Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
8x8 Work | Score8.5 out of 10 | N/A | 8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee. | $24 per month |
Webex Calling | Score8.7 out of 10 | N/A | Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices. | $17 per month per user |
| 8x8 Work | Webex Calling | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| 8x8 Work | Webex Calling | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| 8x8 Work | Webex Calling | ||||||||||||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Unified Communications Platform and Collaboration |
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| 8x8 Work | Webex Calling | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 8.3 |
| Likelihood to Renew | 9.9 | 9.8 |
| Usability | 8.7 | 9.1 |
| Availability | 8.5 | - |
| Performance | 9.1 | - |
| Support Rating | 9.9 | 8.5 |
| In-Person Training | 9.1 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 9.1 | - |
| Configurability | 8.8 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.0 | - |
| Professional Services | 8.7 | - |
| Vendor post-sale | 8.9 | - |
| Vendor pre-sale | 8.9 | - |