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8x8 Work vs. HCL Sametime

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    HCL Sametime

    Score8 out of 10
    N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A
    Pricing
    8x8 WorkHCL Sametime
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    8x8 WorkHCL Sametime
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    8x8 WorkHCL Sametime
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and HCL Sametime
    Feature
    8x8 Work
    8.8
    395 Ratings
    HCL Sametime
    8.4
    7 Ratings
    Hosted PBX9.8218 Ratings9.02 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings9.02 Ratings
    Directory of employee names8.4357 Ratings8.07 Ratings
    User templates00 Ratings8.02 Ratings
    Call reports00 Ratings8.02 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and HCL Sametime
    Feature
    8x8 Work
    8.7
    442 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Answering rules9.1398 Ratings8.05 Ratings
    Call recording8.7343 Ratings8.02 Ratings
    Call park8.4318 Ratings8.01 Ratings
    Call screening9.1301 Ratings8.02 Ratings
    Message alerts8.1385 Ratings8.06 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and HCL Sametime
    Feature
    8x8 Work
    8.9
    385 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Mobile app for iOS9.0318 Ratings8.08 Ratings
    Mobile app for Android8.8248 Ratings8.07 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and HCL Sametime
    Feature
    8x8 Work
    -
    Ratings
    HCL Sametime
    8.0
    6 Ratings
    Video conferencing00 Ratings8.06 Ratings
    Audio conferencing00 Ratings8.05 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    User Ratings
    8x8 WorkHCL Sametime
    Likelihood to Recommend
    8.5
    (463 ratings)
    7.0
    (10 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (104 ratings)
    8.6
    (2 ratings)
    Availability
    8.5
    (10 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (10 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.9
    (142 ratings)
    8.3
    (4 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.0
    (10 ratings)
    10.0
    (1 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)