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Act! CRM vs. Ontraport

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Act! CRM

66 Reviews and Ratings

Ontraport

42 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act! CRM

    Score4 out of 10
    		N/AAct! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.

    $30

    per month (billed annually) per user

    Ontraport

    Score9 out of 10
    		N/AONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.

    $29

    per month

    Pricing
    Act! CRMOntraport
    Editions & Modules
    Standard
    $30
    per month (billed annually) per user
    Act! Premium Desktop
    $39
    per month (billed annually) per user
    Professional
    $45
    per month (billed annually) per user
    Ultimate
    $60
    per month (billed annually) per user
    Advanced - Extra Features
    $399
    per user, per month (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    Act! CRMOntraport
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Ontraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.
    More Pricing Information
    Community Pulse
    Act! CRMOntraport
    Considered Both Products
    ACT! LLC
    Henry Knoop
    Ceo in Marketing at It support (Computer & Network Security, 1-10 employees)
    Chose Act! CRM
    ACT! in combination with Swiftpage is the most cost effective team. But they do lack some of the more advanced (marketing automation) features of the rest. We recently switched to Agile CRM for this reason. It is also cost effective, but has no CRM functions. For that I would …
    Incentivized
    Ontraport
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Act! CRMOntraport
    Sales Force Automation
    Comparison of Sales Force Automation features of Act! CRM and Ontraport
    Feature
    Act! CRM
    4.3
    4 Ratings
    Ontraport
    -
    Ratings
    Customer data management / contact management5.04 Ratings00 Ratings
    Workflow management7.42 Ratings00 Ratings
    Territory management8.52 Ratings00 Ratings
    Opportunity management6.04 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.04 Ratings00 Ratings
    Contract management1.01 Ratings00 Ratings
    Quote & order management2.02 Ratings00 Ratings
    Interaction tracking3.03 Ratings00 Ratings
    Channel / partner relationship management5.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Act! CRM and Ontraport
    Feature
    Act! CRM
    5.9
    2 Ratings
    Ontraport
    -
    Ratings
    Case management1.72 Ratings00 Ratings
    Call center management8.12 Ratings00 Ratings
    Help desk management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Act! CRM and Ontraport
    Feature
    Act! CRM
    3.0
    4 Ratings
    Ontraport
    -
    Ratings
    Lead management3.04 Ratings00 Ratings
    Email marketing3.04 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Act! CRM and Ontraport
    Feature
    Act! CRM
    4.0
    3 Ratings
    Ontraport
    -
    Ratings
    Task management3.03 Ratings00 Ratings
    Billing and invoicing management4.02 Ratings00 Ratings
    Reporting5.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Act! CRM and Ontraport
    Feature
    Act! CRM
    5.0
    4 Ratings
    Ontraport
    -
    Ratings
    Forecasting6.03 Ratings00 Ratings
    Pipeline visualization5.04 Ratings00 Ratings
    Customizable reports4.03 Ratings00 Ratings
    Customization
    Comparison of Customization features of Act! CRM and Ontraport
    Feature
    Act! CRM
    2.0
    4 Ratings
    Ontraport
    -
    Ratings
    Custom fields3.04 Ratings00 Ratings
    Custom objects2.02 Ratings00 Ratings
    Scripting environment2.01 Ratings00 Ratings
    API for custom integration1.12 Ratings00 Ratings
    Security
    Comparison of Security features of Act! CRM and Ontraport
    Feature
    Act! CRM
    7.5
    3 Ratings
    Ontraport
    -
    Ratings
    Single sign-on capability7.02 Ratings00 Ratings
    Role-based user permissions8.03 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Act! CRM and Ontraport
    Feature
    Act! CRM
    5.0
    4 Ratings
    Ontraport
    -
    Ratings
    Marketing automation5.04 Ratings00 Ratings
    Platform
    Comparison of Platform features of Act! CRM and Ontraport
    Feature
    Act! CRM
    1.0
    4 Ratings
    Ontraport
    -
    Ratings
    Mobile access1.04 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Act! CRM and Ontraport
    Feature
    Act! CRM
    -
    Ratings
    Ontraport
    9.0
    17 Ratings
    WYSIWYG email editor00 Ratings8.216 Ratings
    Dynamic content00 Ratings10.014 Ratings
    Ability to test dynamic content00 Ratings8.37 Ratings
    Landing pages00 Ratings10.016 Ratings
    A/B testing00 Ratings9.912 Ratings
    Mobile optimization00 Ratings8.410 Ratings
    Email deliverability reporting00 Ratings6.016 Ratings
    List management00 Ratings10.016 Ratings
    Triggered drip sequences00 Ratings9.813 Ratings
    Lead Management
    Comparison of Lead Management features of Act! CRM and Ontraport
    Feature
    Act! CRM
    -
    Ratings
    Ontraport
    5.5
    17 Ratings
    Lead nurturing automation00 Ratings7.115 Ratings
    Lead scoring and grading00 Ratings2.413 Ratings
    Data quality management00 Ratings2.614 Ratings
    Automated sales alerts and tasks00 Ratings10.016 Ratings
    Campaign Management
    Comparison of Campaign Management features of Act! CRM and Ontraport
    Feature
    Act! CRM
    -
    Ratings
    Ontraport
    7.7
    8 Ratings
    Calendaring00 Ratings6.25 Ratings
    Event/webinar marketing00 Ratings9.38 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Act! CRM and Ontraport
    Feature
    Act! CRM
    -
    Ratings
    Ontraport
    7.1
    4 Ratings
    Social sharing and campaigns00 Ratings7.13 Ratings
    Social profile integration00 Ratings7.24 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Act! CRM and Ontraport
    Feature
    Act! CRM
    -
    Ratings
    Ontraport
    9.3
    16 Ratings
    Dashboards00 Ratings10.015 Ratings
    Standard reports00 Ratings8.012 Ratings
    Custom reports00 Ratings10.010 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Act! CRM and Ontraport
    Feature
    Act! CRM
    -
    Ratings
    Ontraport
    7.3
    15 Ratings
    API00 Ratings3.011 Ratings
    Role-based workflow & approvals00 Ratings9.09 Ratings
    Customizability00 Ratings10.013 Ratings
    Integration with Salesforce.com00 Ratings7.31 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings7.31 Ratings
    Integration with SugarCRM00 Ratings7.31 Ratings
    User Ratings
    Act! CRMOntraport
    Likelihood to Recommend
    3.0
    (19 ratings)
    10.0
    (20 ratings)
    Likelihood to Renew
    1.0
    (2 ratings)
    9.1
    (8 ratings)
    Usability
    4.0
    (8 ratings)
    7.8
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.7
    (4 ratings)
    Support Rating
    1.7
    (14 ratings)
    9.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)