TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agile CRM

    Score9.8 out of 10
    N/AAgile CRM is a customer relationship management (CRM) software built to make the entire marketing and sales lifecycles more efficient, built around features like sales enablement, marketing automation, social suite, and web engagement.

    $14.99

    per month per user

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Agile CRMPipedrive
    Editions & Modules
    Starter
    $14.99
    per month per user
    Regular
    $49.99
    per month per user
    Enterprise
    $79.99
    per month per user
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Agile CRMPipedrive
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing (34%), and additional discounts available for 2-year plans (40%).Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Agile CRMPipedrive
    Considered Both Products
    Agile CRM
    Chose Agile CRM
    I trialed a number of other CRMs much to the disgust of my colleagues!

    • Pipedrive was great but more sales focussed and heavy on Javascript so felt slow at times
    Incentivized
    Chose Agile CRM
    Agile is more user-friendly and better sits our needs due to tagging, workflows, and its campaign structures. However, we are considering moving away due to support and email issues.
    Incentivized
    Chose Agile CRM
    Agile CRM did most of what PipeDrive did, some of what Hubspot does, and a range of other stuff that I was starry eyed about at the outset. but I eventually concluded that a jack-of-all-trades was not what i was looking for. And while the support team tried, they didn't have …
    Incentivized
    Pipedrive Inc.
    Chose Pipedrive
    Pipedrive is extremely simple with the pipeline management, but more time-consuming than necessary for even simpler tasks like browsing through contacts or organizations, and especially making changes to those contacts or organizations. If they were able to make it so that you …
    Incentivized
    Chose Pipedrive
    More user-friendly, more depth, more results.
    Incentivized
    Chose Pipedrive
    Pipedrive is a lightweight tool, both in terms of price, and features. This means that it is easy to use and not very expensive. Other apps had unwieldy interfaces, or too deep a feature set (which corresponded to higher costs.). Pipedrive was the the right level of tool for …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Agile CRMPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    3.2
    19 Ratings
    Pipedrive
    6.7
    61 Ratings
    Customer data management / contact management3.619 Ratings7.717 Ratings
    Workflow management5.516 Ratings5.714 Ratings
    Territory management2.311 Ratings6.09 Ratings
    Opportunity management3.416 Ratings8.359 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.118 Ratings8.057 Ratings
    Contract management4.211 Ratings5.010 Ratings
    Quote & order management3.512 Ratings5.08 Ratings
    Interaction tracking3.718 Ratings8.014 Ratings
    Channel / partner relationship management1.79 Ratings6.711 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    1.8
    16 Ratings
    Pipedrive
    2.9
    7 Ratings
    Case management1.814 Ratings4.76 Ratings
    Call center management1.814 Ratings1.15 Ratings
    Help desk management1.816 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    3.3
    19 Ratings
    Pipedrive
    6.0
    42 Ratings
    Lead management5.518 Ratings5.742 Ratings
    Email marketing1.119 Ratings6.36 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    3.6
    17 Ratings
    Pipedrive
    5.9
    60 Ratings
    Task management4.915 Ratings7.757 Ratings
    Billing and invoicing management1.410 Ratings4.15 Ratings
    Reporting4.417 Ratings6.056 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    1.4
    18 Ratings
    Pipedrive
    6.8
    62 Ratings
    Forecasting1.314 Ratings6.313 Ratings
    Pipeline visualization1.916 Ratings8.062 Ratings
    Customizable reports1.117 Ratings6.010 Ratings
    Customization
    Comparison of Customization features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    4.1
    19 Ratings
    Pipedrive
    4.8
    58 Ratings
    Custom fields3.919 Ratings5.358 Ratings
    Custom objects6.013 Ratings6.048 Ratings
    Scripting environment1.49 Ratings1.04 Ratings
    API for custom integration5.011 Ratings6.741 Ratings
    Security
    Comparison of Security features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    5.9
    16 Ratings
    Pipedrive
    5.9
    56 Ratings
    Single sign-on capability5.915 Ratings6.112 Ratings
    Role-based user permissions5.916 Ratings5.754 Ratings
    Social CRM
    Comparison of Social CRM features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    3.0
    12 Ratings
    Pipedrive
    1.1
    5 Ratings
    Social data3.012 Ratings1.15 Ratings
    Social engagement3.012 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    5.2
    14 Ratings
    Pipedrive
    3.6
    7 Ratings
    Marketing automation6.514 Ratings3.67 Ratings
    Compensation management3.89 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Agile CRM and Pipedrive
    Feature
    Agile CRM
    8.3
    14 Ratings
    Pipedrive
    7.3
    55 Ratings
    Mobile access8.314 Ratings7.355 Ratings
    User Ratings
    Agile CRMPipedrive
    Likelihood to Recommend
    4.1
    (20 ratings)
    7.6
    (65 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.0
    (3 ratings)
    Usability
    2.1
    (10 ratings)
    9.7
    (18 ratings)
    Availability
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.1
    (10 ratings)
    8.5
    (15 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)