TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AdRoll

    Score3.7 out of 10
    N/AAdRoll provides a platform, performance, and services to meet companys' marketing goals while streamlining marketing operation. Solutions technologies for brand awareness, retargeting, and abandoned cart recovery. And the AdRoll Cross-Channel Performance Dashboard displays campaigns holistically so users can analyze performance, run reports, gather insights.

    $40

    per month

    Google Ads

    Score8.3 out of 10
    N/AGoogle Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear in search listings, and on partner websites. Google Ads uses cost-per-click (CPC) bidding.

    $500

    in Ads credit in the first 60 days

    Pricing
    AdRollGoogle Ads
    Editions & Modules
    Essentials
    $12
    per month
    Growth
    $25
    per month
    Starter
    Free
    Offer A
    $500
    in Ads credit in the first 60 days
    Offer B
    $1500
    in Ads credit in the first 60 days
    Offer C
    $3000
    in Ads credit in the first 60 days
    Offerings
    Pricing Offerings
    AdRollGoogle Ads
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AdRollGoogle Ads
    Considered Both Products
    NextRoll
    Chose AdRoll
    AdRoll allows you to target a broader set of websites than Google Ads does.
    Incentivized
    Chose AdRoll
    Google Ads is a powerhouse, but AdRoll provides its own niche ability to target specific people.
    Incentivized
    Chose AdRoll
    AdRoll is easier to navigate and get your ads up and running smoothly. It's nice to be able to upload your own design and see how it will look in real-time. Changing budgets, ad groups, etc. is quick and easy!
    Incentivized
    Chose AdRoll
    AdRoll has been used by a few of our clients for a long time now, but I'm not sure it has ever proven as valuable as the other advertising platforms. We have continued to use it because it is inexpensive (and because it says it drives a lot of revenue), but it is a minimal …
    Incentivized
    Chose AdRoll
    AdRoll offers an easy campaign management system and with the ability to segment via website pages and audience targeting, AdRoll is superb for retargeting. Conversions can be set up in numerous ways and offer solid tracking/accountability. You also do not need to worry about …
    Incentivized
    Chose AdRoll
    Cheaper and easier to use!
    Incentivized
    Chose AdRoll
    Adroll ends up being more costlier than alternatives offered from companies such as Google or Microsoft as you ultimately have a higher level of control on the budget, the platforms that your display banners are showing up on as well as the demographics. I would not choose …
    Incentivized
    Chose AdRoll
    AdRoll has an easier to use and more intuitive dashboard than other companies that we have used. The customer service team has been top notch, always available to hop on a call or online chat. Email requests are also responded to in a very quick manner. The downside is that the …
    Incentivized
    Chose AdRoll
    • I don't really know of any direct competitors.
    • I'm sure you can do a lot of what AdRoll does using Facebook and/or Twitter and/or AdWords retargeting features but using AdRoll was way easier.
    • I'm sure there are also added benefits fo using AdRoll vs. retargeting options available …
    Incentivized
    Chose AdRoll
    While I haven't used some of the other similar competitors such as Criteo or AdTheorent, many of our clients have before switching over. Being able to go into the accounts and look at the data, the results we've witnessed have been subpar. One platform our agency has had …
    Incentivized
    Chose AdRoll
    The worst we've tried. We switched back to AdWords after our negative experience with AdRoll and have been very happy since.
    Incentivized
    Chose AdRoll
    Stronger account team. Better dashboards and self-serve features.
    Incentivized
    Chose AdRoll
    I think they [AdRoll] are better
    Incentivized
    Google
    Chose Google Ads
    Google is the most comprehensive search ad network of the ones I work with. They do well top of funnel too, mostly due to YouTube ads, but Facebook ads is great for that if you have good creative. AdRoll also has a good display ad network, but I've struggled to determine their …
    Incentivized
    Chose Google Ads
    AdRoll is better for display advertising but for search advertising, this is better.
    Incentivized
    Chose Google Ads
    Google Ads is pretty strong when it comes to search and shopping campaigns. It's a great tool to target people who are ready to buy and actively looking for products we have to offer. On the other hand, Facebook has been a great tool for raising awareness, brand uplift, and …
    Incentivized
    Chose Google Ads
    I strongly prefer Google Ads because it gives more insight and has better inventory.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    TrustRadius Insights
    AdRollGoogle Ads
    Highlights

    TrustRadius
    Research Team Insight
    Published

    AdRoll and Google Ads are both online advertising platforms. Google Ads allows users to implement paid ads across Google products and services, from search results to shopping to YouTube. AdRoll helps people implement paid ads across a variety of platforms and media, and is specifically known for its remarketing functionality. Google Ads is popular with large businesses that want to appeal to a nationwide audience, while AdRoll can help small businesses target specific audiences. 

