ADP Vantage combined HR, payroll, benefits, talent management and time & attendance. It is a legacy product.
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Paycom
Score 7.5 out of 10
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Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.
I think that ADP Vantage HCM is better than Workforce Now. It is easier to use and has better capabilities. I didn't encounter as many glitches in Enterprise, though. I think ADP Vantage HCM has some issues where it doesn't work properly, and you need to use a different browser …
Working in human resources and payroll for many years, I have used Ultipro, Paylocity, company created payroll systems, as well as several version of ADP. Although ADP Vantage is, in some ways an improvement in older versions of ADP, it is an absolute step backwards from ADP …
I inherited this system when I came on board. Most recently I had been using ADP Enterprise, along with eTime and Virtual Edge. I have also used home-grown systems. I know there are some limitations between Vantage vs Enterprise, but I really haven't noticed them working in …
I have been working in HR and payroll for many years; when I first started, we were using PC/PW with a separate system for our Human Resources needs. The ability and ease of use of having information from both departments is invaluable. The ease of use of ADP Vantage HCM is …
PeopleSoft isn't a user-friendly platform. It was difficult to learn and had issues continuously. We previously used that platform before our company was sold and we turned into a stand alone company. We looked at several systems but none compared to ADP Vantage HCM for the …
We actually use both. ADP is easier to program in terms of entitlements. Vantage is also user friendly, it has intuitive uses. Ceridian T&A is great for retailers, robust but with a higher learning curve. It does require training, Ceridian's support is very different than ADP. …
ADP Vantage was chosen because ADP is best in class for payroll service. They excel in garnishments; they excel in taxes; they excel in payroll delivery; they excel in customer service; they excel in actual payments; Vantage was their latest and greatest payroll processing …
About equal in terms of user adoption and look and feel. Advanced Technology and HTML 5 platforms for Mobile work. The customer support and the Customer community (Bridge) is not great. There are no location user groups for customers to get together and collaborate aside …
Having timecards, benefits, and payroll all in one program is a big plus! The system we converted from was very archaic and we needed a system to be able to handle 30 payrolls with the possible of adding additional companies over the new few years. Also, to have a company …
We have been using ADP Vantage for 6+ years so it would not be fair to compare it to products we used 6+ years ago as those are now outdated. Although I can compare the relationship. I like being an ADP client because of the reputation of ADP and the way it takes care of its …
Paycor was our previous provider, and we had an incredible amount of issues. There was so much manual work to keep information correct, and the flow of information was tedious. Paycom had all of the features we were looking for.
Paycom has a much wider range of functionality and the site is user friendly. The app is also better organized and easier to use with the self service portal and manager access in one place. The reviews and goal tracking is much more efficient than the other competitors I’ve …
Over all it came down to functionality and price. ADP didn't come well reviewed by other [...]'s and Paylocity didn't seem as intuitive as Paycom. Our Paycom rep also took a lot of time with us, explaining things and showing us how the system would help us. We felt like she …
In my opinion, Paycom is leaps and bounds ahead of Paylocity. Paycom is a much more sophisticated piece of software that has made the entire employee experience so much more palatable.
ADP Workflow, Paylocity, BambooHR, Worklio - Paycom has a superior feature set and reporting tools. Rippling, Gusto, PlanSource - Paycom is less preferred due to its overly complex feature set.
Paycom works well with our employee population and size. They are customizable and able to fit our unique needs. Benefit administration and open enrollment can be done in a breeze. Paycom has lived up to their sales and marketing promises.
Paycom was able to provide better customer service support as well as the data being a single database of information allowed for greater flexibility in report writing function. Additionally, being able to have different modalities of recording time worked, via the computer, …
We had a lot of technical issues with Paycor due to the fact that they purchased separate software platforms and cobbled them into one system that did not flow as seamlessly as we would have liked. Our staff were constantly complaining that the app would glitch or that punches …
Paycom stacks up well overall against other providers in the same realm. There are areas of improvement that other companies are handling better, but overall, they are very similar. Paycom could improve on two major components: intersystem communication and ATS. Betti, however, …
Much more user friendly. Easier and more responsive web time clock. If I had a problem with Paychex I waited days for a response and was rerouted through 6 different departments, now with Paycom I wait minutes for a helpful answer to my questions.
All of the HCMs are pretty much the same, they all just have different modes of applications. The only negative about Paycom is their reporting structures (somewhat) but that is based upon how your organization sets things up. It was already set up when I arrived. I would also …
I honestly believe I chose Paycom because of the relationship I had with our sales rep. I felt comfortable discussing issues with him and I trusted that he was going to be a man of his word. Blain was wonderful to work with and if I had any issues, I called him and he took …
Paycom is very user-friendly. Managers can review and approve employee timecards easily. The entire HRIS system allows information to flow together seamlessly. Your general ledger is tailored to your payroll and reporting needs. You no longer need multiple systems, you can do …
The customer service for starters. I used ADP for years and the customer service was awful. Their software is not user friendly either. When they upgrade something, they do not train you. The last straw I had with ADP was when they made complete chaos out of our open enrollment …
[ADP Vantage HCM is] great for big organizations with complex processes and who need all the features/functionalities provided by the platform. May not be very suitable for smaller companies who aren't as elaborate in terms of their HR processes and the enterprise licensing costs can be slightly prohibitive. Great for companies looking for plug-and-play solutions which need minimal/no customization off the shelf.
