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ADAPTcrm vs. Microsoft Dynamics 365

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ADAPTcrm

21 Reviews and Ratings

Microsoft Dynamics 365

954 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADAPTcrm

    Score7.2 out of 10
    		N/AADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A

    Microsoft Dynamics 365

    Score7.4 out of 10
    		N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    ADAPTcrmMicrosoft Dynamics 365
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADAPTcrmMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ADAPTcrmMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    9.0
    3 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management8.73 Ratings8.069 Ratings
    Workflow management9.73 Ratings8.067 Ratings
    Territory management8.73 Ratings6.051 Ratings
    Opportunity management8.73 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings7.066 Ratings
    Contract management9.03 Ratings7.052 Ratings
    Quote & order management9.73 Ratings6.048 Ratings
    Interaction tracking8.43 Ratings7.060 Ratings
    Channel / partner relationship management9.03 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    9.2
    3 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management9.73 Ratings6.051 Ratings
    Call center management9.03 Ratings7.045 Ratings
    Help desk management9.03 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management9.03 Ratings8.061 Ratings
    Email marketing8.73 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management9.73 Ratings8.059 Ratings
    Billing and invoicing management8.73 Ratings8.044 Ratings
    Reporting9.03 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting9.03 Ratings7.055 Ratings
    Pipeline visualization8.73 Ratings5.061 Ratings
    Customizable reports9.73 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields8.73 Ratings8.165 Ratings
    Custom objects8.43 Ratings8.060 Ratings
    Scripting environment8.73 Ratings7.048 Ratings
    API for custom integration9.02 Ratings8.052 Ratings
    Security
    Comparison of Security features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability9.03 Ratings7.056 Ratings
    Role-based user permissions9.23 Ratings6.057 Ratings
    Social CRM
    Comparison of Social CRM features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data9.03 Ratings8.036 Ratings
    Social engagement8.43 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation9.03 Ratings7.056 Ratings
    Compensation management8.72 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of ADAPTcrm and Microsoft Dynamics 365
    Feature
    ADAPTcrm
    8.7
    2 Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access8.72 Ratings7.048 Ratings
    User Ratings
    ADAPTcrmMicrosoft Dynamics 365
    Likelihood to Recommend
    9.0
    (3 ratings)
    6.5
    (90 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    9.0
    (2 ratings)
    6.5
    (20 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)