Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud

53 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Salesforce Nonprofit Cloud	Score9 out of 10	N/A	Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.	$36 per month per user

Pricing

Salesforce Nonprofit Cloud

Sales Cloud - EE: $36
per month per user
Sales + Service Cloud - EE: $48
per month (billed annually) per user
Nonprofit Cloud - EE: $60
per month (billed annually) per user
Nonprofit Cloud - UE: Contact

Pricing Offerings
Salesforce Nonprofit Cloud
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Salesforce Nonprofit Cloud
Considered Both Products	Salesforce Verified User Chose Salesforce Nonprofit Cloud Salesforce.org Nonprofit Cloud is a much more robust and powerful tool than Slate. It is user friendly and very customizable. The number of add ons is also amazing and has made our team that much more successful with powerful integration of phone systems etc that are not … Incentivized Helpful? Terry L Cole CEO (Chief Executive Officer) in Corporate at Street Youth Ministry of Austin (Non-profit Organization Management, 1-10 employees) Chose Salesforce Nonprofit Cloud I looked at many but they were all specific. I've looked at specific donation-only tools like Blackbaud. I've looked at volunteer-specific tools like GivePUlse. I've looked a just using spreadsheets. None scaled or could connect between programs like SF can. Incentivized Helpful? Colleen Fedor Executive Director in Corporate at The Mentoring Partnership of SW PA (Non-profit Organization Management, 1-10 employees) Chose Salesforce Nonprofit Cloud Salesforce was complete and allowed for customization and has a team of experts available when we had questions. Access would have required complete creation and then finding someone to manage and revise it would have been difficult. Incentivized Helpful? Simon Sharkey Woods Chief Digital & Information Officer in Information Technology at NCS - National Citizen Service Trust (Non-profit Organization Management, 201-500 employees) Chose Salesforce Nonprofit Cloud As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to … Incentivized Helpful? Karen Mellendorf Operations Manager at The Forge Initiative, Inc. (Civic & Social Organization, 1-10 employees) Chose Salesforce Nonprofit Cloud We used Zoho as a database before we knew we needed a CRM. We even thought of creating our own database. We then tried Neon for a couple of years and then eTapestry. We found a few features missing with each of the packages when trying to manage our complicated family … Incentivized Helpful? Samantha Shain Data Solutions Manager in Information Technology at William Penn Foundation (Philanthropy, 11-50 employees) Chose Salesforce Nonprofit Cloud I have managed CRM technology on a variety of different products in my career, including Salesforce (NPSP), Salesforce (Sales Cloud), NationBuilder, CiviCRM, Breeze, Hubspot. They all have strengths and weaknesses that I find compelling. Overall, they've all done the job! … Incentivized Helpful? Matthew Deakyne Salesforce Administrator in Information Technology at The Kansan (Newspapers, 11-50 employees) Chose Salesforce Nonprofit Cloud Salesforce is the best option for managing sales. Other software, such as Google sheets, has been used in the past to just create a simple sharable spreadsheet - but the data entered was inconsistent and it was difficult to track work in progress. Using Salesforce in this … Incentivized Helpful? Verified User Chose Salesforce Nonprofit Cloud DonorPerfect appeared to be a decent enough solution, fairly robust. eTapestry and NeonCRM left much to be desired from a UX standpoint. Ultimately, Salesforce would compare with solutions like Microsoft Dynamics, etc. since it's a well-rounded CRM solution and platform that … Incentivized Helpful? Verified User Chose Salesforce Nonprofit Cloud Salesforce for Nonprofits allows for the essentials to run a full nonprofit whereas some of the other Salesforce applications are "nice to haves" vs. "need to have". An example would be that you can still email your customers without the Marketing Cloud. Another example would … Incentivized Helpful? Verified User Chose Salesforce Nonprofit Cloud Salesforce is far more robust than these other tools, but it was built to be a sales platform and not specifically for nonprofits. Keep in mind that even the NPSP is built on a sales-style platform. The others are built specifically for nonprofit fundraising. My org chose … Incentivized Helpful? Verified User Chose Salesforce Nonprofit Cloud We use them in tandem and so they aren't really competing in my book. In my time here we have not tried out any other databases like salesforce so I cannot really speak to shopping around for a new database. I do know that Cvent, Mailchimp, and Salesforce are great partner … Incentivized Helpful? Tierra Bishop Development and Marketing Assistant at Indigenous Education Foundation of Tanzania (IEFT) (Non-Profit Organization Management, 51-200 employees) Chose Salesforce Nonprofit Cloud Salesforce for Nonprofits is more user-friendly and customizable than eTapestry and DonorPerfect. It also visually displays client/donation/etc. information in a more efficient and aesthetically pleasing manner. Incentivized Helpful? Edward Phillips Engagement Director in Sales at Mission: Hope (Non-Profit Organization Management, 11-50 employees) Chose Salesforce Nonprofit Cloud I believe Salesforce for Nonprofits far exceeds expectations compared to these other tools. It has more free add-ons and a cleaner user experience. Incentivized Helpful? Kelsie Hamilton Program Officer in Product Management at First Fruit, Inc. (Non-Profit Organization Management, 1-10 employees) Chose Salesforce Nonprofit Cloud I have used other nonprofit CRMs, however, they were created especially for that nonprofit, so are not used more widely. We liked the innovation that was possible when using Salesforce, something that is a bit more challenging with the more custom options. For example, if your … Incentivized Helpful? Verified User Chose Salesforce Nonprofit Cloud Salesforce is not as robust as Blackbaud, but the price point makes up for it in the end. When my company transitioned to Blackbaud, we had to take over a year of implementation and still have issues to this day. Salesforce was easy and worked like a charm in the first few … Incentivized Helpful? Lindsay Solomon Marketing Manager in Marketing at Musicians On Call (Non-Profit Organization Management, 11-50 employees) Chose Salesforce Nonprofit Cloud Salesforce gives you so much more than Infusionsoft, though it is the closest thing that I've worked with that I can compare it to. Customization is quite limited in Infusionsoft, but it will give you your basic needs. I suppose it depends on what you're looking for! Incentivized Helpful? Kevin Scally Senior Director, Marketing Infrastructure in Marketing at Smile Train (Non-Profit Organization Management, 51-200 employees) Chose Salesforce Nonprofit Cloud Salesforce for Nonprofits is much more flexible than other tools I've used in the past. You aren't limited to staying with one company's suite of products - you have the ability to build out your database / fundraising solution using best in class applications. It also has a … Incentivized Helpful? Jeff Govert Director Of Information Technology in Information Technology at KaBOOM! (Non-Profit Organization Management, 51-200 employees) Chose Salesforce Nonprofit Cloud We reviewed all the mid-level options before we chose Salesforce. All the other options we looked at were eater very undefined and we woud be building from scratch or they were very defined and woud require our processes to change to match the system. Salesforce was the sweet … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Salesforce Nonprofit Cloud
Likelihood to Recommend	8.4 (29 ratings)
Likelihood to Renew	10.0 (1 ratings)
Usability	8.0 (1 ratings)
Support Rating	9.0 (9 ratings)