Adobe Acrobat Sign vs. DocuSign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
DocuSign
Score 8.4 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Pricing
Adobe Acrobat SignDocuSign
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Offerings
Pricing Offerings
Adobe Acrobat SignDocuSign
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Acrobat SignDocuSign
Considered Both Products
Adobe Acrobat Sign
Chose Adobe Acrobat Sign
I chose Acrobat Sign over DocuSign based on cost. Having used DocuSign previously, it would have been worth the extra money to stay with them. PandaDoc seemed straightforward and cost-effective, but I wanted to use a brand that would have wider recognition.
Chose Adobe Acrobat Sign
DocuSign is a little more user-friendly and more updated that Adobe Acrobat Sign. Ultimately, we made the switch to Adobe due to their product offerings. By choosing Adobe, we can utilize other platforms within the suite that allow us to further edit documents. Which provides …
Chose Adobe Acrobat Sign
We were thinking about using DocuSign because it integrates with our HCM system, but it was so astronomically expensive that we couldn't justify the purchase.
Chose Adobe Acrobat Sign
Adobe Acrobat Sign is a little more robust than signwell. It easily categorizes all of your documents for tracking. It's also nice to be able to see what's signed, what is pending, when someone has viewed the document vs actually completed it and being able to send reminders …
Chose Adobe Acrobat Sign
Better integrates with our other systems, and allows employees to use it easier along other applications. We already use lots of adobe products so the decision was based heavily on that. I think Adobe Acrobat Sign can be a little clunky at times, but once a user has been …
Chose Adobe Acrobat Sign
We did not evaluate any other products since we were already using Creative Cloud and specifically Acrobat, however I have received DocuSign files from vendors for signature.
Chose Adobe Acrobat Sign
Using Docusign for years and then Adobe Acrobat Sign, the decision to try PandaDoc was a surprise but they quickly captured our teams interest and eventually our business. The analytics, drag and drop features for template creation and the ability to modify documents on the fly …
Chose Adobe Acrobat Sign
The biggest difference in why we chose Adobe was because of the pricing structure. DocuSign has a "envelope" cost and you pay for certain amounts of envelopes. However, if you send more envelopes than you have paid for, either you have to a pay a premium or extend your contract …
Chose Adobe Acrobat Sign
I feel Adobe Acrobat Sign holds their own to the DocuSign brand. I see more organizations using DocuSign, but feel I can easily use the toolset that Adobe Acrobat Sign offers. I really like the signature tracking feature that Adobe Acrobat Sign offers and combined with the …
Chose Adobe Acrobat Sign
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for …
Chose Adobe Acrobat Sign
Pricing was within the budget, user friendly and the entire team was aware about Adobe solutions and usage (brand awareness). They have Trusted Security Standards implemented which met our needs for compliance and the tool users Simple Signing Instructions which make the life …
Chose Adobe Acrobat Sign
i am not a person selected Acrobat Sign as our company solution. i use both Acrobat Sign and DocuSign as end user. I am not comparing both feature but as end user, i think Adobe Acrobat Sign is easier to use since some menu on DocuSign is strange translation when i choose …
Chose Adobe Acrobat Sign
I have prior experience at a previous company with DocuSign, and while that platform may provide a smaller set of features & functionality, it is also more intuitive for first-time users.
Chose Adobe Acrobat Sign
We utilize DocuSign over Adobe Acrobat Sign for e-signature purposes. The functionality of DocuSign is much greater in its' self-contained application; usability appears superior, and, to my knowledge, costing is more beneficial for the total value package.
Chose Adobe Acrobat Sign
Both Adobe Acrobat Sign and DocuSign are prominent e-signature solutions on the market. Adobe Acrobat Sign has much better integration with other Adobe Suite products such as Adobe Acrobat and Adobe Creative Cloud which are also used at Uniper. It also has a more user-friendly …
Chose Adobe Acrobat Sign
There is a file size limit of 5MB.
Chose Adobe Acrobat Sign
Adobe Acrobat Sign is simple to use, streamlines document creation, and makes documents look better. It allows users to customize fields, set required and optional fields, and quickly generate web forms and PDFs. Templates can be saved to make sending the same document to many …
Chose Adobe Acrobat Sign
Adobe is fully integrated with other Adobe products that the company uses already.
Chose Adobe Acrobat Sign
My benefits and frustrations with signing platforms are the same. Ease the preparation of documents or make template creation more intuitive, and this would be a big improvement on any e-signature product. I was not part of the selection process, but I'm sure Adobe brand …
Chose Adobe Acrobat Sign
I was looking for a tool which needs no approval (third party) as well as well aware of it. I was using acrobat so has fair knowledge of features and options
Chose Adobe Acrobat Sign
Adobe Sign is very even with the options evaluated in the top of tools for electronic signatures. One of the big things that set it apart is the previous implementation we had with other Adobe products. This greatly simplifies the implementation as well as the necessary …
