Adobe Connect vs. Zoom Workplace

Adobe Connect

Zoom Workplace

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Connect	Score7.6 out of 10	N/A	Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.	$50 per host/per month
Zoom Workplace	Score8.4 out of 10	N/A	Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.	$15.99 per month per user

Pricing

Adobe Connect

Zoom Workplace

Meetings: $50
per host/per month
Webinars & Learning: $130
per host/per month
Small Meetings: Free
Forever free for up to 3 participants

Add-On Zoom Translated Captions: $5
per month per license
Add-On - Zoom Whiteboard: $24.90
per year
Pro: $149.90
per year per user
Business: $199.90
per year per user
Business Plus: $250.00
per year per user
Add-On - Conference Room Connector: $499
per year
Basic: Free
Enterprise: Custom
Add-On - Large Meetings: starting at $600
per year
Add-On - Cloud Storage: starting at $120
per year
Add-On Audio Conferencing: starting at $1200
per year
Add-On Zoom Phone Power Pack: Starting at $300
per year per user
Add-On - Zoom IQ for Sales: Contact Sales
Add-On - Quality of Service Subscription: Contact Sales

Pricing Offerings
Adobe Connect	Zoom Workplace
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

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Community Pulse
Key User Insights
	Adobe Connect	Zoom Workplace
Considered Both Products	Adobe Paul McMurray Ph.D. Founder & CEO in Professional Services at Chesapeake Leadership Alliance DBA Insight Management Consulting (Management Consulting, 1-10 employees) Chose Adobe Connect There is no doubt that Adobe Connect is far and above the best platform for training. Its complexity is overshadowed by the benefits it offers. Two examples are multiple chats and polls at the same time make the learning experience better for the learner. Incentivized Helpful? Verified User Chose Adobe Connect Adobe connect is cheaper than Zoom. There are so many features like multiple hosts and presenters who can collectively take over the meetings. You can also create polls or questionnaires in the form of quizzes. There is also a chat option. User engagement can easily be figured … Incentivized Helpful? Laura Gillenwater Sr. Learning & Development Consultant, E-Learning Specialist in Human Resources at Sun Life Financial (Financial Services, 10,001+ employees) Chose Adobe Connect Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D … Incentivized Helpful? Michelle Braun Senior Curriculum Manager in Human Resources at Dixon Hughes Goodman LLP (Accounting, 1001-5000 employees) Chose Adobe Connect We were on both GoTo platforms, when it was decided to move to Adobe Connect. Due to the audio access challenges and lackluster customer support, we decided to stay with GoTo webinar. Incentivized Helpful? Shannon Davis Web Content Specialist at Johns Hopkins Bloomberg School of Public Health - Center for Communication Programs (Higher Education, 201-500 employees) Chose Adobe Connect I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's … Incentivized Helpful? Sandi Ols Staff Executive at Aims Community College (Higher Education, 501-1000 employees) Chose Adobe Connect It has some better features and some not so good qualities that makes it not exactly the product of choice. Most of our meetings involve 5-15 participants, so it doesn't always work for our situation. Incentivized Helpful?	Zoom Carolyn Swora Workplace Culture Architect & Owner at Carolyn Swora (Management Consulting, 1-10 employees) Chose Zoom Workplace I only use this platform if the client forces me to. It has a complicated user interface. With Zoom I can facilitate easily and be the producer, switching people into rooms, monitoring chat, request emoticons. Not with Adobe Connect. It's not as simple and clear to use. … Incentivized Helpful? Verified User Chose Zoom Workplace While Zoom doesn't have all the webinar features of Adobe Connect, the reliability and stability of the system and the advanced features make it a very easy choice. Long-term it feels like it will a much easier to support system that users enjoy using and does not cause issues … Incentivized Helpful? Kunal Garg Customer Success Consultant in Professional Services at Strongpoint.io (Computer Software, 51-200 employees) Chose Zoom Workplace It is the best among GTM & Adobe Connect Incentivized Helpful? Verified User Chose Zoom Workplace Comparing with Adobe Connect, Zoom and Webex seem to be much more reliable. Performance of Zoom is also better than Adobe Connect. Incentivized Helpful? Verified User Chose Zoom Workplace Zoom is superior in cost, user-ability, connectivity, as well as audio and visual quality. Skype for Business is complete garbage and Adobe Connect is very rigid and convoluted to use. Incentivized Helpful? Rachel Hudish Instructional Designer at Independent contractor (Higher Education, 1-10 employees) Chose Zoom Workplace Zoom is very similar to Google Hangouts and is a little easy to access. Adobe Connect has more functions that are especially helpful in education and training. It blows Skype out of the water. Incentivized Helpful? Kraig DeMatteis Brightspace Implementation Project Manager; Instructional Designer for online programs in Information Technology at Fordham University, Office of Instructional Technology and Academic Computing (Higher Education, 1001-5000 employees) Chose Zoom Workplace Zoom is much easier to use than WebEx at the time. Skype is annoying and did not allow for group connections or