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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act-On

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.

    $900

    per month

    Pricing
    Act-On
    Editions & Modules
    Professional
    $900
    per month
    Enterprise
    $2,000+
    per month
    Offerings
    Pricing Offerings
    Act-On
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsThe Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise allows for much more customization, the package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required for all packages.
    More Pricing Information
    Community Pulse
    Act-On
    Considered Both Products
    Act-On
    Chose Act-On
    Act-On pairs better with our internal CRM and provides exactly what we need. The price is better, and the working relationship with Act-On has traditionally been a good one.
    Incentivized
    Chose Act-On
    We chose Act-On for its ability to support our customers within a single account. The Marketing Network is a huge benefit to our business and the offerings we provide to our customers. In previously working with Hubpsot and Salesforce, we found the support to be lacking - often …
    Incentivized
    Chose Act-On
    Everything is better with Act-On Software. The landing pages, the email editing, the reporting, the campaigns, and the automated programs are just a few things I love more than Constant Contact. It's by far the best ESP out there and any sales company not using it is making a …
    Incentivized
    Chose Act-On
    It's got way more bells and whistles, and we really just trust it more. Sure the Dynamics automated platform could help us, but we chose not to use it as Act-On Software sold us on their ease of use. We haven't regretted our decision and are now in the 6th (or maybe 7th) year …
    Incentivized
    Chose Act-On
    Superior in every way at a competitive cost.
    Incentivized
    Chose Act-On
    Act-On Software's integration with SFDC is very customisable
    Incentivized
    Chose Act-On
    To improve the system, Act-On is developing custom reports and workflows. It is incredibly flexible as well as functionally sound and reliable. The other features that our team enjoys the most are the features such as all contacts. Creating landing pages and web forms is a snap …
    Incentivized
    Chose Act-On
    Act-On has been committed to improving the system and performance through customized reports and workflows to motivate customers and track their progress and participation.
    Incentivized
    Chose Act-On
    We investigated heavily into automation platforms prior to purchasing. Act-On was easily the stand out because:
    1. Interactive reporting. Getting behavioral data and other analytics is critical for us making the educated decisions we need for our business to continue to succeed.
    2. Enh…
    Incentivized
    Chose Act-On
    Hootsuite allows me to add a month's worth of content to all of our social media platforms at one time. My problem with Act-On is it would not connect our accounts and when it did it would not use the company account. It would only use my personal account. Hootsuite also gives …
    Incentivized
    Chose Act-On
    We have been evaluating HubSpot and Zoho CRM. These 2 are more expensive and more robust. These include more of the sales side interactions like pipelines, tasks, marketing emails, etc. Our team uses ACT as more of a Rolodex then a tool. Because we do have an outside ticket …
    Incentivized
    Chose Act-On
    Acton does really well in ease of setup, quality of support, and also does a decent job in dashboard creation. These features are something that drove us to opt for Act-on.
    Incentivized
    Chose Act-On
    I am a relatively new HubSpot user and have only used a few different things on there but so far, the UI/UX is much more pleasant, seems more organized, seems more capable in general. I had heard rave reviews about HubSpot from my former coworkers who were using Act-On with me, …
    Incentivized
    Chose Act-On
    I think that if you're just starting out in email marketing, you'll probably navigate to a tool like Mailchimp. When you've gotten a good base of what the industry is and you want to do a little bit more, then you'll upgrade to HubSpot and then to Act-On. I feel like Act-on is …
    Incentivized
    Chose Act-On
    I would select Act-On over competitors in the marketing space. While it can be used for sales outreach, I would not select it as a sales tool.
    Incentivized
    Chose Act-On
    Act-On is the scrappy little program that could. One of the biggest problems of the larger ESP and ABM services is that companies have to meet a high standard with their other software and IT in order to use them. I think this is a big failing on their part, considering that …
    Incentivized
    Chose Act-On
    We used to use a combination of SugarCRM and INBOX25, but we moved to a Microsoft platform and had to go to a compatible platform. Act-On was the perfect fit since it was compatible with both Sugar CRM and Dynamics CRM, which made our change over and integration relatively …
    Incentivized
    Chose Act-On
    Many more, too^^^