Chose Adobe Acrobat Sign
I can't remember which products I've used, but I've tried several, and none of them compare to Adobe Acrobat Sign. It is the easiest to use and has the best UX/UI.
Chose Adobe Acrobat Sign
I would rate GetAccept as a superior product due to the collaborative aspect of the document, as well as the notifications and read receipts are much more robust.
Chose Adobe Acrobat Sign
For me, DocuSign is used when a standard form is already in play - nothing needs to be changed and it's a part of a larger template. Adobe Sign however is always used for forms which are unique to a client's particular situation, needs to be edited, or created from scratch. …
DocuSign
Chose DocuSign
Very similar but did not have the backing of SAP SuccessFactors in terms of Integration. The Developer Environment allowed us to test and practice on very easily compared to Adobe Acrobat Sign. Both products can be connected to via Microsoft Power Platform to aid automation …
Chose DocuSign
Adobe was not a good experience despite the lower cost. Constant crashing, slow to load and a simple feature like copy and pasting the same fields across pages was non existent. Our team celebrated the decision to move back to Docusign from Adobesign. We have never looked back …
Chose DocuSign
Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
Chose DocuSign
Deal hub is a relatively complicated software, my company requirement was limited to getting the document verifed and then get it signed from the right set of designation after the verification The evaluation process of DocuSign was also smooth and it was very simple to …
Chose DocuSign
No other documents like DocuSign have I had experience with or have I used.
Chose DocuSign
HelloSign was like a breath of fresh air compared to the corporate feel of DocuSign. Their salespeople were not pushy, their pricing is fantastic, and the features are just what we need.
Chose DocuSign
There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
Chose DocuSign
I actually have both. Docusign has better features. Signnow was a little cheaper so I kept them.
Chose DocuSign
DOcusign is quite old and reliable in respect of other vendors available in the market. There is no complexity in signing which is generally faced while using Authetisign and also it has no problem in inserting big text which other apps have this issue.
Chose DocuSign
I prefer DocuSign to Adobe Sign because of the workflow process. To me, DocuSign flows much easier and the interface is easier for me to locate the things I need. I also appreciate the templates that DocuSign allowed, especially because Egnyte had a direct integration with …
Chose DocuSign
DocuSign is pretty much the only signing product that I have used to complete paperwork and have them signed over to our customers. It is a great product and is very efficient.
Chose DocuSign
DocuSign is so much more widely used and I think reliable. Who knows where HelloSign will be in a few years and I don't think they have nearly the funding to compete with DocuSign. Also, everyone uses DocuSign and it makes clients feel secure knowing the name of software …
Chose DocuSign
When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved.
Chose DocuSign
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe sign is also less costly than DocuSign while offering templates that can be useful for …
Chose DocuSign
I've used Hellosign and DocuSign at the company. DocuSign has an easier UX and ability to use with multiple users. Also links and partners with a lot more external tools.
Chose DocuSign
We used home grown electronic signatures and were not pleased with the maintenance required.
Chose DocuSign
I didn't make the decision myself on why we selected DocuSign so hard to say but bottom line is a lot of them do the same thing... e-signature. Pretty straightforward stuff! I think it really comes down to personal preference, perhaps user interface, and what just feels most …
Chose DocuSign
I have not used any alternatives. DocuSign is the leader in this space from my opinion.
Chose DocuSign
DocuSign is the one we went with because of the majority of people who use it regularly. It's the first one that comes to mind when you think of electronic signatures. We do use AdobeSign with our HR platform because that is the one that is integrated with it, but standalone …
Chose DocuSign
I have not used any other but I know there are other cheaper tools out there but it depends how many documents a company is dealing with and need signatures. We use it both for our own use with our employees and for any contracts we handle with consultants and customers.
Chose DocuSign
Adobe Sign has closed the gap between it and DocuSign in recent years. I still think DocuSign outclasses Adobe's offering in ease of use, and it makes less sense to go with Adobe Sign unless you are already steeped in the Adobe Creative Cloud ecosystem (e.g., Adobe Acrobat, …
Chose DocuSign
Adobe Sign makes it harder to edit documents unless you have upgraded administrative accounts. It’s also harder to go in and cancel Adobe Sign documents.
Chose DocuSign
DocuSign is provided by my company. It's a very well-known program that is used throughout the industry if I have any issues trying to figure something out, it's very easy to get a hold of someone who have experience with the program
TrustRadius Insights
Adobe Acrobat SignDocuSign
Highlights

