The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.
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Deputy
Score 7.1 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Pricing
ADP WorkForce Suite
Deputy
Editions & Modules
No answers on this topic
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
Offerings
Pricing Offerings
ADP WorkForce Suite
Deputy
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
ADP WorkForce Suite
Deputy
Considered Both Products
ADP WorkForce Suite
Verified User
Anonymous
Chose ADP WorkForce Suite
WorkForce Suite was an improvement to ADP Vantage's timekeeping offering, but ultimately didn't meet the mark when it came to what our company needed. It was not able to keep up with the complexities of an environment where employees work multiple shifts per week and/or day, at …
Deputy was a LOT easier to use, and I personally liked it more. It did not make approving payroll at the end of the week as easy as WorkForce, and Deputy did not show any PTO balances. Deputy seemed like a simpler, less in-depth version of WorkForce. Personally, I would prefer …
We looked at about 6 solutions and narrowed the field down to 3 which included Empcenter, Kronos and I believe worqplace. The real two were Empcenter and Kronos as it really had the flexibility we needed for all our different scenarios. We liked them both and the cost was going …
Auxiliaries and Activities Business Center Payroll Coordinator
Chose ADP WorkForce Suite
I did not make the decision to select EmpCenter and only know our university also considered Kronos although I assume there were other products considered. My use of Kronos was only at an employee level and I am not sure how it all stacks up for sure. What I do think is that …
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot …
Verified User
Anonymous
Chose ADP WorkForce Suite
For previous employers I have used Kronos and Payrollmation. I think EmpCenter is in the middle of those two. It is easier to use but does not seem to have all the bells and whistles such as Kronos.
Deputy
Verified User
Anonymous
Chose Deputy
Deputy surpasses expectations with its intuitive simplicity and outstanding value. It eliminates guesswork from the equation while delivering exceptional cost-effectiveness.
Deputy is less clunky than Clockify and offers more advanced integration options. I also can't stress enough how nice it is to have something just mounted to the wall running Deputy that can be on 24/7 and after five years not have some sort of breakdown.
Feature and functionality wise they are very similar. I liked the UI for both platforms. The main reason we ended up choosing Deputy is because of their good pricing, Deputy was significantly less costly, thus we are getting more value. The other reason was that I liked the …
7Shifts was not able to provide the integration we needed for our payroll system and no support to integrate with our HR system. It also did not have the ability to create custom reports or create reports in a format that we could use for payroll. The user interface was a bit …
Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking …
I tested HomeBase and Deputy at the same time. I gave up testing HomeBase when I found Deputy immediately more user-friendly and, as I thought, more ingeniously designed. However, I did not do in-depth testing of HomeBase. I simply jumped to Deputy when I realized it would do …
I previously used ADP Workforce at another firm. When using ADP back then, there was not an app, although there may be one now. I like that Deputy offers an app and I like how user-friendly and easy it is to use. At a previous firm we also used ADP to house a lot of HR …
Kronos was not user-friendly. It was very limited on what could be done and my staff struggled to use it as well. Deputy is updated and continues to update. One of the biggest differences is my staff being able to swap shifts with other staff members. This gives so much more …
Unlike Clockify, Deputy offers an all one program from rostering and approving timesheets to payroll and HR admin. It has really helped our company keep everything in the one place and save on costs having multiple programs and software. Our staff is much happier using Deputy …
At the time I tried it (a couple of years ago, think it might have been called T-Sheets?) it really was not something we could use for running a business where the field employees didn't work fixed shifts. It would have been more work than staying with the manual timesheets.
We only had When I Work for employees to enter their hours. The functions of Deputy is way better and all employees think that it is much easier to use. It is now a year since we changed to Deputy, so I don't know if the other app has improved, but at the time Deputy was …
We did a trial of When I Work prior to implementing Deputy. Although it has been a few years, it didn't seem to have the same features and functionality as Deputy, although our pricing was less with When I Work if I recall. It may have changed since then so they are probably …
I haven't used any other product except manual word documents. Obviously using Deputy has had a huge impact on the efficiency of my administrative tasks such as timesheets rosters and payroll.
As already mentioned, it was the charging by shift scheduled and the ability to choose which employees I want working that drew me to Deputy. I had looked at Deputy several years ago, but until they implemented the "Pay by Shift Scheduled" feature, it was going to be too …
Deputy is scheduling-based. If you are looking for a HIRIS system to have everything under one umbrella it is difficult as most platforms are not geared towards scheduling and are as basic as an excel sheet. If looking for an all-in-one system make sure to see if Deputy can …
I do not remember the other tools I looked at when choosing Deputy. But I do know that it offered the most features for the most reasonable cost. And it helped to eliminate the headaches I was having with the use of paper schedules. I had too many instances of “I didn’t realize …
Functionality is lacking for anything beyond basic clock in/clock out features. Job costing, scheduling, etc. is clunky and requires high level configuration, and still does not always work as intended. The number of steps required to get data from one location to another is over complicated - should be more streamlined and simple
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
EmpCenter's report features need improvement. While it is nice that the user has several options for the format to receive the report in and with a recent update reports can be scheduled to run and be printed or emailed to the user or someone else of their choosing on a regular basis, daily, weekly, monthly. The reports never seem to have all of the information you need on one report and need a lot of manipulating to get the results you actually need. For example we have reports with employees names that show total hours worked, but don't include rates of pay or the job title. When employees have more than one job or rate for the work they are preforming you don't get that breakdown of information with their total hours worked. Another report includes three ways of reporting the same total hours but don't all round the same so, for example the total clocked hours may show 34.3 hours and the work study hours on the same report that should match round to 34.2. We have asked for certain data to be added to certain reports such as a supervisor name and it seems to be such a task for that to be provided and a high cost we are not getting these request met.
