8x8 Work vs. OpenPhone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 8x8 Work | Score8.5 out of 10 | N/A | 8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee. | $24 per month |
 OpenPhone | Score9.3 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
| 8x8 Work | OpenPhone | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discounts available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| 8x8 Work | OpenPhone | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| VoIP system collaboration |
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| 8x8 Work | OpenPhone | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 9.0 |
| Likelihood to Renew | 9.9 | - |
| Usability | 8.7 | 7.2 |
| Availability | 8.5 | 1.0 |
| Performance | 9.1 | 1.0 |
| Support Rating | 9.9 | 1.0 |
| In-Person Training | 9.1 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 9.1 | - |
| Configurability | 8.8 | - |
| Contract Terms and Pricing Model | 9.1 | 1.0 |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.0 | 1.0 |
| Professional Services | 8.7 | - |
| Vendor post-sale | 8.9 | 1.0 |
| Vendor pre-sale | 8.9 | 1.0 |