TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    Hootsuite

    Score7.9 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $149

    per month Starts at 1 user, 5 social accounts

    Pricing
    AgorapulseHootsuite
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    Standard
    $99
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $249
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    Offerings
    Pricing Offerings
    AgorapulseHootsuite
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.Plans can be paid monthly or annually, with a discount for annual pricing.
    More Pricing Information
    Community Pulse
    AgorapulseHootsuite
    Considered Both Products
    Agorapulse
    Chose Agorapulse
    Agorapulse is by far the greatest value for the highest capabilities across all aspects of social media management, and they have excellent customer service and communication in case you ever need support. While some of these other products that I have used or evaluated may be …
    Incentivized
    Chose Agorapulse
    I think Agorapulse is by far the most comprehensive platform and user-friendly. In my experience, the support on hand is responsive and easy to speak with through the online chat. Hootsuite, Adobe Express, and Buffer seemed limited in what they offer in comparison, particularly …
    Incentivized
    Chose Agorapulse
    Way more user friendly, easier to consult and faster to go were you need to. With Hootsuite there is a lot of scrolling for nothing.
    Incentivized
    Chose Agorapulse
    Hootsuite was too difficult to connect to our social media accounts.
    Incentivized
    Chose Agorapulse
    We selected Agora due to better pricing for the core features we use so we don't feel that we are overpaying for tools we are not using much. Also, in comparison to Hootsuite, Agorapulse has better a community management tool, allowing labeling and easy automation which is key …
    Incentivized
    Chose Agorapulse
    They have pros and cons. It's generally better than Hootsuite but more expensive. We use Later too for social planning. Perhaps it'd be useful to better understand everything we can do in Agora.
    Incentivized
    Chose Agorapulse
    Agorapulse has YouTube, while many other platforms do not. It's user-friendly for agencies managing multiple clients. Statusbrew doesn't have a cap on the size of videos/pictures you can upload, which is nice, but it's also four times more expensive. Hootsuite has too many …
    Incentivized
    Chose Agorapulse
    The reporting in Agorapulse and the ability to approve was one of the reasons for choosing Agorapulse. The cost basis was lower when we added all the features versus the free version of Hootsuite.

    Another aspect was the UX/UI which was much more pleasant[.]
    Incentivized
    Chose Agorapulse
    When we used Hootsuite we only used the free version, but the interface was cluttered and disorganized. We much prefer Agorapulse, where you can see things by network and keep things clean and organized. The mobile app is much better with Agorapulse as well.
    Incentivized
    Chose Agorapulse
    I love it the most!! Buffer no longer was pulling in comments for us, and the Hootsuite platform is confusing and not built for multiple companies.
    Incentivized
    Chose Agorapulse
    Hootsuite was much more expensive and robust that we needed.
    Incentivized
    Chose Agorapulse
    The user interface and experience are so much easier with Agorapulse. Quick to navigate and simple to use resulting in a much quicker workflow. There is no downtime with Agorapulse (none that we have experienced yet). We used to get a lot of glitches with Hootsuite. The …
    Incentivized
    Chose Agorapulse
    AP is definitely more user friendly than Hootsuite, which is the product we previously used. We were able to get many people trained on Agorapulse very quickly. I do wish Agorapulse had some of the tracking and exporting features than Brand24 has in terms of listening. We use …
    Incentivized
    Chose Agorapulse
    Better pricing, great support staff, ease or use, a full suite of content planning, analytics, inboxes.
    Incentivized
    Chose Agorapulse
    Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
    Incentivized
    Chose Agorapulse
    It's way better. See above.
    Incentivized
    Chose Agorapulse
    Advanced features like enhanced ai and automated reporting.
    Incentivized
    Chose Agorapulse
    Agorapulse is more affordable while offering comparable functionality. It's difficult to find competitors that provide everything Agorapulse has to offer.
    Incentivized
    Chose Agorapulse
    We have used many different tools in the past but Agorapulse really is the best in terms of unifying all of our platforms in one place. It saves us time on a daily basis and means we can limit how many programmes we use. Why use five when one will do!
    Incentivized
    Chose Agorapulse
    Agorapulse offers more customized features for our needs at an affordable price.
    Incentivized
    Chose Agorapulse
    We much preferred the layout of Agorapulse and the fact that you could create multiple posts from one place.
    Incentivized
    Chose Agorapulse
    We chose Agorapulse thanks to the sales team, which created an exclusive offer. Thanks to that, we've been able to start using it. The fact that the sales team was available in our mother tongue and helped us right from the beginning was, in my opinion, the key to our decision. …
    Incentivized
    Chose Agorapulse
    It's the best for the value! Sprout had a few functions that I miss, such as pulling label/tag reports. However, Agorapulse definitely measures up to its competitors. I would (and have) highly recommend it to other social media marketers.
    Incentivized
    Chose Agorapulse
    I decided to use Agorapulse because their scheduling tool is more intuitive, allows you to make changes to the text/image of the post based on the platform you're using without having to schedule them separately. I also liked the fact that it would schedule things to be posted …
    Incentivized
    Hootsuite
    Chose Hootsuite
    Metricool is free and we can shedule up to 50 posts per month, however Hootsuite allows us to do just a little bit more. For the price Agorapulse and Hootsuite are in tight competition but we prefer the Hootsuite format, although some chamber partners do find it a bit on the …
    Incentivized
    Chose Hootsuite
    Hootsuite is a much more cost-effective option, despite many of the strengths, that both Sprout Social and Agorapulse have to offer. Even with a tool like Tweetdeck, Hootsuite's offering is more in-class and good for an organization just starting out or looking to scale a …
    Incentivized
    Chose Hootsuite
    I have also used Agorapulse, Sprinklr, and Spredfast. I chose Hootsuite based on price point, features, and the size of the current managed brands.
    Incentivized
    Chose Hootsuite
    I found Hootsuite much more user-friendly.
    Incentivized
    Chose Hootsuite
    Incomparably better, above all on message or job assignment and planning.
    Incentivized
    Chose Hootsuite
    Agora Pulse interface is easier for newcomers,as inbox management. Reporting is much more complete, and included in the package (expensive add-on for Hootsuite Pro)
    Incentivized
    Chose Hootsuite
    Hootsuite offered everything we needed in one package, and it came with some improvements over the previous platform we had used (Sprout), specifically campaigns, custom reporting, custom data types, and more. We selected it because of the ability to not only have these …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AgorapulseHootsuite
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    8.5
    181 Ratings
    Hootsuite
    6.7
    275 Ratings
    Boolean keyword searches9.3151 Ratings6.0185 Ratings
    Filtering out noise/spam7.9153 Ratings6.0193 Ratings
    Broad channel coverage8.22 Ratings8.5255 Ratings
    Sentiment analysis00 Ratings6.1187 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    8.5
    250 Ratings
    Hootsuite
    7.5
    383 Ratings
    Content planning and scheduling9.3247 Ratings8.9382 Ratings
    Audience targeting8.7160 Ratings6.5260 Ratings
    Content optimization7.31 Ratings6.9312 Ratings
    Workflow management8.7210 Ratings7.7322 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    8.3
    245 Ratings
    Hootsuite
    7.8
    308 Ratings
    Automated routing and prioritization7.742 Ratings7.4220 Ratings
    Customer interaction histories8.6222 Ratings7.6237 Ratings
    Bulk actions8.6203 Ratings8.3265 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    7.6
    142 Ratings
    Hootsuite
    7.4
    295 Ratings
    Lead generation7.4110 Ratings6.3177 Ratings
    Content marketing7.98 Ratings8.1263 Ratings
    Paid media management8.21 Ratings7.6175 Ratings
    Campaigns and promotions6.9119 Ratings7.6225 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    8.7
    255 Ratings
    Hootsuite
    9.2
    376 Ratings
    Twitter8.5228 Ratings9.0344 Ratings
    Facebook9.4255 Ratings9.7360 Ratings
    LinkedIn9.3104 Ratings9.5314 Ratings
    Google+7.25 Ratings8.960 Ratings
    Instagram9.3241 Ratings9.8316 Ratings
    Pinterest9.11 Ratings9.2161 Ratings
    YouTube8.127 Ratings8.4149 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    9.2
    229 Ratings
    Hootsuite
    8.0
    306 Ratings
    Campaign success analytics9.4198 Ratings8.4282 Ratings
    Real-time tracking9.7195 Ratings7.5282 Ratings
    Competitor analysis8.4161 Ratings8.0189 Ratings
    Account management
    Comparison of Account management features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    9.0
    244 Ratings
    Hootsuite
    7.8
    316 Ratings
    Role-based user permissions & privileges9.3228 Ratings8.7268 Ratings
    Mobile access8.7215 Ratings6.8294 Ratings
    User Ratings
    AgorapulseHootsuite
    Likelihood to Recommend
    9.5
    (342 ratings)
    8.0
    (444 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    8.6
    (89 ratings)
    Usability
    8.6
    (66 ratings)
    9.0
    (83 ratings)
    Availability
    9.1
    (3 ratings)
    9.8
    (21 ratings)
    Performance
    8.2
    (2 ratings)
    9.8
    (19 ratings)
    Support Rating
    8.7
    (69 ratings)
    7.0
    (263 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    9.0
    (17 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    8.0
    (39 ratings)
    Configurability
    7.3
    (2 ratings)
    7.2
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (2 ratings)
    Product Scalability
    4.6
    (2 ratings)
    8.1
    (3 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.9
    (3 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.3
    (18 ratings)