recording. Adobe Connect uses Flash and requires more administrative oversight. Zoom just works! Incentivized Helpful? Verified User Chose Zoom Workplace I've have deep experience with Polycom and Cisco video conferencing products. I consider Zoom to be far superior. I also have deep experience with Adobe Connect. I consider Zoom to be far superior. I also have experience with Skype for Business. I consider Zoom to be far … Incentivized Helpful? Ken Yoshioka Mobile, Media and Training Specialist in Information Technology at University of San Francisco (E-Learning, 1001-5000 employees) Chose Zoom Workplace Zoom may not have as many tools as Adobe Connect, but to have a product like Zoom be simple to use with less complications of platform or browser compatibility, there was no question why we went to Zoom. Setting up a Zoom meeting is straightforward and the quality of the … Incentivized Helpful? Stefan Scherbik Associate, Video and Collaboration in Information Technology at BAYADA Home Health Care (Hospital & Health Care, 10,001+ employees) Chose Zoom Workplace Zoom is the perfect blend of ease of use, smart technology and performance, cost-effectiveness, and features. When we started with it two years ago, it was still something of a promising startup. They've gone from that to a Gartner-recognized industry leader in a very short … Incentivized Helpful? Muhammad Hossain Sales Manager in Information Technology at Chain One Ltd (Business Supplies & Equipment, 51-200 employees) Chose Zoom Workplace Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so … Incentivized Helpful? Kevin Medina Lead CBT Developer in Information Technology at Diamond Resorts (Hospitality, 5001-10,000 employees) Chose Zoom Workplace There is no comparison. Zoom excels at ease of use, engagement, connectivity and simplicity. We simply could not find or justify continuing working with other solutions as they are more expensive, offer less features and are sometimes restrictive at integrating additional … Incentivized Helpful? Jacqueline Benitez Education Specialist: Distance Learning at California Academy of Sciences (Museums and Institutions, 1001-5000 employees) Chose Zoom Workplace Zoom is a simple download that has yet to be blocked by any school district firewall. Incentivized Helpful? Kevin Pawsey Global CXO in Information Technology at Global Knowledge (Information Technology and Services, 1001-5000 employees) Chose Zoom Workplace Better price, better audio, and better integration. Incentivized Helpful? Verified User Chose Zoom Workplace Much more user friendly! Incentivized Helpful? Venugopal Karamsi VP - IS Operations in Information Technology at GalaxE Solutions Inc. (Information Technology and Services, 1001-5000 employees) Chose Zoom Workplace Cost, collaboration, ease of use and setup, and no specific skill is needed to administrate. Incentivized Helpful? Jacqueline Lechner VP of Broker Development at Berkshire Hathaway HomeServices Starck Real Estate (Real Estate, 501-1000 employees) Chose Zoom Workplace Zoom is easier for both the user & audience than other programs. Click and connect, simple. Incentivized Helpful? Robert Foreman Designated Broker in Sales at Home & Away Realty (Real Estate, 1-10 employees) Chose Zoom Workplace There are a lot of options, both paid and free. I prefer Zoom over others because the software is very intuitive. I rarely have teammates or clients complain about using the software. I like being able to record the sessions so I can refer back to them when working up proposals … Incentivized Helpful? Traci Bean Director at Total Education Solutions (Education Management, 501-1000 employees) Chose Zoom Workplace Zoom's screen sharing feature allowed us to shift gears on the fly without uploading documents ahead of time like on Blackboard. This saves our teachers and therapists tons of time! Incentivized Helpful? Jose A Garcia Sales Representative in Sales at GB Advisors, Inc. (Information Technology and Services, 11-50 employees) Chose Zoom Workplace Better audio and video quality. Tolerant to low bandwidth consumes fewer computer resources than other solutions. Computer audio connection is a better capability to connect on the go. iPhone and Android app local and cloud recording are the best you can do, you can use Skype, … Incentivized Helpful? Verified User Chose Zoom Workplace Zoom is much more streamlined. Easier to log in and doesn’t hog as much memory or bandwidth. Incentivized Helpful? Verified User Chose Zoom Workplace By far the greatest advantage using Zoom vs Adobe Connect has been the quality of the audio. We have experienced significant loss of audio quality in video conferencing through Adobe Connect. It has necessitated using the Video features of Adobe Connect and using dial-in audio … Incentivized Helpful? Randall Sansom Chief Academic Officer / Corporate Executive Chef in Corporate at Triumph Higher Education Group: Escoffier Online and August Escoffier School of Culinary Arts (Education Management, 51-200 employees) Chose Zoom Workplace We tested many of the competitors and found that Zoom had all the options we wanted, better video quality, great pricing and was extremely user friendly. Incentivized Helpful? Andrew Claes Director of Special Education at Delta-Schoolcraft Intermediate School Disttrict (Education Management, 51-200 employees) Chose Zoom Workplace Zoom is much more seamless, integrated and user friendly Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Adobe Connect

