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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aircall

    Score7.3 out of 10
    N/AAircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

    $30

    per user/per month

    RingEX

    Score8.6 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    AircallRingEX
    Editions & Modules
    Essentials
    $30
    per user/per month
    Professional
    $50
    per user/per month
    Custom
    Contact sales team
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    AircallRingEX
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Community Pulse
    AircallRingEX
    Considered Both Products
    Aircall
    Chose Aircall
    Aircall is loads better than Grasshopper due to its ease of use and overall platform. Grasshopper is fine, but the price is about the same and Aircall is smoother (and prettier). The only disadvantage if moving from RingCentral to Aircall is the texting feature. Aircall does …
    Incentivized
    Chose Aircall
    RingCentral was more expensive and more limited in its application.
    Incentivized
    Chose Aircall
    They had strong support, but their connectivity was the worst out of all of them and their product was also probably the least customizable for your company.
    Incentivized
    RingCentral
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AircallRingEX
    Cloud PBX
    Comparison of Cloud PBX features of Aircall and RingEX
    Feature
    Aircall
    7.4
    27 Ratings
    RingEX
    8.5
    160 Ratings
    Hosted PBX8.01 Ratings8.487 Ratings
    Multi-level Interactive Voice Response (IVR)8.719 Ratings8.0118 Ratings
    User templates5.01 Ratings8.4109 Ratings
    Call reports7.524 Ratings8.6144 Ratings
    Directory of employee names8.023 Ratings9.3143 Ratings
    Call Management
    Comparison of Call Management features of Aircall and RingEX
    Feature
    Aircall
    7.1
    30 Ratings
    RingEX
    8.8
    169 Ratings
    Answering rules8.929 Ratings8.7154 Ratings
    Call recording9.027 Ratings9.2143 Ratings
    Call park4.01 Ratings8.5123 Ratings
    Call screening7.823 Ratings8.5134 Ratings
    Message alerts6.025 Ratings9.1159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aircall and RingEX
    Feature
    Aircall
    5.7
    19 Ratings
    RingEX
    9.0
    145 Ratings
    Audio conferencing5.719 Ratings9.5125 Ratings
    Video conferencing00 Ratings8.9110 Ratings
    Video screen sharing00 Ratings8.380 Ratings
    Instant messaging00 Ratings9.398 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aircall and RingEX
    Feature
    Aircall
    7.9
    28 Ratings
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS7.922 Ratings9.2128 Ratings
    Mobile app for Android7.818 Ratings9.3110 Ratings
    User Ratings
    AircallRingEX
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.5
    (180 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    8.9
    (15 ratings)
    Usability
    9.0
    (1 ratings)
    8.7
    (11 ratings)
    Availability
    -
    (0 ratings)
    9.3
    (110 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.8
    (2 ratings)
    5.3
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)