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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Grasshopper

    Score7.4 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Pricing
    8x8 WorkGrasshopper
    Editions & Modules
    No answers on this topic
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Offerings
    Pricing Offerings
    8x8 WorkGrasshopper
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    8x8 WorkGrasshopper
    Considered Both Products
    8x8 Inc.
    Chose 8x8 Work
    I have not used any other services that I can remember the names of besides these two. RingCentral and Grasshopper are both easier to use if you are not a tech person. However, their tech support is atrocious and impossible to work with from my experience. Their user interface …
    Incentivized
    Chose 8x8 Work
    Dialpad seemed too basic and Grasshopper used too much bandwidth. Also, customer support at both of these was really pretty pathetic.
    Incentivized
    Chose 8x8 Work
    All have additional charge for all the additional option you want to use , also there is bigger issue of IP. For example you are in USA and traveling to any country in Europe your app will stop working , so all your customers are gone till the time you get back to USA. this is …
    Incentivized
    Chose 8x8 Work
    WAY better!!
    Incentivized
    Chose 8x8 Work
    8x8's cloud PBX and contact center offerings have always been reliable and outperformed other vendors. The Layer3 backbone that supports the 8x8 datacenters provides 8x8 an advantage.
    Incentivized
    GoTo (formerly LogMeIn)
    Chose Grasshopper
    Grasshopper is far easier to manage with more features at a better price.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkGrasshopper
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and Grasshopper
    Feature
    8x8 Work
    8.8
    395 Ratings
    Grasshopper
    9.7
    46 Ratings
    Hosted PBX9.9218 Ratings9.423 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings10.024 Ratings
    Directory of employee names8.4357 Ratings9.434 Ratings
    User templates00 Ratings10.019 Ratings
    Call reports00 Ratings9.433 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and Grasshopper
    Feature
    8x8 Work
    8.7
    442 Ratings
    Grasshopper
    9.6
    51 Ratings
    Answering rules9.1398 Ratings9.247 Ratings
    Call recording8.7343 Ratings9.622 Ratings
    Call park8.4318 Ratings9.812 Ratings
    Call screening9.1301 Ratings10.036 Ratings
    Message alerts8.1385 Ratings9.243 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and Grasshopper
    Feature
    8x8 Work
    8.9
    385 Ratings
    Grasshopper
    8.9
    48 Ratings
    Mobile app for iOS9.0318 Ratings8.935 Ratings
    Mobile app for Android8.8248 Ratings8.929 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and Grasshopper
    Feature
    8x8 Work
    -
    Ratings
    Grasshopper
    7.9
    12 Ratings
    Video conferencing00 Ratings7.93 Ratings
    Audio conferencing00 Ratings7.77 Ratings
    Video screen sharing00 Ratings8.23 Ratings
    Instant messaging00 Ratings8.09 Ratings
    User Ratings
    8x8 WorkGrasshopper
    Likelihood to Recommend
    8.5
    (463 ratings)
    7.8
    (56 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (104 ratings)
    6.0
    (1 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    9.0
    (42 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)