ActBlue vs. Salesforce Nonprofit Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActBlue
Score 8.4 out of 10
N/A
N/AN/A
Salesforce Nonprofit Cloud
Score 9.0 out of 10
N/A
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
$36
per month per user
Pricing
ActBlueSalesforce Nonprofit Cloud
Editions & Modules
No answers on this topic
Sales Cloud - EE
$36
per month per user
Sales + Service Cloud - EE
$48
per month (billed annually) per user
Nonprofit Cloud - EE
$60
per month (billed annually) per user
Nonprofit Cloud - UE
Contact
Offerings
Pricing Offerings
ActBlueSalesforce Nonprofit Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActBlueSalesforce Nonprofit Cloud
Features
ActBlueSalesforce Nonprofit Cloud
Communications and Marketing
Comparison of Communications and Marketing features of Product A and Product B
ActBlue
9.7
1 Ratings
37% above category average
Salesforce Nonprofit Cloud
-
Ratings
Constituent engagement and marketing10.01 Ratings00 Ratings
Social listening9.01 Ratings00 Ratings
Digital advocacy enablement10.01 Ratings00 Ratings
Reporting and Analytics
Comparison of Reporting and Analytics features of Product A and Product B
ActBlue
8.5
1 Ratings
28% above category average
Salesforce Nonprofit Cloud
-
Ratings
Reporting and data visualization10.01 Ratings00 Ratings
Wealth screening7.01 Ratings00 Ratings
Fundraising and Events
Comparison of Fundraising and Events features of Product A and Product B
ActBlue
9.0
1 Ratings
39% above category average
Salesforce Nonprofit Cloud
-
Ratings
Online donation options10.01 Ratings00 Ratings
Event registration and ticketing10.01 Ratings00 Ratings
Text and phone donations8.01 Ratings00 Ratings
Volunteer shift management8.01 Ratings00 Ratings
Mobile event check-in9.01 Ratings00 Ratings
Security and Platform
Comparison of Security and Platform features of Product A and Product B
ActBlue
9.3
1 Ratings
30% above category average
Salesforce Nonprofit Cloud
-
Ratings
Role-based user permissions10.01 Ratings00 Ratings
Mobile access10.01 Ratings00 Ratings
Integrations8.01 Ratings00 Ratings
Best Alternatives
ActBlueSalesforce Nonprofit Cloud
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Score 9.6 out of 10
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Score 9.6 out of 10
Medium-sized Companies
Bloomerang CRM
Bloomerang CRM
Score 8.1 out of 10
Bloomerang CRM
Bloomerang CRM
Score 8.1 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
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User Ratings
ActBlueSalesforce Nonprofit Cloud
Likelihood to Recommend
9.0
(1 ratings)
8.4
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(9 ratings)
User Testimonials
ActBlueSalesforce Nonprofit Cloud
Likelihood to Recommend
ActBlue
i think it’s good for any democrat campaign. I honestly can’t think of a reason that a campaign would try to make its own version of this software rather than ActBlue. There’s so much customization and adaptability where it just makes sense. I’m not sure if PACs use it but because they’re so check heavy maybe it makes less sense for them
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Salesforce
If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
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Pros
ActBlue
  • user interface
  • data visualization
  • contribution search
Read full review
Salesforce
  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
Read full review
Cons
ActBlue
  • i want to add checks to it
  • website is down from time to time
  • in sight graphic design
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Salesforce
  • Learning curve - very powerful, but takes time to learn
  • Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
  • Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system
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Likelihood to Renew
ActBlue
No answers on this topic
Salesforce
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
Read full review
Usability
ActBlue
It has a very intuitive user interface. When i am trying to make an event, it lays out in all the editing tabs exactly what i need to make it look good and does so much for me on the back end. I will say that soemtimes the more complicated stuff is tougher to understand right away
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Salesforce
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
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Support Rating
ActBlue
No answers on this topic
Salesforce
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
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Alternatives Considered
ActBlue
No answers on this topic
Salesforce
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
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Return on Investment
ActBlue
  • increased contributions
  • increased flexibility
  • more data understanding
Read full review
Salesforce
  • Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
  • Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
Read full review
ScreenShots

Salesforce Nonprofit Cloud Screenshots

Screenshot of Case ManagementScreenshot of Contact RecordScreenshot of Home DashboardScreenshot of Management ModuleScreenshot of Marketing Cloud for Nonprofits