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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    CloudCall

    Score10 out of 10
    N/ACloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).

    $15

    per month per user

    Pricing
    8x8 WorkCloudCall
    Editions & Modules
    No answers on this topic
    Pro Edition
    $15
    per month per user
    Advanced Edition
    $25
    per month per user
    Offerings
    Pricing Offerings
    8x8 WorkCloudCall
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    8x8 WorkCloudCall
    Considered Both Products
    8x8 Inc.
    Chose 8x8 Work
    Having previously used 8X8 and CloudCall, when we went to the market for a VoIP provider to Integrate ERP, we found that 8X8 was much better across the following areas:

    • Better User interface.
    Incentivized
    CloudCall
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkCloudCall
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and CloudCall
    Feature
    8x8 Work
    8.8
    395 Ratings
    CloudCall
    8.3
    3 Ratings
    Hosted PBX9.9218 Ratings8.03 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings8.03 Ratings
    Directory of employee names8.4357 Ratings7.53 Ratings
    User templates00 Ratings9.02 Ratings
    Call reports00 Ratings9.03 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and CloudCall
    Feature
    8x8 Work
    8.7
    442 Ratings
    CloudCall
    8.3
    3 Ratings
    Answering rules9.1398 Ratings9.03 Ratings
    Call recording8.7343 Ratings9.53 Ratings
    Call park8.4318 Ratings7.53 Ratings
    Call screening9.1301 Ratings7.53 Ratings
    Message alerts8.1385 Ratings8.03 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and CloudCall
    Feature
    8x8 Work
    8.9
    385 Ratings
    CloudCall
    8.8
    3 Ratings
    Mobile app for iOS9.0318 Ratings8.53 Ratings
    Mobile app for Android8.8248 Ratings9.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and CloudCall
    Feature
    8x8 Work
    -
    Ratings
    CloudCall
    7.5
    3 Ratings
    Video conferencing00 Ratings7.52 Ratings
    Audio conferencing00 Ratings8.03 Ratings
    Video screen sharing00 Ratings7.01 Ratings
    Instant messaging00 Ratings7.53 Ratings
    User Ratings
    8x8 WorkCloudCall
    Likelihood to Recommend
    8.5
    (463 ratings)
    8.5
    (3 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (104 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)