| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Agorapulse | Score8.7 out of 10 | Mid-Size Companies (51-1,000 employees) | Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private… | $49 per user |
 Buffer | Score8.4 out of 10 | Small Businesses (1-50 employees) | Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day. | $6 per month per channel |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All plans are free for 30 days. Additional profiles cost $15/profile. | A discount is offered for annual billing. | ||||||||||||||
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| Considered Both Products | Chose Agorapulse Agorapulse is my favorite out of all its competitors. However, when only managing 5 or fewer channels, Buffer becomes the platform I recommend as it is much more cost-effective. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Agorapulse Buffer used to be the go-to software but in my humble opinion, Agorapulse surpasses their offerings. What Agorapulse offers in one package would cost much more than Buffer and their separate disjointed offerings. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Agorapulse There were a number of reasons I chose AgoraPulse including the ability to have roles and approval of contributors and ability to allow only certain people access to certain accounts. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Agorapulse AgoraPulse does extremely well against both Buffer and Social Jukebox. I think AgoraPulse has deeper analytics without having to cost as much as Buffer. AgoraPulse provides a better sense of control versus Social Jukebox. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Agorapulse AgoraPulse is really catching up to Buffer in terms of content scheduling, even though our primary need for AgoraPulse is comment/message management. Hootsuite has a clunky UI, an unsatisfactory publishing feature, and almost no monitoring. AgoraPulse is far and ahead in all … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Buffer They all solve the same problem. Buffer initially started as a way to post content without worrying about the "when". Just add to the queue, and Buffer would post at a specified cadence. Buffer's price point is very reasonable for the services that it offers. They've grown … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer I think Sprout Social and Hootsuite provide more comprehensive tools and analytics, but they have more expensive plans that don't cater to businesses of all sizes. Plus, all of that complexity can make it hard to find what you're looking for. That's where Buffer excels. It's … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Likelihood to Recommend | 9.5 | 8.8 |
| Likelihood to Renew | 9.1 | 8.0 |
| Usability | 8.6 | 9.0 |
| Availability | 9.1 | 8.2 |
| Performance | 8.2 | 8.0 |
| Support Rating | 8.7 | 6.1 |
| Online Training | 9.1 | - |
| Implementation Rating | 8.3 | 8.0 |
| Configurability | 7.3 | 10.0 |
| Product Scalability | 4.6 | 8.6 |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |
