8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.
N/A
Microsoft Teams
Score 7.9 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
8x8 Work
Microsoft Teams
Editions & Modules
No answers on this topic
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
8x8 Work
Microsoft Teams
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Discounts are available for non profit organizations.
More Pricing Information
Community Pulse
8x8 Work
Microsoft Teams
Considered Both Products
8x8 Work
Verified User
Anonymous
Chose 8x8 Work
Not sure which one we have used in the past, but we are very happy with 8x8. We have become so used to it that we do not see the need of switching. Price is comfortable and it has been effective for our needs. It's easy and comfortable to use.
I have used Voip systems before and even bought and installed a PBX phone system and wired all the desks in. This is by far the cheapest option, its easy to use and easy to add new users.
fuze was good from few perspective, espectiall the click and dial option anywhere on the browser page where a number was situated. 8x8 Work says that has that but does not feel the same. also on adding notes in the CRM fuze had a better usebilty
Our company chose 8x8 Work because it offers a reliable, all-in-one communication platform with voice, video, and messaging in one place. Unlike other tools like Microsoft Teams, RingCentral, or Zoom, this program has provided a better global fill for supporting both remote …
“8x8 Work is easy to use and combines calls, chats, and video meetings in one app. It was quick to set up and works smoothly on both mobile and desktop. Some other tools have more advanced features, but 8x8 Work offers the right mix of reliability, affordability, and simplicity …
Not really used anything else or researched anything else. When we found out 8x8 had all these other features and capabilities with an affordable price, I researched other companies and we realized we had made the right choice.
Every solution has its positivies and negatives, but the ability to make changes as a company and not have to wait for someone to make them for you is very important to us
8x8 Work offers all we need in an easy-to-use format. Zoom seemed to have too many features that are not required and can be overwhelming to Users who are not the most Tech-Savvy. The price point of 8x8 is great, too. Get everything we need at a low cost.
I prefer 8x8 Work; it has the right number of features and modes for the communication I need. I much prefer 8x8 Work meetings to zoom meetings, as it is much, much easier to transition between devices when I am on the road. 8x8 Work is also easier to manage across multiple …
8x8 Work and RingCentral EX have similar features available. 8x8 Analytics is a little better at summarizing data and creating dashboard visuals. Other than that they are both great products. I prefer the admin console confirmation for 8x8 Work over RingCentral. Things seem to …
I am not aware of any other phone system we have used. We do use teams for administrative meetings and communication. While the meeting quality in teams is better than the meeting quality in 8x8, I still prefer 8x8 overall for day to day communications and use. I prefer 8x8 …
I have used and evaluated similar communication and collaboration tools such as Zoom, Microsoft Teams, Google Meet, Slack, and RingCentral. These platforms also offer messaging, calling, and video conferencing features. Each has its own strengths, but 8x8 Work stands out for …
Microsoft Teams is a complementary tool I used in my software panel. So it can cover many cases where partners are not using the same tools as the ones used in my firm. It is a complementary tool with other ones like Miro, Slack, and Jira, for example, in order to facilitate …
I suppose on some level I selected Microsoft Teams because my company has it installed on the computers automatically, but having used other programs I find the Microsoft Teams interface to be very user-friendly and you aren't forced into harder to use features unless you …
With Microsoft Teams you can better check each one's agenda. The background when in a meeting is better. Microsoft Teams also have more options for integrations in place. It's also easier and more intuitive. It also offers more options of communicating and not only video …
I had the priviledge to work with Microsoft Teams Rooms both in bring your own device mode and also connecting a device via Azure monitor. This helped a lot when we needed to do local meetings with a lot of people with external partners. This helped a lot since we were able to …
We are in the Microsoft Eco-system, so Teams integrates well with our other tools. We also integrated our company website and IT website to contact me or our IT team. Without a second doubt, Teams is the application we choose among others and we will continue to use Teams as our …
I prefer using Slack for text and quick video/audio calls. It is easy and has features like GIFs and other integrations built in. It's a nice one button way to communicate. We use Zoom for our more structured meetings and I use Zoom for my training sessions because I can plug …
We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. …
The Office 365 suit contains everything needed for daily use such as document editing, spreadsheet, email client. The onedrive is a great addition to that. Microsoft Teams allows the editing and access to files saved in onedrive if ther are shared to you. Therefore, Microsoft …
Teams is the best of the company message tools that I have used so far because it integrates so many functionalities. Teams goes way beyond the instant messaging or video calls features with screen-sharing. It integrated with your calendar, enables you to do task tracking (e.g. …
While we mostly use Monday.com for our CRM needs, we still use Teams for our communication needs all day every day. We couldn't function as a team without Teams! The chat and meeting setup/scheduling function is so useful and easy to use. We have found that having meetings is …
Microsoft Teams is a centralized application and integrates to all O365 application suite, this allows any company to have everything at reach, applications, data stored, sharepoint and so on. You can set up meetings and record them which is an advantage because you dont need …
The most noticeable thing that Microsoft Teams offers and Zoom lacks is providing the history of meeting chats. If you join a Zoom meeting late, you don't get any of the chat info (e.g. shared messages, files, contact info, weblinks) that were sent prior to you joining. With …
For our particular use case, which is collaboration across teams sitting in different geographies in a fast-paced sales organization, Microsoft Teams is just the perfect platform to bring everyone together. Teams helps you keep the dialogue strictly professional which is good …
User experience is of a higher level and integrates well into Outlook. Using the tool to facilitate user testing with participants outside the company is a breeze too.
Microsoft Team is one of Microsoft's newest applications. Looking at the evolution of the Office suite, I can only imagine what Team will become with the next updates. It's a product that fills a need and has a lot of possibilities to evolve well. I would put it right in the …
8x8 Work is an ideal communication platform for intra-organization communication; it is very easy to find any employee at my firm and quickly ascertain their availability. I don't like for outside clients to know my direct line, so I would like to be able to mask my number in outgoing texts/display our general reception number so that those clients are not confused on how best to call in to me.
Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
The auto attendant has built in text-to-speech, but this same engine should be put to use for individual and ring group voicemail messages.
Call forwarding in the mobile app should be relocated for easier access. Instead it's buried somewhere under the generic "account settings"
The default user template disables voicemail text transcription. Why???
One fax number should be accessible by app for more than 1 user. Responsibility for faxes is usually distributed among a few people in a typical small office setting.
Ability to receive and send SMS messages from a shared "main company number" would be awesome. Ability to assign this to certain users would rock!
Everyone at the company now have the experiance needed to make phone calls, meetings, video conferencing. It's easy to use is unmatched in the industry. It's been a solid product throughout. The phone tree was easy to setup with the implementation team and they guided us throughout the process
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
I'm not using it to its full capacity like a Zoom or teams Workspace. I use the service for phone calls, hate application on my cellphone and the voicemail apparatus. This we like because it gives us the feel of a large firm when we aren't.
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
In the time I have used 8x8 Virtual Office, the core system has been up and running almost flawlessly though we do have a slight performance degradation from time to time as is expected of cloud software. The one recurring issue for us is that the fax connection is not always functional for outbound messages. We usually have to retry three or four times to get the fax to connect reliably to the destination machine. Once connected, it's smooth sailing.
No problems with performance, Pages load as they should. I can't answer on the reports side as only a handful of our Admins ( call center ) currently use that side of the software. It does intergrate very well with Office for meetings and conferences. Sometimes there is a slight lag or static when users are talking, but we found this to be a cause of a users computer had not restarted in a while, Once the user restarts thier computer the problem is resolved, So this is not an issue with 8x8
We are a USA based organization. Support was refreshingly quick (callback via phone or email, online live agents). Agents are knowledgeable, thorough in their explanations, and extremely patient when dealing with end-users at various levels of the ICT knowledge spectrum.
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
The person giving the training was very engaged, He also listened and answered all the questions. He created a video for our company while he was training in case we needed to reference it again in the future. The questions he could not answer were answered within 24 hours via an email to the IT support staff here so we could share the answers with the rest of the group
We had a third party implement and set up the system the way we wanted it - after that I do all changes or additions. The vendor was very knowledgeable and had it up and running in less than an hour.
8x8 Work offers all we need in an easy-to-use format. Zoom seemed to have too many features that are not required and can be overwhelming to Users who are not the most Tech-Savvy. The price point of 8x8 is great, too. Get everything we need at a low cost.
We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.
8x8 100% suits Business needs to connect with from anywhere and everywhere. The Softphone features is very light and very easy to use also very reliable with Zero Downtime. Can also be set personal Voicemail over softphone at anytime and logs everything is very easy to find.
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful.
MS Teams has mostly focused on Collaboration and team building features which are very useful for organisational communications. This in turn has a positive impact on the overall business outcome.
Scheduling meetings have never been so easy in the past. We can schedule meetings on the go without any hassles
Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
