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Act! CRM vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act! CRM

    Score4 out of 10
    N/AAct! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.

    $30

    per month (billed annually) per user

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Act! CRMSalesforce Sales Cloud
    Editions & Modules
    Standard
    $30
    per month (billed annually) per user
    Act! Premium Desktop
    $39
    per month (billed annually) per user
    Professional
    $45
    per month (billed annually) per user
    Ultimate
    $60
    per month (billed annually) per user
    Advanced - Extra Features
    $399
    per user, per month (billed annually)
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Act! CRMSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Act! CRMSalesforce Sales Cloud
    Considered Both Products
    ACT! LLC
    Chose Act! CRM
    Salesforce is very similar to Act! CRM, but was a more expensive option at the time of comparison. In hindsight, it might have been a better option for us in the long run.
    Incentivized
    Chose Act! CRM
    ACT! CRM is more cost effective than like a Salesforce, but that is for a reason, it lacks a lot of the functionality that a Salesforce has. Pipedrive is actually another cost effective platform I've been evaluating as a potential ACT! CRM replacement. I like it's modern day …
    Incentivized
    Chose Act! CRM
    Swiftpage ACT! is easy to use and simple compared to Salesforce. Salesforce had too many fields and we were not able to customize, because we used it at a company enterprise level. Salesforce was nice to use with multiple people and teams where you can set permission levels, …
    Incentivized
    Chose Act! CRM
    Swiftpage ACT! comes at a lower price.
    Incentivized
    Chose Act! CRM
    Swiftpage ACT! was selected and used as it was tightly integrated with Sage accounting products and the fact that the product had a long history and a strong position in the marketplace for two decades. As more products have emerged in conjunction with the advent of cloud …
    Incentivized
    Chose Act! CRM
    Salesforce is a cloud based application. If you are using an internet based product and you lose internet services, you lose the ability to work. If you are using a computer based/desktop program and lose internet, you still have the program to work.
    Incentivized
    Salesforce
    Chose Salesforce Sales Cloud
    I've used Act CRM by Xperience previously. Salesforce is way more robust and intuitive and meets the needs of an enterprise company with enterprise clients way more effectively. I don't think there is another CRM in the market with the overall functionality and usability that …
    Incentivized
    Chose Salesforce Sales Cloud
    There are some great benefits with Salesforce however one thing that I miss with Sage Act is the option to indicate a follow up action and date with a member. Sage Act allows you to set up a date to follow up, and then run a report to see who you need to follow up with and why. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Act! CRMSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    4.3
    4 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management5.04 Ratings9.3261 Ratings
    Workflow management7.42 Ratings8.3252 Ratings
    Territory management8.52 Ratings7.7204 Ratings
    Opportunity management6.04 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.04 Ratings8.7238 Ratings
    Contract management1.01 Ratings7.9209 Ratings
    Quote & order management2.02 Ratings7.7192 Ratings
    Interaction tracking3.03 Ratings8.8223 Ratings
    Channel / partner relationship management5.03 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    5.9
    2 Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management1.72 Ratings8.397 Ratings
    Call center management8.12 Ratings7.878 Ratings
    Help desk management8.01 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    3.0
    4 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management3.04 Ratings8.5234 Ratings
    Email marketing3.04 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    4.0
    3 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management3.03 Ratings8.9231 Ratings
    Billing and invoicing management4.02 Ratings7.774 Ratings
    Reporting5.03 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    5.0
    4 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting6.03 Ratings8.1223 Ratings
    Pipeline visualization5.04 Ratings8.1242 Ratings
    Customizable reports4.03 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    2.0
    4 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields3.04 Ratings9.0244 Ratings
    Custom objects2.02 Ratings9.0233 Ratings
    Scripting environment2.01 Ratings8.2173 Ratings
    API for custom integration1.12 Ratings8.6203 Ratings
    Security
    Comparison of Security features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    7.5
    3 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability7.02 Ratings8.9215 Ratings
    Role-based user permissions8.03 Ratings8.8219 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    5.0
    4 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation5.04 Ratings8.4208 Ratings
    Compensation management00 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    1.0
    4 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access1.04 Ratings7.9227 Ratings
    Social CRM
    Comparison of Social CRM features of Act! CRM and Salesforce Sales Cloud
    Feature
    Act! CRM
    -
    Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data00 Ratings8.9154 Ratings
    Social engagement00 Ratings8.7152 Ratings
    User Ratings
    Act! CRMSalesforce Sales Cloud
    Likelihood to Recommend
    3.0
    (19 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    1.0
    (2 ratings)
    10.0
    (58 ratings)
    Usability
    4.0
    (8 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    1.7
    (14 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)