TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    JustCall

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Pricing
    8x8 WorkJustCall
    Editions & Modules
    No answers on this topic
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    Offerings
    Pricing Offerings
    8x8 WorkJustCall
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.
    More Pricing Information
    Features
    8x8 WorkJustCall
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and JustCall
    Feature
    8x8 Work
    8.8
    395 Ratings
    JustCall
    4.7
    8 Ratings
    Hosted PBX9.9218 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings3.38 Ratings
    Directory of employee names8.4357 Ratings5.86 Ratings
    Call reports00 Ratings5.08 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and JustCall
    Feature
    8x8 Work
    8.7
    442 Ratings
    JustCall
    6.1
    8 Ratings
    Answering rules9.1398 Ratings5.88 Ratings
    Call recording8.7343 Ratings5.87 Ratings
    Call park8.4318 Ratings7.57 Ratings
    Call screening9.1301 Ratings5.87 Ratings
    Message alerts8.1385 Ratings5.87 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and JustCall
    Feature
    8x8 Work
    8.9
    385 Ratings
    JustCall
    5.8
    6 Ratings
    Mobile app for iOS9.0318 Ratings5.85 Ratings
    Mobile app for Android8.8248 Ratings5.86 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 8x8 Work and JustCall
    Feature
    8x8 Work
    -
    Ratings
    JustCall
    5.8
    7 Ratings
    Audio conferencing00 Ratings5.87 Ratings
    User Ratings
    8x8 WorkJustCall
    Likelihood to Recommend
    8.5
    (463 ratings)
    5.8
    (8 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (104 ratings)
    4.0
    (1 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)