Adobe Social vs. Sprinklr Social

Adobe Social

58 Reviews and Ratings

Sprinklr Social

168 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Social	Score8 out of 10	N/A	Adobe Social, incorporates technology from Context Optional and Efficient Frontier. Adobe acquired Facebook advertising-management platform Efficient Frontier in November. Six months earlier, Efficient Frontier had acquired Facebook page-management platform Context Optional. Adobe Social is an enterprise social platform competing with Buddy Media and Involver, enabling things like automated content marketing and social sweepstakes and competitions. Customers tend to be medium to large…	N/A
Sprinklr Social	Score9.2 out of 10	N/A	Sprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…	$359 per month per seat

Pricing

Adobe Social

Sprinklr Social

No answers on this topic

Self-Serve SMM and Customer Service Solution: $359
per month per seat
Enterprise Custom Social Media Management Solution: Contact Sales

Pricing Offerings
Adobe Social	Sprinklr Social
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

—

Discount available for annual pricing.

Community Pulse
Key User Insights
	Adobe Social	Sprinklr Social
Considered Both Products	Adobe Verified User Chose Adobe Social I personally did not ever recommend the selection of Adobe Social as I did not feel it was suitable for our needs. Having now reviewed the products I've listed here, we have decided to switch over to Hootsuite Enterprise as that appears (on the surface) to be the best fit for us. Incentivized Helpful?	Sprinklr Verified User Chose Sprinklr Social As I mentioned earlier, I enjoyed SproutSocial best, however, you are forced to use the publishing module if you want the paid module. I don't think the modern engagement module is bad, but it is not user-friendly and makes it difficult to engage with users. Plus, you can't … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Adobe Social

Sprinklr Social

Comparison of Listening/monitoring features of Adobe Social and Sprinklr Social
Feature	Adobe Social 7.4 9 Ratings	Sprinklr Social 9.5 52 Ratings
Boolean keyword searches	7.58 Ratings	10.045 Ratings
Filtering out noise/spam	7.57 Ratings	8.048 Ratings
Sentiment analysis	7.58 Ratings	10.049 Ratings
Broad channel coverage	7.09 Ratings	10.048 Ratings

Comparison of Publishing features of Adobe Social and Sprinklr Social
Feature	Adobe Social 7.4 9 Ratings	Sprinklr Social 10.0 52 Ratings
Content planning and scheduling	7.09 Ratings	10.049 Ratings
Audience targeting	7.58 Ratings	10.044 Ratings
Content optimization	7.59 Ratings	10.042 Ratings
Workflow management	7.59 Ratings	10.046 Ratings

Comparison of Engagement features of Adobe Social and Sprinklr Social
Feature	Adobe Social 7.7 8 Ratings	Sprinklr Social 9.7 51 Ratings
Automated routing and prioritization	7.58 Ratings	9.044 Ratings
Customer interaction histories	8.08 Ratings	10.050 Ratings
Bulk actions	7.58 Ratings	10.047 Ratings

Comparison of Marketing features of Adobe Social and Sprinklr Social
Feature	Adobe Social 8.0 8 Ratings	Sprinklr Social 10.0 44 Ratings
Lead generation	8.07 Ratings	10.031 Ratings
Content marketing	8.08 Ratings	10.037 Ratings
Paid media management	8.07 Ratings	10.032 Ratings
Campaigns and promotions	8.08 Ratings	10.038 Ratings

Comparison of Channel coverage/integration features of Adobe Social and Sprinklr Social
Feature	Adobe Social 7.9 9 Ratings	Sprinklr Social 10.0 55 Ratings
Twitter	8.08 Ratings	10.053 Ratings
Facebook	8.09 Ratings	10.053 Ratings
LinkedIn	7.57 Ratings	10.040 Ratings
Google+	7.09 Ratings	10.027 Ratings
Instagram	8.57 Ratings	10.052 Ratings
Pinterest	8.04 Ratings	10.028 Ratings
YouTube	8.07 Ratings	10.038 Ratings

Comparison of Reporting/analytics features of Adobe Social and Sprinklr Social
Feature	Adobe Social 7.8 9 Ratings	Sprinklr Social 10.0 54 Ratings
Campaign success analytics	8.09 Ratings	10.050 Ratings
Real-time tracking	7.58 Ratings	10.053 Ratings
Competitor analysis	8.08 Ratings	10.036 Ratings

Comparison of Account management features of Adobe Social and Sprinklr Social
Feature	Adobe Social 7.3 8 Ratings	Sprinklr Social 9.5 52 Ratings
Role-based user permissions & privileges	7.58 Ratings	10.051 Ratings
Mobile access	7.07 Ratings	9.045 Ratings

User Ratings
	Adobe Social	Sprinklr Social
Likelihood to Recommend	7.5 (16 ratings)	10.0 (80 ratings)
Likelihood to Renew	5.4 (11 ratings)	7.0 (29 ratings)
Usability	8.5 (4 ratings)	10.0 (8 ratings)
Availability	7.0 (1 ratings)	9.1 (5 ratings)
Performance	5.0 (1 ratings)	8.2 (4 ratings)
Support Rating	8.0 (3 ratings)	10.0 (34 ratings)
In-Person Training	- (0 ratings)	7.0 (2 ratings)
Online Training	6.0 (1 ratings)	8.4 (3 ratings)
Implementation Rating	5.0 (1 ratings)	9.0 (5 ratings)
Product Scalability	- (0 ratings)	8.2 (1 ratings)