It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
EPIP batch uploads are customizable. Each payroll processor was given their own upload template so they could input all of their changes on it, and then upload at payroll processing time.
We had multiple pay groups. ADP Vantage makes the ability to submit and close multiple pay groups individually very easy. This was a big pain point for us and we were able to speed our timing up by opening and closing our pay groups individually.
Report writing in ADP Vantage is a breeze. It has the ability to drag fields into the report writer, so you don't have to remember the exact fields you need. You can literally go to the screen you want to report off of, and drag the field into your report.
I think that it's just really user friendly on both sides, the employer and the employee side. I think from the employer side, once you get a niche of it and how it works, it's really easy to troubleshoot on your own. At least from my experience, you rarely have to call your contact because it's just so easy to try to figure out on your own. And on the employee side, I feel like the fact that we get to see what employees see, but before we put anything out really helps us help them if they are running into any issues. But typically when we do send something out, we just did our performance reviews, no issues whatsoever. It kind of takes you step by step. I feel like it just does a really good job of seamlessly taking people step by step in every process throughout whatever they're doing in Paycom.
[The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
[The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.
We wish that Paycom would offer more hands-on help. A lot of our specialist is great in helping us to resolve whatever issues that we have. However, it's just a list of steps to get there. It's not necessarily like, "hey, here you go, here's the resolution to your problem." So if we don't already understand how to do something, providing steps doesn't necessarily clear that understanding up or provide any clarification.
Additionally, I find that for our organization in particular, we have specific niches within it that Paycom doesn't really address or has any solution on how to address it. It just remains unresolved to this day and we continue to have errors in that area.
Because we have only been using the system for 5 years, we will continue using this service until our business outgrows the support we need or is unable to meet our needs. we need a system that will integrate with our carriers and well as our general ledger system. We are currently looking for another GL system to fit our needs that will need to integrate with ADPVantage
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
It's a great product and the enhancements make it better all the time. I feel there are some areas that are severly lacking attention, such as Garnishments. This area of the product is not user friendly at all and ADP has not made an enhancement here since we went live 2012.
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
The software just works. I can count on one hand the number of actual outages I have experienced in the last 10 years. We have had slowdowns, where response/processing time was slow, but those too are few and far between. The redundancies and backups they have in place at ADP mean my resources are available all the time. The only reason I say 9 of 10 is because there are times when an update or patch will cause an issue in another part of the system that usually isn't discovered prior to the patch/update's implementation. These have happened several times. The plus side is that these are almost always resolved immediately.
Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch
I think it's important for other companies to do their research and to make sure to not be oversold like we were. We needed to have an implementation expert with the sales person who could have explained some of what we wanted was not doable without costing extra. It's for this reason that I'm giving ADP Vantage HCM this rating. Everything is a project and comes with an additional cost.
Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented.
I personally did not receive in-person training. I do know that person to person interaction is more efficient versus self taught and online training. The instructor can work at your pace, and you will be able to ask more questions to better understand the system and how it works. I also prefer in person training overall.
super easy to follow along. I loved that I was able to move along with the instructions without feeling overwhelmed and lost. Being able to go back as many times as I needed really helped when I was helping my co-workers stay on task with the training.I love that ADP
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
It was a great implementation, ADP went above and beyond to ensure it was successful. ADP hosted modeling sessions that included the subject matter experts from all areas. It was helpful that the implementation was all inclusive as we received indepth detail of how each area affects another.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
I inherited this system when I came on board. Most recently I had been using ADP Enterprise, along with eTime and Virtual Edge. I have also used home-grown systems. I know there are some limitations between Vantage vs Enterprise, but I really haven't noticed them working in Vantage. It gives me a very similar experience to what I was used to, so it was simple for me to adapt. I am always aware of other systems that are being developed, but I am pleased with what I have right now with Vantage.
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.
Positive - saving the admins time by allowing EE's to access their own information.
Positive - Managers being able to use Vantage easily to manage their employees.
Negative - would probably be when the system gives you errors randomly that are not true errors. Once you refresh the page or log out and back in then the error does not come up. Not sure if this has to do with connection as well.
I would think the most time would come from applicant tracking and I don't think that's a Paycom issue necessarily. I think it was a training issue during implementation. I would say that that has improved now that we had onsite training. But initially the applicant tracking piece can be difficult when you're used to just using an ATS. That's specifically for talent acquisition because there's a lot of nuances that goes into the system that Paycom bills.
