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ADAPTcrm vs. Bigin by Zoho CRM

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ADAPTcrm

21 Reviews and Ratings

Bigin by Zoho CRM

180 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADAPTcrm

    Score7.2 out of 10
    		N/AADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A

    Bigin by Zoho CRM

    Score8.7 out of 10
    		N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Pricing
    ADAPTcrmBigin by Zoho CRM
    Editions & Modules
    No answers on this topic
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Offerings
    Pricing Offerings
    ADAPTcrmBigin by Zoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Features
    ADAPTcrmBigin by Zoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    9.0
    3 Ratings
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Customer data management / contact management8.73 Ratings8.471 Ratings
    Workflow management9.73 Ratings8.274 Ratings
    Territory management8.73 Ratings00 Ratings
    Opportunity management8.73 Ratings8.472 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings8.168 Ratings
    Contract management9.03 Ratings7.234 Ratings
    Quote & order management9.73 Ratings00 Ratings
    Interaction tracking8.43 Ratings7.866 Ratings
    Channel / partner relationship management9.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    9.2
    3 Ratings
    Bigin by Zoho CRM
    -
    Ratings
    Case management9.73 Ratings00 Ratings
    Call center management9.03 Ratings00 Ratings
    Help desk management9.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Lead management9.03 Ratings8.061 Ratings
    Email marketing8.73 Ratings7.356 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Task management9.73 Ratings8.265 Ratings
    Billing and invoicing management8.73 Ratings00 Ratings
    Reporting9.03 Ratings8.141 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Bigin by Zoho CRM
    8.2
    68 Ratings
    Forecasting9.03 Ratings00 Ratings
    Pipeline visualization8.73 Ratings8.668 Ratings
    Customizable reports9.73 Ratings7.761 Ratings
    Customization
    Comparison of Customization features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Custom fields8.73 Ratings7.872 Ratings
    Custom objects8.43 Ratings00 Ratings
    Scripting environment8.73 Ratings00 Ratings
    API for custom integration9.02 Ratings00 Ratings
    Security
    Comparison of Security features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Single sign-on capability9.03 Ratings8.555 Ratings
    Role-based user permissions9.23 Ratings8.467 Ratings
    Social CRM
    Comparison of Social CRM features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Social data9.03 Ratings8.337 Ratings
    Social engagement8.43 Ratings8.237 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Marketing automation9.03 Ratings7.952 Ratings
    Compensation management8.72 Ratings00 Ratings
    Platform
    Comparison of Platform features of ADAPTcrm and Bigin by Zoho CRM
    Feature
    ADAPTcrm
    8.7
    2 Ratings
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Mobile access8.72 Ratings8.167 Ratings
    User Ratings
    ADAPTcrmBigin by Zoho CRM
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.8
    (80 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    8.6
    (51 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.6
    (7 ratings)