Adobe Customer Journey Analytics vs. Piano Analytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Adobe Customer Journey Analytics | Score8.1 out of 10 | N/A | Adobe's Customer Journey Analytics is a service built on Adobe Experience Platform that lets the user join all data from every channel into a single interface for real-time, omnichannel analysis and visualization, allowing users to make better decisions with a holistic view of the business and the context behind every customer action. | N/A |
 Piano Analytics | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
| Adobe Customer Journey Analytics | Piano Analytics | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | $430 per server calls consumption | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Adobe Customer Journey Analytics | Piano Analytics | |
|---|---|---|
| Likelihood to Recommend | 8.3 | 8.0 |
| Likelihood to Renew | 10.0 | 8.0 |
| Usability | 8.0 | 8.3 |
| Availability | 10.0 | 9.5 |
| Performance | 8.2 | 9.0 |
| Support Rating | 8.0 | 9.0 |
| In-Person Training | 6.0 | 5.0 |
| Online Training | 6.0 | - |
| Implementation Rating | 9.0 | 8.0 |
| Configurability | 9.0 | 9.0 |
| Ease of integration | 8.0 | - |
| Product Scalability | 9.0 | 8.0 |
| Professional Services | 9.0 | - |
| Vendor post-sale | 9.0 | 6.0 |
| Vendor pre-sale | 9.0 | 8.0 |