Management of time sheets when a supervisor has many employees is difficult. EmpCenter only allows for one manager to be named for each employee. In most settings this may make sense but in our environment in particular with student employees we often have more than one person who oversee different aspects of that employees work and both need access to their records. In our Housing and Dining department we have three managers who are together overseeing several hundred student employees. One manager may be primarily responsible for the employees pay rates and evaluations while another scheduling and they may not all be working at the same time. Because only one of them can have access to an employee’s time sheet if that person is not in and an employee needs assistance with something in EmpCenter the other managers can't help them. Also the display only shows up to 500 employees or assignments. We have some units who have up to eight different assignments for one employee. These areas will have several employees each with several different assignments which means several individual time sheets. This all will result in more than 500 and the supervisor has to use a search feature to get to the employees who do not display in their more user friendly list. Also this many assignments results in many time sheets and the clock times report separately for each and do not combine into one larger complete time sheet so each must be managed separately. It would be nice if there was a view that combined all hours into one time sheet view. Finally on this note when a supervisor is approving time they can only approve one time sheet per employee at a time so they have to do mass amounts of approvals and ultimately simply don't approve time sheets when they are dealing with so many.
Probably our largest problem is that when we do have programming that is not working properly or aspects of the system that we would like improved it is difficult to get those corrections made and made in a timely manner. I do not work directly with the company, but it has taken a few payroll cycles to get programming fixed for some things causing a lot of manual work in my area to pay employees correctly. If anyone is looking at purchasing this product I advise that they be very clear and detailed upfront with what they are getting and what is included in the cost they are being quoted. Because this is a customizable program you buy an off the shelf basic and the company works with you to price what programming will be done from there. Things we thought were covered we are finding are not and it is very costly to add other programming to our contract. I often feel it is not a high priority for them to resolve problems we are experiencing however it is very important for us and the work we are trying to do.
We also have problems with access to the system in different ways and needing more roles. EmpCenter has a role for a user who only has access to certain activity such as reporting their time and requesting time off, a role as a manager who can approve time off and time sheets and see their employees records, and a super user role who has more administrative access to override things and handle some of the errors and issue we may experience. in my role I am an administrator for several different areas of the campus and need to access the system at a higher level to assist employees and managers but can only have the manager role but with wider access granted. So by this I mean that I see the features a manager sees but am seen as a manager of all employees in several areas on campus where the other manager role is restricted to just that managers employees alone. In this sense I suppose this is a fourth role the system allows, but I can't do any more actions than a manager can i can just see more people. The super user role is not granted because it is at such a higher level that they can actually effect programming and this role is highly restricted so that users don't inadvertently corrupt the program. I feel there needs to be one more layer in between the super user level and the manager level. I would like to be able to delete time when employees have clocked in by mistake and simply want that removed or when there are more minor problems with a record that I can't correct. Also when a manager is out and has not delegated their employees to someone else to manage I would like to be able to make that delegation so that someone in the unit can review, correct and approve time in place of that supervisor who is gone.
Overall we have had many problems with things not working right and trying to get the system to calculate properly, finding ways to get information we need from it, and managing and using it. I am sure these are general growing pains anyone would have when transitioning an entire university to a new electronic system, but it has been a difficult first year. If you are thinking of implementing this program have a good communication plan, someone who is the lead and will get things taken care of when they need to be, and clear roles and responsibilities lined out so that everyone knows who does what and who to go to when there is a problem.
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
The fact that my older staff, that do not know how to use a computer, can accurately clock in and out, request time off, and view their schedules, shows how easy Deputy is to use. The app you can download on your phone, it makes these actions, even more, user-friendly.
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
I was told that deputy and Xero would interact and that I could do automated payslips and that’s true but they don’t [separate weekdays] and weekends which attract different pay grades. When trying to troubleshoot there has never been a solution.
I did not make the decision to select EmpCenter and only know our university also considered Kronos although I assume there were other products considered. My use of Kronos was only at an employee level and I am not sure how it all stacks up for sure. What I do think is that EmpCenter is more customizable than other products and was seen to be able to adapt to fit all of our needs so it was a system that could be used by everyone. I think it is good we have one time keeping system and don't have some employees using paper or a different system because the one could not meet our needs, but as I said this also makes it more difficult to network with other users and to get improvements made quickly.
Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking failed to include these essential features. Furthermore, Deputy archives employee scheduling data and timesheets indefinitely even after the employee leaves, so that you have a record as required by law. We highly recommend Deputy.
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
Hundreds of man-hours saved monthly that previously was spent on recording hours work.
Holiday management is very clear and support fair treatment of staff.
The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
