Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Agorapulse | Score8.7 out of 10 | Mid-Size Companies (51-1,000 employees) | Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private… | $49 per user |
Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All plans are free for 30 days. Additional profiles cost $15/profile. | — | ||||||||||||||
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| Would buy again | ||
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| Lived up to sales and marketing promises | ||
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| Agorapulse | Sprout Social | |
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| Likelihood to Recommend | 9.5 | 8.7 |
| Likelihood to Renew | 9.1 | 9.5 |
| Usability | 8.6 | 8.6 |
| Availability | 9.1 | 7.7 |
| Performance | 8.2 | 8.0 |
| Support Rating | 8.7 | 4.2 |
| Online Training | 9.1 | 7.3 |
| Implementation Rating | 8.3 | 10.0 |
| Configurability | 7.3 | - |
| Ease of integration | - | 7.8 |
| Product Scalability | 4.6 | - |
| Vendor post-sale | 9.1 | 9.1 |
| Vendor pre-sale | 9.1 | 9.1 |