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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Analytics

    Score7.4 out of 10
    N/AAdobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help…N/A

    Heap

    Score7.9 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    Pricing
    Adobe AnalyticsHeap
    Editions & Modules
    No answers on this topic
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    Offerings
    Pricing Offerings
    Adobe AnalyticsHeap
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.
    More Pricing Information
    Community Pulse
    Adobe AnalyticsHeap
    Considered Both Products
    Adobe
    Chose Adobe Analytics
    The best way to describe Adobe Analytics is that it's the enterprise-level of analytics platforms, in every sense of the word. From the sales process, through to the cost to purchase and implement, the need for ongoing training, and the fact that it really takes an Analytics …
    Incentivized
    Chose Adobe Analytics
    Adobe Analytics has a more modern and friendlier user interface and it's easier to use for me. Google analytics has better compatibility with other Google products
    Incentivized
    Heap
    Chose Heap
    For me, Heap is much simpler to utilize. I've previously used Google and Adobe Analytics but switched to Heap because it provide better features and is easy to integrate. Without a specialist's assistance, I am able to construct dashboards and am convinced that they are useable …
    Incentivized
    Chose Heap
    Heap is much easier for me to use. With Adobe Analytics, I needed to work exclusively with a product analyst whose whole job is working in Adobe Analytics. I can create dashboards without help from a specialist and feel confident that they are functional, actionable, and usable …
    Incentivized
    Chose Heap
    The only tool that compares is Adobe Analytics. I can't say enough good things about Heap's ease of use and ability to enable business users.
    Incentivized
    Chose Heap
    For web analytics, I prefer Heap over some of its competitors like Adobe Analytics, Looker, or Google Analytics, primarily because I find it more intuitive to use. For mobile, I actually prefer Amplitude as I'm not sure that has been a priority for Heap (yet) and Amplitude does …
    Incentivized
    Chose Heap
    I have worked with Adobe Analytics before using Heap. I think Heap is better at getting your hand on quicker comparisons [than] Adobe. However, Adobe does have more analytical power compared to Heap.
    Incentivized
    Chose Heap
    Alas, Heap was selected before I got here, but I will say that its chief virtue is ease of implementation. Adobe Analytics is the ultimate workhorse of web analytics and I could make it do absolutely anything I needed it to. Ad Hoc Analysis allowed me enough drill downs, …
    Incentivized
    Chose Heap
    What really stood out was the auto capture functionality and the ability to do as many custom reporting as we can, and it had very comparable features to a lot of other user analytics tools, but we liked how clean it was at pulling in data as well. definitely recommend for …
    Incentivized
    Chose Heap
    From a startup perspective, Heap is one of the best and fastest ways to go from 0 analytics to nearly all of what one would need with the least amount of effort. It's faster and easier to implement than many above and it's better suited for quick quantifiable analytics that …
    Incentivized
    Chose Heap
    It's the only tool our mobile team uses
    Incentivized
    Chose Heap
    While Heap is more expensive than the free version of Google Analytics, we find that the cost is well worth it for the unlocks it provides to our product management and analytics team to regularly modify tracking and build reporting.
    Incentivized
    Chose Heap
    So far Heap is better. Adobe is old and clunky, Mixpanel is similar in a lot of ways but I do like the user interface better.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Adobe AnalyticsHeap
    Web Analytics
    Comparison of Web Analytics features of Adobe Analytics and Heap
    Feature
    Adobe Analytics
    8.6
    12 Ratings
    Heap
    -
    Ratings
    Lead Conversion Tracking8.312 Ratings00 Ratings
    Bounce Rate Measurement8.212 Ratings00 Ratings
    Device and Browser Reporting8.712 Ratings00 Ratings
    Pageview Tracking8.912 Ratings00 Ratings
    Event Tracking8.912 Ratings00 Ratings
    Reporting in real-time9.312 Ratings00 Ratings
    Referral Source Tracking8.112 Ratings00 Ratings
    Customizable Dashboards8.112 Ratings00 Ratings
    User Ratings
    Adobe AnalyticsHeap
    Likelihood to Recommend
    8.7
    (184 ratings)
    8.1
    (232 ratings)
    Likelihood to Renew
    9.4
    (43 ratings)
    9.3
    (9 ratings)
    Usability
    7.0
    (35 ratings)
    8.9
    (64 ratings)
    Availability
    8.1
    (12 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (11 ratings)
    8.4
    (61 ratings)
    Support Rating
    3.6
    (41 ratings)
    9.0
    (8 ratings)
    In-Person Training
    1.1
    (5 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (10 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.3
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    Professional Services
    7.9
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)