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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    8x8 Work

    Score8.5 out of 10
    N/A8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

    $24

    per month

    Webex Calling

    Score8.7 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    8x8 WorkWebex Calling
    Editions & Modules
    No answers on this topic
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    8x8 WorkWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    8x8 WorkWebex Calling
    Considered Both Products
    8x8 Inc.
    Chose 8x8 Work
    8x8 X Series provides a full stack solution and approaches customer from a business outcome perspective.
    Incentivized
    Chose 8x8 Work
    8x8 X Series (Formerly Virtual Office) provides more functionality for more users at a cost slightly lower than the competition.
    Incentivized
    Cisco
    Chose Webex Calling
    Webex Calling does very well against all their competitors. Its strength is integration with Call manager, enterprise feature set, End to End Encryption, their own phones. Most vendors use third party phones and gateways which creates extra overhead in management. Having a …
    Incentivized
    Chose Webex Calling
    For our needs these were both non-starters. I'm sure these products may have some of the same if not all the same features but what they are missing is the Webex Meeting integrations. Since we do not use Zoom, RingCentral was a no go. 8x8 did not fit into our overall …
    Incentivized
    Chose Webex Calling
    One single piece of software that also pairs with industry leading hardware for calling and collaboration. Webex combines the best of both worlds, you can use it on and off site from various devices and options , like mobile app, web browser as well as hardware and have a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    8x8 WorkWebex Calling
    Cloud PBX
    Comparison of Cloud PBX features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    8.8
    395 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX9.9218 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)8.876 Ratings7.8104 Ratings
    Directory of employee names8.4357 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    8.7
    442 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules9.1398 Ratings7.3142 Ratings
    Call recording8.7343 Ratings7.5136 Ratings
    Call park8.4318 Ratings7.1131 Ratings
    Call screening9.1301 Ratings7.4123 Ratings
    Message alerts8.1385 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    8.9
    385 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS9.0318 Ratings8.4135 Ratings
    Mobile app for Android8.8248 Ratings8.4123 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    -
    Ratings
    Webex Calling
    7.3
    16 Ratings
    Calendar integration00 Ratings6.916 Ratings
    Meeting initiation00 Ratings6.915 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of 8x8 Work and Webex Calling
    Feature
    8x8 Work
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.917 Ratings
    User Ratings
    8x8 WorkWebex Calling
    Likelihood to Recommend
    8.5
    (463 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    9.9
    (30 ratings)
    9.8
    (2 ratings)
    Usability
    8.7
    (104 ratings)
    9.1
    (4 ratings)
    Availability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (142 ratings)
    8.5
    (3 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (14 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (8 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.7
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (7 ratings)
    -
    (0 ratings)