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8x8 Work vs. Dialpad Sell

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8x8 Work

824 Reviews and Ratings

Dialpad Sell

45 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    		N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Dialpad Sell

    Score9.5 out of 10
    		N/ADialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A
    Pricing
    8x8 WorkDialpad Sell
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 WorkDialpad Sell
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    8x8 WorkDialpad Sell
    Considered Both Products
    8x8 Inc.
    Verified User
    Chose 8x8 Work
    In our system selection process we were able to narrow down our selection to three primary options, dial pad, Mitel and 8x8. After the due diligence and criteria review we did trials of each of these potential solutions. From that we determined that the 8x8 offering was what …
    Incentivized
    Dialpad
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkDialpad Sell
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and Dialpad Sell
    Feature
    8x8 Work
    8.8
    395 Ratings
    Dialpad Sell
    -
    Ratings
    Hosted PBX9.9218 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings00 Ratings
    Directory of employee names8.4357 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and Dialpad Sell
    Feature
    8x8 Work
    8.7
    442 Ratings
    Dialpad Sell
    -
    Ratings
    Answering rules9.1398 Ratings00 Ratings
    Call recording8.7343 Ratings00 Ratings
    Call park8.4318 Ratings00 Ratings
    Call screening9.1301 Ratings00 Ratings
    Message alerts8.1385 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and Dialpad Sell
    Feature
    8x8 Work
    8.9
    385 Ratings
    Dialpad Sell
    -
    Ratings
    Mobile app for iOS9.0318 Ratings00 Ratings
    Mobile app for Android8.8248 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of 8x8 Work and Dialpad Sell
    Feature
    8x8 Work
    -
    Ratings
    Dialpad Sell
    8.0
    22 Ratings
    Contact preview00 Ratings8.021 Ratings
    Dialer-CRM integration00 Ratings8.018 Ratings
    Call notes & tags00 Ratings8.020 Ratings
    Automatic call logging00 Ratings8.020 Ratings
    Core Dialer
    Comparison of Core Dialer features of 8x8 Work and Dialpad Sell
    Feature
    8x8 Work
    -
    Ratings
    Dialpad Sell
    8.5
    22 Ratings
    Outbound dialing00 Ratings8.022 Ratings
    Inbound routing00 Ratings8.022 Ratings
    Custom caller ID00 Ratings7.121 Ratings
    Click-to-call00 Ratings9.020 Ratings
    Recorded voicemail drop00 Ratings10.019 Ratings
    Dialer contact import00 Ratings8.919 Ratings
    Campaign & list management00 Ratings8.216 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of 8x8 Work and Dialpad Sell
    Feature
    8x8 Work
    -
    Ratings
    Dialpad Sell
    8.0
    21 Ratings
    Follow-up calls00 Ratings8.019 Ratings
    Dialer reporting & analytics00 Ratings7.021 Ratings
    Dialer compliance00 Ratings9.018 Ratings
    User Ratings
    8x8 WorkDialpad Sell
    Likelihood to Recommend
    8.5
    (463 ratings)
    8.9
    (24 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    9.1
    (1 ratings)
    Usability
    8.7
    (104 ratings)
    8.4
    (3 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)