Agile CRM vs. Zoho CRM

Agile CRM

135 Reviews and Ratings

Zoho CRM

974 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Agile CRM	Score9.8 out of 10	N/A	Agile CRM is a customer relationship management (CRM) software built to make the entire marketing and sales lifecycles more efficient, built around features like sales enablement, marketing automation, social suite, and web engagement.	$14.99 per month per user
Zoho CRM	Score8.7 out of 10	N/A	Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.	$14 per month

Pricing

Agile CRM

Zoho CRM

Starter: $14.99
per month per user
Regular: $49.99
per month per user
Enterprise: $79.99
per month per user

Standard: $14.00
Per User/Per Month
Professional: $23.00
Per User/Per Month
Enterprise: $40.00
Per User/Per Month
Ultimate: $52.00
Per User/Per Month
Plus: $57.00
Per User/Per Month

Pricing Offerings
Agile CRM	Zoho CRM
Free Trial
No	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

$14 /user/month

Discount available for annual billing (34%), and additional discounts available for 2-year plans (40%).

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Community Pulse
Key User Insights
	Agile CRM	Zoho CRM
Considered Both Products	Agile CRM Rajat Sharma Business Consultant in Information Technology at Kellton Tech Solutions Limited (Information Services, 501-1000 employees) Chose Agile CRM It works better than other systems because of different factors such as the effective customer portal, the ability to email the case facility directly, the chat/live support experience, the social integration experiences such as Twitter, Facebook, the ability to make, receive, … Incentivized Helpful? Vilhelm Kruse Innovation Coach in Corporate at IDEMINISTERIET (Government Administration, 1-10 employees) Chose Agile CRM With Agile CRM, I get the most bang for my buck, being a one-man operation. Their selling point that they offer everything you need is very sexy when the budget is limited. At the end of the day, Agile CRM offered a solution to my core business problem (which was centralizing … Incentivized Helpful?	Zoho No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Agile CRM

Zoho CRM

Comparison of Sales Force Automation features of Agile CRM and Zoho CRM
Feature	Agile CRM 3.2 19 Ratings	Zoho CRM 8.5 288 Ratings
Customer data management / contact management	3.619 Ratings	8.5279 Ratings
Workflow management	5.516 Ratings	8.3266 Ratings
Territory management	2.311 Ratings	8.7196 Ratings
Opportunity management	3.416 Ratings	8.7253 Ratings
Integration with email client (e.g., Outlook or Gmail)	1.118 Ratings	8.8248 Ratings
Contract management	4.211 Ratings	8.7203 Ratings
Quote & order management	3.512 Ratings	8.1203 Ratings
Interaction tracking	3.718 Ratings	8.1249 Ratings
Channel / partner relationship management	1.79 Ratings	8.4192 Ratings

Comparison of Customer Service & Support features of Agile CRM and Zoho CRM
Feature	Agile CRM 1.8 16 Ratings	Zoho CRM 8.4 221 Ratings
Case management	1.814 Ratings	8.5213 Ratings
Call center management	1.814 Ratings	8.1172 Ratings
Help desk management	1.816 Ratings	8.5189 Ratings

Comparison of Marketing Automation features of Agile CRM and Zoho CRM
Feature	Agile CRM 3.3 19 Ratings	Zoho CRM 8.6 266 Ratings
Lead management	5.518 Ratings	8.6261 Ratings
Email marketing	1.119 Ratings	8.5219 Ratings

Comparison of CRM Project Management features of Agile CRM and Zoho CRM
Feature	Agile CRM 3.6 17 Ratings	Zoho CRM 8.4 263 Ratings
Task management	4.915 Ratings	8.5248 Ratings
Billing and invoicing management	1.410 Ratings	8.3180 Ratings
Reporting	4.417 Ratings	8.5242 Ratings

Comparison of CRM Reporting & Analytics features of Agile CRM and Zoho CRM
Feature	Agile CRM 1.4 18 Ratings	Zoho CRM 8.5 258 Ratings
Forecasting	1.314 Ratings	8.5216 Ratings
Pipeline visualization	1.916 Ratings	8.4235 Ratings
Customizable reports	1.117 Ratings	8.6249 Ratings

Comparison of Customization features of Agile CRM and Zoho CRM
Feature	Agile CRM 4.1 19 Ratings	Zoho CRM 8.3 277 Ratings
Custom fields	3.919 Ratings	8.4275 Ratings
Custom objects	6.013 Ratings	8.2222 Ratings
Scripting environment	1.49 Ratings	8.3178 Ratings
API for custom integration	5.011 Ratings	8.4203 Ratings

Comparison of Security features of Agile CRM and Zoho CRM
Feature	Agile CRM 5.9 16 Ratings	Zoho CRM 8.4 266 Ratings
Single sign-on capability	5.915 Ratings	8.4231 Ratings
Role-based user permissions	5.916 Ratings	8.5261 Ratings

Comparison of Social CRM features of Agile CRM and Zoho CRM
Feature	Agile CRM 3.0 12 Ratings	Zoho CRM 8.4 165 Ratings
Social data	3.012 Ratings	8.3164 Ratings
Social engagement	3.012 Ratings	8.4156 Ratings

Comparison of Integrations with 3rd-party Software features of Agile CRM and Zoho CRM
Feature	Agile CRM 5.2 14 Ratings	Zoho CRM 8.7 210 Ratings
Marketing automation	6.514 Ratings	8.7207 Ratings
Compensation management	3.89 Ratings	8.6138 Ratings

Comparison of Platform features of Agile CRM and Zoho CRM
Feature	Agile CRM 8.3 14 Ratings	Zoho CRM 8.7 230 Ratings
Mobile access	8.314 Ratings	8.7230 Ratings

User Ratings
	Agile CRM	Zoho CRM
Likelihood to Recommend	4.1 (20 ratings)	8.6 (312 ratings)
Likelihood to Renew	10.0 (2 ratings)	7.6 (42 ratings)
Usability	2.1 (10 ratings)	7.8 (172 ratings)
Availability	10.0 (1 ratings)	8.8 (7 ratings)
Performance	10.0 (1 ratings)	8.5 (8 ratings)
Support Rating	1.1 (10 ratings)	6.1 (69 ratings)
In-Person Training	- (0 ratings)	8.0 (1 ratings)
Online Training	10.0 (1 ratings)	5.5 (8 ratings)
Implementation Rating	10.0 (1 ratings)	5.6 (16 ratings)
Configurability	10.0 (1 ratings)	5.1 (114 ratings)
Contract Terms and Pricing Model	- (0 ratings)	9.5 (21 ratings)
Ease of integration	10.0 (1 ratings)	7.2 (5 ratings)
Product Scalability	10.0 (1 ratings)	5.7 (6 ratings)
Professional Services	- (0 ratings)	8.3 (7 ratings)
Vendor post-sale	10.0 (1 ratings)	7.7 (13 ratings)
Vendor pre-sale	10.0 (1 ratings)	7.8 (13 ratings)