TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    Emplifi

    Score7.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Emplifi offers a platform that enables brands to manage social marketing, commerce, and care. At the core of this platform is Emplifi Fuel — the outcome and enablement layer that connects all modules across marketing, commerce, and care. Fuel empowers brands to optimize the customer journey, unifying data, automation, and AI-driven insights to ensure every interaction drives meaningful business outcomes. The platform's core capabilities include:…N/A
    Pricing
    AgorapulseEmplifi
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    AgorapulseEmplifi
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.—
    More Pricing Information
    Community Pulse
    AgorapulseEmplifi
    Considered Both Products
    Agorapulse
    Chose Agorapulse
    I'll break this into two chunks based on how we use our tools.

    Community Management: Clear winner here is Agorapulse. It's easy to use, quick to learn and does what I want it to.
    Incentivized
    Chose Agorapulse
    Agorapulse stacks up very well against Sprout, with each winning at certain aspects. For example, Sprout has a better reporting tool, but AgoraPulse allows for multiple content queues. Agorapulse is far more monetarily efficient for more than one user or more than 5social …
    Incentivized
    Emplifi Inc
    Chose Emplifi
    I needed a better report
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AgorapulseEmplifi
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and Emplifi
    Feature
    Agorapulse
    8.5
    181 Ratings
    Emplifi
    7.8
    4 Ratings
    Boolean keyword searches9.3151 Ratings8.52 Ratings
    Filtering out noise/spam7.9153 Ratings7.13 Ratings
    Broad channel coverage8.22 Ratings7.54 Ratings
    Sentiment analysis00 Ratings8.02 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and Emplifi
    Feature
    Agorapulse
    8.5
    250 Ratings
    Emplifi
    7.4
    5 Ratings
    Content planning and scheduling9.3247 Ratings7.85 Ratings
    Audience targeting8.7160 Ratings7.04 Ratings
    Content optimization7.31 Ratings6.85 Ratings
    Workflow management8.7210 Ratings8.24 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and Emplifi
    Feature
    Agorapulse
    8.3
    245 Ratings
    Emplifi
    6.3
    4 Ratings
    Automated routing and prioritization7.742 Ratings6.64 Ratings
    Customer interaction histories8.6222 Ratings6.43 Ratings
    Bulk actions8.6203 Ratings5.83 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and Emplifi
    Feature
    Agorapulse
    7.6
    142 Ratings
    Emplifi
    7.8
    3 Ratings
    Lead generation7.4110 Ratings8.01 Ratings
    Content marketing7.98 Ratings7.33 Ratings
    Paid media management8.21 Ratings8.02 Ratings
    Campaigns and promotions6.9119 Ratings8.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and Emplifi
    Feature
    Agorapulse
    8.7
    255 Ratings
    Emplifi
    7.2
    5 Ratings
    Twitter8.5228 Ratings6.75 Ratings
    Facebook9.4255 Ratings8.05 Ratings
    LinkedIn9.3104 Ratings5.95 Ratings
    Google+7.25 Ratings8.01 Ratings
    Instagram9.3241 Ratings7.05 Ratings
    Pinterest9.11 Ratings7.03 Ratings
    YouTube8.127 Ratings8.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and Emplifi
    Feature
    Agorapulse
    9.2
    229 Ratings
    Emplifi
    7.6
    5 Ratings
    Campaign success analytics9.4198 Ratings8.34 Ratings
    Real-time tracking9.7195 Ratings7.25 Ratings
    Competitor analysis8.4161 Ratings7.44 Ratings
    Account management
    Comparison of Account management features of Agorapulse and Emplifi
    Feature
    Agorapulse
    9.0
    244 Ratings
    Emplifi
    7.3
    5 Ratings
    Role-based user permissions & privileges9.3228 Ratings8.25 Ratings
    Mobile access8.7215 Ratings6.42 Ratings
    User Ratings
    AgorapulseEmplifi
    Likelihood to Recommend
    9.5
    (342 ratings)
    8.8
    (74 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    9.1
    (6 ratings)
    Usability
    8.6
    (66 ratings)
    7.3
    (2 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (69 ratings)
    9.0
    (42 ratings)
    Online Training
    9.1
    (2 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    9.1
    (2 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    4.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)