Acumatica vs. Intuit Enterprise Suite

I would love to recommend it to my friends and colleagues. They have a dedicated storage manager along with some really good cloud capabilities, which helps get the work done efficiently and professionally. We have been using it since 2022, and they are great in this segment.

QuickBooks does the basics of accounting pretty well, but is woefully deficient in its allowing of control to the user. Exporting information is in CSV format or Excel. It will export to no other spreadsheet software. Importing of information seems to have been made difficult by the intention of the developers of QuickBooks, to make it difficult. The CSV format for importing is simple enough, but you must, on your own, usually through a third party, find the appropriate column labels. Some reports are good but often, you find yourself needing a report with a category that is simply not available for that report.

Incentivized

• We just went live about two weeks ago, so we are here at Acumatica Summit to see everything it's capable of. One of the things it is capable of is the dashboards and the integration with some of these third-party people to ensure we can get the data we need when we need it, so we're looking forward to getting all that live for us.

Incentivized

• Ease of processing payroll and providing all necessary reports and documents in one software such as tax forms and forms related to the financials.
• Ease of creating purchase orders to tie to vendor bills to track purchases made by the organization.
• Ease of creating financial reports with various filters and exporting them to PDF or excel for a simpler read and study of profit vs. losses.

Incentivized

• There are a few spots where there is a list of data that we need a total for and we have to extract to Excel to get a total. It would be helpful to see a sum right in Acumatica.
• For the first time today I had an interesting glitch - my entire bank reconciliation unchecked the "reconciled" column and needed to be redone for the month. Funky little glitches happen from time to time
• Pivot tables don't seem to update as expected by using filters

Incentivized

• owner access to view only and not be charged.
• One price includes at least ten users per entity.
• Become free when you charge take over a certain amount of payments
• be faster when pulling up reports and dont show ads
• include more AI features. The current ones too basic
• include property management software so the properties accounting can stay with Intuit

Incentivized

I gave this 10 rating because Acumatica ERP is the backbone of the organization, next to the IT Team. We use this software for many different parts of our business. For example our Retail service stations that utilize the inventory, billing, and financials. Our Distribution company that uses it for Field services, CRM, Sales, Accounts and Financial consolidation of all company financials.

Incentivized

Because I love the software and the people behind it are passionate about building the features to support business growth. They have built so many features I have asked for and it gets better and better

Incentivized

I give it an 8 because it is very intuitive and easy to use for day to day work. I find it more difficult to create general inquiries and financial statements than it seems that it should be. It's not very intuitive in those areas.

I really enjoyed using this product and it was great having all the tools we needed in one place. I thought that employees would hate the time tracking capability, but they actually appreciated it. In the nonprofit industry, it is important to track time spent on projects for grants and this tool allows our staff to do this with little to no effort.

Incentivized

It's always available.

there have been some performance issues

Incentivized

We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.

Incentivized

Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed

Incentivized

It was on General Inquiries and it's just a complex topic.

Most of the trainers are amazing, but there were a couple who simply read the training guide

Incentivized

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

Incentivized

Acumatica's sales process was much better than that of NetSuites. The NetAtWork team spent much more time with us and showed us how Acumatica really could do everything that we needed it to do, with examples using our data.

Incentivized

Low cost and a lot less dev work required

Incentivized

No, annual invoices are fine. I do like that unlimited users are included.

From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.

They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.

• We were able to work in one system with customizations we needed in inventory and add all our grants in the same system
• Direct mail invoices was moved to an automated PO system saving time and allowing better financial tracking
• The grant module can be cumbersome requiring flip flopping to program partners etc during set up

Incentivized

• QuickBooks supplies a platform for basic accounting
• It allows us to operate our business from a banking and taxes perspective.
• It could do much more from a business management perspective.

Incentivized