SolarWinds Access Rights Manager (ARM) is designed to assist IT and security admins to quickly and easily provision, deprovision, manage and audit user access rights to systems, data, and files. By analyzing user authorizations and access permission you get visualization of who has access to what and when they accessed it. Demonstrate compliance with most regulatory requirements with customized reports. Provision and deprovision users using…
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SailPoint Identity Security Cloud
Score 9.0 out of 10
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SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.
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Pricing
SolarWinds Access Rights Manager (ARM)
SailPoint Identity Security Cloud
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SolarWinds Access Rights Manager (ARM)
SailPoint Identity Security Cloud
Free Trial
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Free/Freemium Version
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Premium Consulting/Integration Services
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Community Pulse
SolarWinds Access Rights Manager (ARM)
SailPoint Identity Security Cloud
Features
SolarWinds Access Rights Manager (ARM)
SailPoint Identity Security Cloud
Identity Management
Comparison of Identity Management features of Product A and Product B
Overall, Solar Winds Access Rights Manager (ARM) is reliable and easy to use once you figure out how to get what you want from the tool. They have both a client and web version of the tool that can be used. Each one has different functionality so just have to remember where to go to do the task you want. We are still early in our usage, but so far it seems to be working well!
We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.
Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.
For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.
The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.
Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
Technical adoption requires a high level of training and experience by the implementing teams.
SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.
It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
While the CatTools are used mainly by a colleague of mine, DameWare is only used periodically and definitely not on a daily base. We chose ARM (when we bought it, it was called 8Man) because it had a good and well fitting set of features for a reasonable price. In addition to that, we could quite easily configure some features for our needs. Other products didn't get even close to this feature list for this price.
SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.
Because it's cut down on the mistakes and time lost creating new user accounts, this has meant there is a reduction in tickets relating to changes needing to be made to user accounts. Whether this was the incorrect spelling of the name, or the need to add/remove security groups. With ARM now doing the user creation along with the templates we've created, this has dramatically cut down the number of support tickets regarding user accounts, meaning our team now has more time to tend to other pending tickets.