Zoom Workplace

Comparison of Performance & Compatibility of Online Events Software features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect 7.9 65 Ratings	Zoom Workplace 8.4 932 Ratings
High quality audio	8.664 Ratings	8.8926 Ratings
High quality video	7.164 Ratings	8.7924 Ratings
Low bandwidth requirements	6.855 Ratings	00 Ratings
Mobile support	9.042 Ratings	00 Ratings

Comparison of Screen Sharing features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect 7.6 64 Ratings	Zoom Workplace 8.6 931 Ratings
Desktop sharing	7.964 Ratings	9.1930 Ratings
Whiteboards	7.454 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect 7.9 65 Ratings	Zoom Workplace 8.6 936 Ratings
Calendar integration	9.141 Ratings	8.3850 Ratings
Meeting initiation	8.556 Ratings	9.5910 Ratings
Integrates with social media	7.228 Ratings	00 Ratings
Record meetings / events	7.460 Ratings	9.4885 Ratings
Slideshows	7.251 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect 8.6 64 Ratings	Zoom Workplace 8.2 807 Ratings
Live chat	9.462 Ratings	8.4789 Ratings
Audience polling	8.255 Ratings	00 Ratings
Q&A	8.252 Ratings	00 Ratings

Comparison of Online Events Security features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect 8.8 60 Ratings	Zoom Workplace 9.1 792 Ratings
User authentication	7.953 Ratings	9.1695 Ratings
Participant roles & permissions	9.260 Ratings	9.2759 Ratings
Confidential attendee list	9.348 Ratings	00 Ratings

Comparison of Cloud PBX features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect - Ratings	Zoom Workplace 8.7 179 Ratings
Hosted PBX	00 Ratings	8.082 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	8.9104 Ratings
Directory of employee names	00 Ratings	9.1165 Ratings

Comparison of Call Management features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect - Ratings	Zoom Workplace 8.8 199 Ratings
Answering rules	00 Ratings	8.4150 Ratings
Call recording	00 Ratings	9.1180 Ratings
Call park	00 Ratings	9.0114 Ratings
Call screening	00 Ratings	8.8125 Ratings
Message alerts	00 Ratings	9.1158 Ratings
Business SMS/External Messaging	00 Ratings	9.0104 Ratings
Voicemail Transcription	00 Ratings	8.3146 Ratings

Comparison of Mobile apps features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect - Ratings	Zoom Workplace 9.2 223 Ratings
Mobile app for iOS	00 Ratings	9.3198 Ratings
Mobile app for Android	00 Ratings	9.2138 Ratings

Comparison of Unified Communications Platform and Collaboration features of Adobe Connect and Zoom Workplace
Feature	Adobe Connect - Ratings	Zoom Workplace 9.0 186 Ratings
Centralized communications management	00 Ratings	8.8148 Ratings
Team messaging	00 Ratings	9.2156 Ratings
Team document sharing	00 Ratings	9.2136 Ratings
Call and meeting analytics	00 Ratings	8.9154 Ratings

User Ratings
	Adobe Connect	Zoom Workplace
Likelihood to Recommend	7.7 (92 ratings)	9.0 (984 ratings)
Likelihood to Renew	10.0 (27 ratings)	4.6 (21 ratings)
Usability	7.7 (36 ratings)	6.0 (41 ratings)
Availability	5.5 (1 ratings)	9.1 (2 ratings)
Performance	- (0 ratings)	9.1 (2 ratings)
Support Rating	7.5 (31 ratings)	1.6 (42 ratings)
In-Person Training	- (0 ratings)	9.1 (1 ratings)
Online Training	7.5 (2 ratings)	- (0 ratings)
Implementation Rating	7.9 (4 ratings)	2.3 (9 ratings)
Configurability	- (0 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	- (0 ratings)	8.0 (13 ratings)
Ease of integration	- (0 ratings)	7.3 (2 ratings)
Product Scalability	5.0 (1 ratings)	9.1 (2 ratings)
Professional Services	- (0 ratings)	9.2 (8 ratings)
Vendor post-sale	- (0 ratings)	9.1 (2 ratings)
Vendor pre-sale	- (0 ratings)	7.3 (2 ratings)

Adobe Connect vs. Zoom Workplace

Adobe Connect

Zoom Workplace

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