TrustRadius
Research Team Insight
Published

Adobe Acrobat Sign is a digital signature platform designed to simplify document workflows through secure e-signatures, document tracking, and integration with Adobe’s document ecosystem. It allows users to create, send, sign, and manage agreements from a centralized platform while supporting signing across devices and browsers. DocuSign, by comparison, focuses on digital agreement management and contract workflows. It is widely recognized for streamlining approvals, improving compliance, and enabling secure document execution for businesses of all sizes.


Adobe Acrobat Sign is often favored by companies already using Adobe Document Cloud and other Adobe products because of its seamless PDF and document management integrations. DocuSign is commonly adopted by organizations prioritizing large-scale agreement workflows, contract lifecycle management, and enterprise-grade compliance. Both platforms support remote signing and secure digital transactions, making them suitable for distributed teams and modern business operations.

Features

Adobe Acrobat Sign
Adobe Acrobat Sign combines document management with electronic signature functionality, making it especially useful for businesses already working within the Adobe ecosystem. Key capabilities include:

  • Sending documents for signature directly from Acrobat on desktop or mobile
  • Multi-recipient signing workflows with customized signing experiences
  • Unlimited e-signatures on select team plans
  • Advanced authentication and compliance support for secure document handling
  • Integration with enterprise platforms and Microsoft applications
  • Real-time tracking, audit trails, and workflow automation

These features make Acrobat Sign well suited for businesses that need scalable document workflows alongside PDF management capabilities. 

DocuSign
DocuSign focuses on agreement execution and digital transaction management with an emphasis on ease of use and enterprise security. Its capabilities include:

  • Fast and user-friendly document sending and signing
  • Mobile-friendly signing experiences across devices
  • Workflow automation and agreement lifecycle management
  • AI-driven contract insights and analytics
  • Enterprise-grade security and compliance controls
  • Integrations with Salesforce, Microsoft, Google Workspace, Oracle NetSuite, and ServiceNow

DocuSign is particularly strong for organizations handling high volumes of contracts and approvals that require secure tracking and automation.

Pricing (as of 5/21/2026 and subject to change)

Adobe Acrobat Sign
Adobe Acrobat Sign pricing includes:

  • Acrobat Standard DC for Teams – starting around $14.99 per license/month
  • Acrobat Pro DC with advanced e-sign capabilities – starting around $16.99 per license/month
  • Enterprise pricing available through custom quotes

DocuSign
DocuSign pricing tiers include:

  • Personal – starting around $15/month
  • Standard business plans with workflow features and integrations
  • Enterprise plans with custom pricing and advanced security/compliance options

Both platforms offer free trials for businesses evaluating their e-signature capabilities. 

Which is Right for You?

Adobe Acrobat Sign
Adobe Acrobat Sign is best suited for organizations already invested in Adobe products and document-heavy workflows. Businesses needing integrated PDF editing, document management, and secure e-signatures in one ecosystem will benefit most from its capabilities. It is also a strong option for enterprises requiring compliance-focused workflows and scalable signing processes.

DocuSign
DocuSign is ideal for organizations prioritizing agreement management, workflow automation, and enterprise-level security. Its broad integration ecosystem and reputation for reliable digital transaction management make it especially effective for businesses handling complex contracts and high transaction volumes. Companies focused on contract lifecycle management and streamlined approvals may find DocuSign the better fit.

Read the full Adobe Acrobat Sign vs. DocuSign article on TrustRadius to explore the complete comparison and user feedback.

