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8x8 Work vs. Google Hangouts (Classic)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Google Hangouts (Classic)

    Score8.8 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    8x8 WorkGoogle Hangouts (Classic)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 WorkGoogle Hangouts (Classic)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    8x8 WorkGoogle Hangouts (Classic)
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and Google Hangouts (Classic)
    Feature
    8x8 Work
    8.8
    395 Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    Hosted PBX9.9218 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings7.725 Ratings
    Directory of employee names8.4357 Ratings3.045 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and Google Hangouts (Classic)
    Feature
    8x8 Work
    8.7
    442 Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    Answering rules9.1398 Ratings8.033 Ratings
    Call recording8.7343 Ratings7.937 Ratings
    Call park8.4318 Ratings7.018 Ratings
    Call screening9.1301 Ratings9.036 Ratings
    Message alerts8.1385 Ratings8.058 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and Google Hangouts (Classic)
    Feature
    8x8 Work
    8.9
    385 Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    Mobile app for iOS9.0318 Ratings8.173 Ratings
    Mobile app for Android8.8248 Ratings8.071 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and Google Hangouts (Classic)
    Feature
    8x8 Work
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    User Ratings
    8x8 WorkGoogle Hangouts (Classic)
    Likelihood to Recommend
    8.5
    (463 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (104 ratings)
    8.0
    (7 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    8.0
    (36 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)