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8x8 Work vs. Evolve IP Unified Communications

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Evolve IP Unified Communications

    Score8 out of 10
    N/AEvolve IP is a cloud-based business phone system that has integrations with third-party applications such as Google, Salesforce, and Zendesk. It includes features such as call forwarding, call park, voicemail, caller ID, group directory, audio conferencing, and inbound fax messaging.N/A
    Pricing
    8x8 WorkEvolve IP Unified Communications
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 WorkEvolve IP Unified Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    8x8 WorkEvolve IP Unified Communications
    Considered Both Products
    8x8 Inc.
    Chose 8x8 Work
    8x8 is miles ahead of EvolveIP. More features, way better admin portal. Softphone is not even in the same league.
    Incentivized
    Chose 8x8 Work
    RingCentral is well worth looking into if you're looking for a contact center with the possibility of integration into hundreds of other platforms. Great support and a very user-friendly platform.
    Genesys is much more expensive and requires an MPLS circuit if you're using the …
    Incentivized
    Evolve IP
    Chose Evolve IP Unified Communications
    Evolve is worse than Dialpad, Vonage, RingCentral, Genesys, MS Teams, 8x8, and any other system I've dealt with. These mentioned all have better features, work well, are simple to use and admin, and some of them cost less.
    Incentivized
    Chose Evolve IP Unified Communications
    We switched from 8x8 due to voice quality issues.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkEvolve IP Unified Communications
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and Evolve IP Unified Communications
    Feature
    8x8 Work
    8.8
    395 Ratings
    Evolve IP Unified Communications
    5.0
    4 Ratings
    Hosted PBX9.9218 Ratings7.04 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings6.04 Ratings
    Directory of employee names8.4357 Ratings6.04 Ratings
    User templates00 Ratings5.02 Ratings
    Call reports00 Ratings1.04 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and Evolve IP Unified Communications
    Feature
    8x8 Work
    8.7
    442 Ratings
    Evolve IP Unified Communications
    4.0
    4 Ratings
    Answering rules9.1398 Ratings5.04 Ratings
    Call recording8.7343 Ratings2.03 Ratings
    Call park8.4318 Ratings5.03 Ratings
    Call screening9.1301 Ratings4.04 Ratings
    Message alerts8.1385 Ratings4.04 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and Evolve IP Unified Communications
    Feature
    8x8 Work
    8.9
    385 Ratings
    Evolve IP Unified Communications
    7.0
    2 Ratings
    Mobile app for iOS9.0318 Ratings7.02 Ratings
    Mobile app for Android8.8248 Ratings7.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and Evolve IP Unified Communications
    Feature
    8x8 Work
    -
    Ratings
    Evolve IP Unified Communications
    5.0
    2 Ratings
    Audio conferencing00 Ratings4.02 Ratings
    Video screen sharing00 Ratings5.01 Ratings
    Instant messaging00 Ratings6.01 Ratings
    User Ratings
    8x8 WorkEvolve IP Unified Communications
    Likelihood to Recommend
    8.5
    (463 ratings)
    1.0
    (4 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (104 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    1.0
    (1 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)