Best Alternatives
Adobe Acrobat SignDocuSign
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.4 out of 10
Conga Sign
Conga Sign
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignDocuSign
Likelihood to Recommend
7.0
(0 ratings)
4.9
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
7.0
(0 ratings)
Usability
7.3
(0 ratings)
4.1
(0 ratings)
Availability
9.0
(0 ratings)
10.0
(0 ratings)
Performance
9.0
(0 ratings)
10.0
(0 ratings)
Support Rating
7.3
(0 ratings)
10.0
(0 ratings)
Online Training
8.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
8.0
(0 ratings)
10.0
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignDocuSign
Likelihood to Recommend
Organizations with heavy usage inside Adobe product suites will find adoption seamless. However as it is driven on Adobe's platform some users may face challenges but as a whole the same business philosophy drives this as other Adobe platforms - they want your business - all of your business and it presents challenges if you don't agree. Product inculturation has been successful for organizations like Apple and even BMW, but with the global economy it can provide an appearance of elitism, often duly earned, or present unnecessary hurdles for integration which always impacts adoption timing and usage. While I understand and agree (for the most part) with revenue driven product layering, I believe that easier integration and full product availability definitely affect both acquisition and retention numbers. Adobe has a mighty and well deserved pedigree, and if you are aware of and prepared for the challenges I listed - you will probably love this software. If you need to have an easier and larger adoption and rollout, there are other options that will be a better fit especially if one of your data points is monitoring the impact and efficacy of the software on your team's time, conversion metrics and the impact on your clients. Adobe doesn't appear fond of self report analytics. On a side note, Adobe is a HUGE corporation and I have managed several of their enterprise platforms and they are awesome at allowing access to and support of legacy products, but identifying direct support was moderately to extremely difficult and requires a patience and tenacity above what one might expect for a company with whom you contribute significant income for their products. In a time when a new software pops up by the minute, having the heritage of Adobe is rock solid but a little more flexibility would make this product more attractive. I would still recommend the product albeit with awareness and acceptance of aforementioned challenges
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I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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Pros
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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Cons
  • I've noticed if I am sent a link to sign through Adobe Acrobat Sign and I have several Acrobat windows open (especially if there is a prior sign window still open) the program freezes when it tries to open the new signature link (my firm uses Macs, so not sure how or if that is related to the glitch).
  • I have had times when one of the parties in the email string sent to gather signatures either encountered issues or are unable to sign and the integrated help menus don't seem to be sufficient to walk a novice through the process.
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  • You have to purchase a subscription and unless you really need to originate a lot of documents, it's not cost-effective to maintain the subscription. It would be better to have a subscription that allows you to purchase a bundle of say, ten documents and then use them as needed for the occasional user.
  • You'll be hard-pressed to find anything negative from users other than the price.
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Likelihood to Renew
EchoSign has without a doubt helped our company to become more economic and time efficient. We can provide our customers with an entire documentation packet filled with all of the required paperwork they will ever need to sign in one quick email. The return time is at least four times quicker than sending through traditional mail methods, and is just as easy to instruct as flagging a hard copy. Our company is in the renewable energy industry, and it's great to know that there's a product like this that can help reduce waste. EchoSign diligently secures all documents and signatures, and provides an audit trail that is integral to keeping our customers' information private
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The product is a great tool for a remote workforce. As the company gets bigger, adding users to the account can be rather expensive. We considering providing read/sign only access for certain individuals and providing full access to other users as necessary to reduce costs.
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Usability
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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As an Administrator of the system, its ease of configuration and the guidance around doing it is second to none. The screens are broken down into manageable segments and easy to navigate to the area that needs to be looked at. Our Process Delivery teams, after initial training are using the system without any problems and find it easy to operation. We get minimal if any, requests for support.
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Reliability and Availability
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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Performance
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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Support Rating
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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Online Training
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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Implementation Rating
Our IT team implemented and the implementation was fine. The only lesson learned is that the integration with Salesforce.com is great, but if you use the product for something other than sales orders (e.g. timesheets, client correspondence etc.), you need to plan with that in mind. They have a very good web based interface for that
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Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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Alternatives Considered
DocuSign is a little more user-friendly and more updated that Adobe Acrobat Sign. Ultimately, we made the switch to Adobe due to their product offerings. By choosing Adobe, we can utilize other platforms within the suite that allow us to further edit documents. Which provides capabilities beyond what DocuSign offers
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Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
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Scalability
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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Return on Investment
  • Significantly reduced the time required for document signing processes reducing wasted time and effort
  • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
  • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
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  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

DocuSign Screenshots

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