    The best after any free one. Once a company has a budget it's time for Act-On.
    Incentivized
    Chose Act-On
    Act-On has a much more hands-on customer support focus than any of the other companies that we have worked with that do similar things. They also have a really easy to use platform (however I know they all do). It's one of those products that you feel good when you are using it.
    Incentivized
    Chose Act-On
    A colleague used iContact but it did not offer us the ability to build content as efficiently as ActOn. In addition, the survey, landing page and automated program functionality was not available or not as advanced.
    Incentivized
    Chose Act-On
    Act-On is easier to use than Marketo, but not as visually appealing and user-friendly as HubSpot. It's much better than Pardot, as Pardot feel clunky every step of the way. SharpSpring is comparable because of its price point but surpasses Act-On in its tools and intuitive …
    Incentivized
    Chose Act-On
    We like to know a variety here, and we know multiple marketing automation platforms to help provide the best direction to our clients. We need to provide the know-how in many different use cases. Sometimes, Act-On isn't always the best solution for a company's needs. Marketers …
    Incentivized
    Chose Act-On
    I found Act-On to be a much deeper platform returning much more/valuable information.
    Incentivized
    Chose Act-On
    Act-On was decided upon by the Marketing and Operations team. I am part of the Development team and was consulted on the aspects of reporting. However, our Marketing/Operations team were very pleased with the way you could personalize and create your own emails and campaigns …
    Incentivized
    Chose Act-On
    I've used Constant Contact, Mail Chimp, Exact Target. I would say Act-On Software is most similar to Exact Target, but I feel you get a better bang for your buck with Act-On.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Act-On
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Act-On Software
    Feature
    Act-On Software
    8.6
    113 Ratings
    WYSIWYG email editor9.1112 Ratings
    Dynamic content9.192 Ratings
    Ability to test dynamic content8.292 Ratings
    Landing pages8.2108 Ratings
    A/B testing9.195 Ratings
    Mobile optimization7.1102 Ratings
    Email deliverability reporting9.1112 Ratings
    List management9.1111 Ratings
    Triggered drip sequences8.287 Ratings
    Lead Management
    Comparison of Lead Management features of Act-On Software
    Feature
    Act-On Software
    8.6
    113 Ratings
    Lead nurturing automation9.1104 Ratings
    Lead scoring and grading9.1104 Ratings
    Data quality management9.1102 Ratings
    Automated sales alerts and tasks7.395 Ratings
    Campaign Management
    Comparison of Campaign Management features of Act-On Software
    Feature
    Act-On Software
    7.1
    77 Ratings
    Calendaring6.88 Ratings
    Event/webinar marketing7.376 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Act-On Software
    Feature
    Act-On Software
    9.1
    71 Ratings
    Social sharing and campaigns9.169 Ratings
    Social profile integration9.163 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Act-On Software
    Feature
    Act-On Software
    8.5
    114 Ratings
    Dashboards8.2109 Ratings
    Standard reports9.1112 Ratings
    Custom reports8.284 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Act-On Software
    Feature
    Act-On Software
    8.3
    107 Ratings
    API9.167 Ratings
    Role-based workflow & approvals9.171 Ratings
    Customizability7.389 Ratings
    Integration with Salesforce.com9.165 Ratings
    Integration with Microsoft Dynamics CRM8.135 Ratings
    Integration with SugarCRM7.128 Ratings
    User Ratings
    Act-On
    Likelihood to Recommend
    8.2
    (219 ratings)
    Likelihood to Renew
    8.9
    (112 ratings)
    Usability
    8.2
    (33 ratings)
    Availability
    9.1
    (14 ratings)
    Performance
    8.2
    (13 ratings)
    Support Rating
    7.3
    (39 ratings)
    In-Person Training
    8.7
    (4 ratings)
    Online Training
    9.3
    (16 ratings)
    Implementation Rating
    8.6
    (22 ratings)
    Configurability
    9.1
    (1 ratings)
    Ease of integration
    6.4
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)