Adobe Connect vs. RingCentral Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 7.6 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
RingCentral Meetings
Score 7.6 out of 10
N/A
RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.
$19.99
Per Month Per User
Pricing
Adobe ConnectRingCentral Meetings
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Meetings
$19.99
Per Month Per User
Offerings
Pricing Offerings
Adobe ConnectRingCentral Meetings
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe ConnectRingCentral Meetings
Features
Adobe ConnectRingCentral Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.9
Ratings
1% below category average
RingCentral Meetings
7.7
Ratings
3% below category average
High quality audio8.60 Ratings8.00 Ratings
High quality video7.10 Ratings8.00 Ratings
Low bandwidth requirements6.80 Ratings7.30 Ratings
Mobile support9.00 Ratings7.30 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.6
Ratings
4% below category average
RingCentral Meetings
7.0
Ratings
12% below category average
Desktop sharing7.90 Ratings7.30 Ratings
Whiteboards7.40 Ratings6.70 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
Ratings
5% below category average
RingCentral Meetings
7.5
Ratings
10% below category average
Calendar integration9.10 Ratings8.70 Ratings
Meeting initiation8.50 Ratings8.00 Ratings
Integrates with social media7.20 Ratings5.70 Ratings
Record meetings / events7.40 Ratings8.30 Ratings
Slideshows7.20 Ratings7.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
Ratings
5% above category average
RingCentral Meetings
7.5
Ratings
8% below category average
Live chat9.40 Ratings8.00 Ratings
Audience polling8.20 Ratings7.30 Ratings
Q&A8.20 Ratings7.30 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.8
Ratings
8% above category average
RingCentral Meetings
6.5
Ratings
22% below category average
User authentication7.90 Ratings7.30 Ratings
Participant roles & permissions9.20 Ratings5.50 Ratings
Confidential attendee list9.30 Ratings6.70 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Connect
-
Ratings
RingCentral Meetings
6.4
Ratings
21% below category average
Video conferencing00 Ratings6.50 Ratings
Audio conferencing00 Ratings6.50 Ratings
Video screen sharing00 Ratings5.00 Ratings
Instant messaging00 Ratings7.70 Ratings
User Ratings
Adobe ConnectRingCentral Meetings
Likelihood to Recommend
7.7
(0 ratings)
7.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
7.7
(0 ratings)
7.7
(0 ratings)
Availability
5.5
(0 ratings)
-
(0 ratings)
Support Rating
7.5
(0 ratings)
7.8
(0 ratings)
Online Training
7.5
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
-
(0 ratings)
Product Scalability
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe ConnectRingCentral Meetings
Likelihood to Recommend
Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
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I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
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Pros
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
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  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.
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Cons
  • No virtual background option
  • Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
  • No "call me" feature.
  • Very expensive!
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  • It's easy to end up accidentally trying to run multiple meetings under the same account, which can cause churn and confusion for participants
  • Interacting with people outside the organization is sometimes hard because RingCentral Meetings requires them to download and install software - there's no plugin-free way to get in to the conference (other than just dialing in via audio)
  • A lot of our end users are repeatedly confused with how to select phone vs computer audio, so we end up losing time at the start of a meeting dealing with echoes on the line
  • There's only two roles in a meeting - Host and Guest. When we have large meetings with remote team members, it'd be useful to be able to manage subgroups of participants - i.e. Team Members vs Executives, to be able to control who gets muted or who gets dropped at different times in the call.
  • From time to time we encounter notifications of instability of the underlying internet connection, but then RingCentral isn't able to tell us if the issue was on our local network, intermediary sources, or their main service.
  • Because RingCentral Meetings is just a white label of Zoom, RingCentral's support for the platform is more limited than for their other services.
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Likelihood to Renew
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
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Usability
I give this rating because the connectivity issue is way too big of an issue for me. The reception connectivity issue even though I'm hardwired to my internet is constantly dropping to the point where my trainer is constantly cutting out. And I know it's not an internet issue on my end because I have a very high amount of connectivity with my internet provider here in Ontario Canada. I have one of the highest download and upload packages that you can get with my service provider. And I'm able to surf the Internet and use all of the programs connected to our VPN without any issues whatsoever.
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Extremely intuitive and easy to use. Very minimal onboarding needed (ie training ) as most clients implement and use RingCentral Meetings in their environment within weeks of implementing it. This is the power of cloud computing where as applications are feature rich, flexible. Also, RingCentral can be branded with other technologies with their skins.
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Support Rating
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
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Online Training
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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No answers on this topic
Implementation Rating
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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No answers on this topic
Alternatives Considered
Adobe Connect has a feature for event management, which ensures even a bigger number of players can be involved in any meeting. There is a private chat option from Adobe Connect, which is instant, and effective. Adobe Connect has a mobile access option, with high compatibility, and other programs may lack the ability. Finally,. Adobe Connect supports surveys, and polls can easily be executed from the program
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We use RingCentral Meetings only because our consultants have standardized on it and it allows us to not have to manage temporary accounts for those consultants in our local meeting platform. It's not a bad platform, just not what our organization has standardized on. Our primary platform for meetings is Microsoft Teams, which integrates very well with our other business software.
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Return on Investment
  • Overall, the investment has been alright and has made sense. I'm not privy to all of the numbers, but it seems like the ROI has been fine. It's resolved most issues regarding virtual conferencing.
  • It does sound like Adobe is on the expensive end versus other competitor platforms, so smaller organizations may not be suited for this platform.
  • Some competitor platforms may offer more features and more robust experiences, with a more user-friendly user interface as well.
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  • Reduced time spent managing technical support issues (instead of customers describing problems, they can screen-share to help with the diagnosing process)
  • Whiteboarding has been exceptionally helpful to sketch new concepts and save them for future reference
  • Lack of capability to remote-control smart phones has limited it's screen sharing functionality for us, requiring the need for another software subscription to utilize that function.
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ScreenShots