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Agile CRM vs. Microsoft Dynamics 365

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Agile CRM

135 Reviews and Ratings

Microsoft Dynamics 365

954 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agile CRM

    Score9.8 out of 10
    		N/AAgile CRM is a customer relationship management (CRM) software built to make the entire marketing and sales lifecycles more efficient, built around features like sales enablement, marketing automation, social suite, and web engagement.

    $14.99

    per month per user

    Microsoft Dynamics 365

    Score7.4 out of 10
    		N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Agile CRMMicrosoft Dynamics 365
    Editions & Modules
    Starter
    $14.99
    per month per user
    Regular
    $49.99
    per month per user
    Enterprise
    $79.99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Agile CRMMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing (34%), and additional discounts available for 2-year plans (40%).—
    More Pricing Information
    Community Pulse
    Agile CRMMicrosoft Dynamics 365
    Considered Both Products
    Agile CRM
    Verified User
    Chose Agile CRM
    I have used Microsoft 365 and older DOS-based programs, both of which have clunky interfaces, are not very user friendly, and are very hard to customize for information. For example, to have a searchable function in 365, we had to add a window and put our search words in the …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Agile CRMMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    3.2
    19 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management3.619 Ratings8.069 Ratings
    Workflow management5.516 Ratings8.067 Ratings
    Territory management2.311 Ratings6.051 Ratings
    Opportunity management3.416 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.118 Ratings7.066 Ratings
    Contract management4.211 Ratings7.052 Ratings
    Quote & order management3.512 Ratings6.048 Ratings
    Interaction tracking3.718 Ratings7.060 Ratings
    Channel / partner relationship management1.79 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    1.8
    16 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management1.814 Ratings6.051 Ratings
    Call center management1.814 Ratings7.045 Ratings
    Help desk management1.816 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    3.3
    19 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management5.518 Ratings8.061 Ratings
    Email marketing1.119 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    3.6
    17 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management4.915 Ratings8.059 Ratings
    Billing and invoicing management1.410 Ratings8.044 Ratings
    Reporting4.417 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    1.4
    18 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting1.314 Ratings7.055 Ratings
    Pipeline visualization1.916 Ratings5.061 Ratings
    Customizable reports1.117 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    4.1
    19 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields3.919 Ratings8.165 Ratings
    Custom objects6.013 Ratings8.060 Ratings
    Scripting environment1.49 Ratings7.048 Ratings
    API for custom integration5.011 Ratings8.052 Ratings
    Security
    Comparison of Security features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    5.9
    16 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability5.915 Ratings7.056 Ratings
    Role-based user permissions5.916 Ratings6.057 Ratings
    Social CRM
    Comparison of Social CRM features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    3.0
    12 Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data3.012 Ratings8.036 Ratings
    Social engagement3.012 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    5.2
    14 Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation6.514 Ratings7.056 Ratings
    Compensation management3.89 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of Agile CRM and Microsoft Dynamics 365
    Feature
    Agile CRM
    8.3
    14 Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access8.314 Ratings7.048 Ratings
    User Ratings
    Agile CRMMicrosoft Dynamics 365
    Likelihood to Recommend
    4.1
    (20 ratings)
    6.5
    (90 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.0
    (20 ratings)
    Usability
    2.1
    (10 ratings)
    6.5
    (20 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.1
    (10 ratings)
    8.0
    (11 ratings)
    Online Training
    10.0
    (1 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.2
    (4 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)