| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 8x8 Work | Score8.5 out of 10 | N/A | 8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee. | $24 per month |
 Avaya UCaaS | Score8.7 out of 10 | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, and task management. The software enables users to create collaboration in real-time using any device or system through one platform. | N/A |
| 8x8 Work | Avaya UCaaS | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| 8x8 Work | Avaya UCaaS | |
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| Considered Both Products | | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| 8x8 Work | Avaya UCaaS | ||||||||||||||||||||||||||||
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| Unified Communications Platform and Collaboration |
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| 8x8 Work | Avaya UCaaS | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 8.7 |
| Likelihood to Renew | 9.9 | 6.6 |
| Usability | 8.7 | 7.6 |
| Availability | 8.5 | 9.0 |
| Performance | 9.1 | 7.9 |
| Support Rating | 9.9 | 4.8 |
| In-Person Training | 9.1 | 6.8 |
| Online Training | 9.0 | 9.1 |
| Implementation Rating | 9.1 | 8.1 |
| Configurability | 8.8 | 6.3 |
| Contract Terms and Pricing Model | 9.1 | 9.5 |
| Ease of integration | 9.1 | 6.5 |
| Product Scalability | 9.0 | 6.3 |
| Professional Services | 8.7 | 10.0 |
| Vendor post-sale | 8.9 | 6.6 |
| Vendor pre-sale | 8.9 | 7.3 |