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Act! CRM vs. Sage CRM

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Act! CRM

66 Reviews and Ratings

Sage CRM

76 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act! CRM

    Score4 out of 10
    		N/AAct! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.

    $30

    per month (billed annually) per user

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Pricing
    Act! CRMSage CRM
    Editions & Modules
    Standard
    $30
    per month (billed annually) per user
    Act! Premium Desktop
    $39
    per month (billed annually) per user
    Professional
    $45
    per month (billed annually) per user
    Ultimate
    $60
    per month (billed annually) per user
    Advanced - Extra Features
    $399
    per user, per month (billed annually)
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Offerings
    Pricing Offerings
    Act! CRMSage CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Tiered pricing is available for multiple users.
    More Pricing Information
    Community Pulse
    Act! CRMSage CRM
    Considered Both Products
    ACT! LLC
    No answer on this topic
    Sage
    Monroe Singh ☁
    CRM Consultant in Information Technology at Monroe Rodriguez Singh (Computer Software, 1-10 employees)
    Chose Sage CRM
    I have a preference for Salesforce.com because of the app exchange that they have. Sage CRM is more on par with Oracle CRM and NetSuite CRM+. Oracle CRM is the most similar with the dual options of on-premise and cloud based solutions. I am mostly working with Salesforce.com …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Act! CRMSage CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    4.3
    4 Ratings
    Sage CRM
    8.8
    17 Ratings
    Customer data management / contact management5.04 Ratings9.017 Ratings
    Workflow management7.42 Ratings8.616 Ratings
    Territory management8.52 Ratings8.517 Ratings
    Opportunity management6.04 Ratings8.917 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.04 Ratings9.016 Ratings
    Contract management1.01 Ratings8.614 Ratings
    Quote & order management2.02 Ratings9.016 Ratings
    Interaction tracking3.03 Ratings9.216 Ratings
    Channel / partner relationship management5.03 Ratings8.716 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    5.9
    2 Ratings
    Sage CRM
    8.1
    16 Ratings
    Case management1.72 Ratings8.016 Ratings
    Call center management8.12 Ratings8.215 Ratings
    Help desk management8.01 Ratings8.214 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    3.0
    4 Ratings
    Sage CRM
    8.7
    16 Ratings
    Lead management3.04 Ratings8.816 Ratings
    Email marketing3.04 Ratings8.715 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    4.0
    3 Ratings
    Sage CRM
    9.0
    17 Ratings
    Task management3.03 Ratings9.016 Ratings
    Billing and invoicing management4.02 Ratings9.015 Ratings
    Reporting5.03 Ratings9.113 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    5.0
    4 Ratings
    Sage CRM
    8.6
    17 Ratings
    Forecasting6.03 Ratings8.716 Ratings
    Pipeline visualization5.04 Ratings8.416 Ratings
    Customizable reports4.03 Ratings8.717 Ratings
    Customization
    Comparison of Customization features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    2.0
    4 Ratings
    Sage CRM
    8.6
    17 Ratings
    Custom fields3.04 Ratings8.517 Ratings
    Custom objects2.02 Ratings8.516 Ratings
    Scripting environment2.01 Ratings9.016 Ratings
    API for custom integration1.12 Ratings8.314 Ratings
    Security
    Comparison of Security features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    7.5
    3 Ratings
    Sage CRM
    8.7
    17 Ratings
    Single sign-on capability7.02 Ratings8.717 Ratings
    Role-based user permissions8.03 Ratings8.813 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    5.0
    4 Ratings
    Sage CRM
    9.0
    14 Ratings
    Marketing automation5.04 Ratings9.114 Ratings
    Compensation management00 Ratings8.912 Ratings
    Platform
    Comparison of Platform features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    1.0
    4 Ratings
    Sage CRM
    7.8
    16 Ratings
    Mobile access1.04 Ratings7.816 Ratings
    Social CRM
    Comparison of Social CRM features of Act! CRM and Sage CRM
    Feature
    Act! CRM
    -
    Ratings
    Sage CRM
    9.4
    13 Ratings
    Social data00 Ratings9.513 Ratings
    Social engagement00 Ratings9.313 Ratings
    User Ratings
    Act! CRMSage CRM
    Likelihood to Recommend
    3.0
    (19 ratings)
    8.9
    (28 ratings)
    Likelihood to Renew
    1.0
    (2 ratings)
    5.1
    (11 ratings)
    Usability
    4.0
    (8 ratings)
    8.9
    (11 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    1.7
    (14 ratings)
    7.9
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    8.0
    (1 ratings)