    Features

    Though AdRoll and Google Ads both offer users a way to advertise their business, products, or services online, they each have diverse features that may appeal to different types of users. 

    Google Ads excels at its primary purpose: allowing users to advertise on Google properties. Its robust features enable businesses to run ads in Google search results, on Google Maps, Google Shopping, Gmail, YouTube, and more. With Google Ads, users can create simple advertisements and modify them for use on each different Google property, then track those ads with detailed statistics. Ad spend is the only cost with Google Ads, and users can set a monthly budget cap so that they’ll never pay more than they’re expecting. When budget caps are set, Google Ads will estimate the results that are possible within that budget.

    AdRoll’s standout features are in remarketing. Users like that they can implement ads that will market specifically to potential customers who visited their website without completing a purchase or other task. The AdRoll interface allows users to create and serve ads on a variety of platforms, tailoring each ad to specific user demographics, or in the case of remarketing, to what the user was doing on the website before they left. AdRoll also includes features like email marketing and product recommendations. Support is included at every pricing tier.

    Limitations

    Google Ads is popular with large companies selling products or services to a large audience. However, it can be difficult to use for small businesses or confusing for those without online advertising experience. New users report having a hard time navigating the interface to target ads to their specific demographic or location. As is the case with some large technology providers, support can range from spotty to nonexistent.

    While AdRoll includes support at every pricing tier, users note that support is occasionally delayed, or that account representatives or engineers are unable to fix problems. Lack of consistent pricing can also be an issue, as ad spend is not included in pricing tiers and may fluctuate. Additionally, businesses with websites that do not involve specific trackable user actions may not find many of AdRoll’s features useful.

    Pricing

    Google Ads runs on a pay per click model, so businesses only pay when a potential customer clicks on the ad to call the business or visit the website. The per-click cost is set by Google, but advanced or high-volume users can look into advertising auction bidding strategies to maximize their budget. 

    AdRoll is priced by tier and has three pricing plans. Their free tier is ideal for users looking for the basics and includes many of their ad, email, product recommendations, and measurement and attribution features. AdRoll’s Essentials plan costs $9 per month and gives users access to more advanced features. These include the ability to remove AdRoll branding and set up custom audience segmentation. Users on the Pro plan, which starts at $19 per month, gain access to the reporting data API and performance benchmarks. The Pro plan also includes up to 20,000 email sends per month. As mentioned above, the actual ad spend is not included in the monthly price.

    Features
    AdRollGoogle Ads
    Ad Network Integration
    Comparison of Ad Network Integration features of AdRoll and Google Ads
    Feature
    AdRoll
    6.8
    21 Ratings
    Google Ads
    -
    Ratings
    Data Transfer6.721 Ratings00 Ratings
    DSP integration6.815 Ratings00 Ratings
    Ad Campaigns
    Comparison of Ad Campaigns features of AdRoll and Google Ads
    Feature
    AdRoll
    4.2
    44 Ratings
    Google Ads
    3.8
    2 Ratings
    Ad campaign creation1.143 Ratings2.32 Ratings
    Ad deployment8.044 Ratings2.32 Ratings
    Display advertising4.041 Ratings9.02 Ratings
    Ad display and retargeting segmentation4.044 Ratings8.82 Ratings
    Sequence targeting4.026 Ratings1.01 Ratings
    Contextual advertising00 Ratings2.12 Ratings
    Social advertising00 Ratings1.01 Ratings
    Ad Reporting & Analytics
    Comparison of Ad Reporting & Analytics features of AdRoll and Google Ads
    Feature
    AdRoll
    1.7
    44 Ratings
    Google Ads
    6.3
    2 Ratings
    Ad dashboards1.144 Ratings2.32 Ratings
    Ad performance reports1.144 Ratings9.02 Ratings
    Ad conversion tracking3.042 Ratings9.02 Ratings
    Ad attribution reporting1.138 Ratings9.02 Ratings
    Cross-channel ad management3.031 Ratings00 Ratings
    Ad forecasting and optimization1.128 Ratings2.32 Ratings
    Ad Auctions
    Comparison of Ad Auctions features of AdRoll and Google Ads
    Feature
    AdRoll
    -
    Ratings
    Google Ads
    7.0
    1 Ratings
    Ad bidding00 Ratings7.01 Ratings
    User Ratings
    AdRollGoogle Ads
    Likelihood to Recommend
    1.1
    (49 ratings)
    5.6
    (117 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    9.6
    (21 ratings)
    Usability
    8.0
    (6 ratings)
    1.0
    (8 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.0
    (6 ratings)
    9.0
    (8 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)