AkkenCloud vs. Breezy HR

Akkencloud has worked extremely well as an ATS software for our recruiting firm. We deal with a huge volume of clients and candidates and it is difficult to track and manage the different orders and people we have in play. The statuses and on stop shop for requisition details have made things tremendously easy to give real time updates to our managers and client partners.

Incentivized

Working with many employees at the same time would be the perfect scenario to let us test all the potential that the Breezy HR platform has to offer, since its organizational capacity is large enough to be able to organize and coordinate the attendance and absence information of many workers without losing track of the job. Reviewing documents where data is needed about each employee's behavior, including their daily attendance hours, tracking of all the absences they have taken since starting at the company, and comments about their potential, which would be excellent for reporting during promotional seasons. The management of many employee lists through database services, which thanks to the platform's adaptation to cover external service software operations such as Microsoft Excel, means that it is possible to import employee databases when moving information from a storage platform.

Incentivized

• Notes about candidates are the most helpful because as a recruiter, we talk to so many people a day that it is common to forget the details of some conversations.
• Being able to notify other people in the organization about notes that are put in is very beneficial if the note needs to be in the system and someone should know about it!
• Being able to open "candidates" or "job orders" or something else in a new tab is great because then we can have the inbox open while also the candidate notes open, for example.

Incentivized

• Low-Cost: Compared to its enterprise-level alternatives, Breezy is incredibly inexpensive. There are very few cost-effective hiring softwares to choose from, and we were under the impression that we'd be spending thousands to get a system that helps us like Breezy does.
• All in one solution: For small teams, you really only need Breezy to manage your hiring funnel.
• Customer Support: I've chatted with customer support for everything from product troubleshooting to changing my billing structure, and they were very accommodating and resolved my issues quickly.
• Job Board Integrations: Through Breezy, you can post to 40+ job boards (many that are totally free). We have found that we get a significant number of candidates from this with no additional money spent.

Incentivized

• When a candidate applies via applicant tracking, there is a glitch that you have to submit that candidate a different way than other candidates by using the applied function, then submitting from there. That is a glitch that should be fixed. You should be able to submit the same way and allow the system to track that he was a candidate from applicant tracking.
• The new alerts from notes works well. The only change I would make is it is rather slow to attach a note now since the new messages have been added to notes.
• Email should be a bit quicker. Rather than going to the server every 5 minutes, it should pull much quicker. That ability is rather easy to fix. Especially since we receive emails on our phone much quicker than we receive from Akken.

Incentivized

• The reporting capabilities in Breezy HR are nearly nonexistent. What does exist does not align with and support current recruiting best practices.
• Getting assistance with issues is difficult at best unless you pay for the highest tier package offered.
• The system is not intuitive when it comes to setting up candidate scorecards, capturing candidate feedback, or who sees what information.

There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point

Incentivized

Me ha gustado mucho es muy completo amigable para trabajar y para poder manipular información nos es mu practico y relevante

Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.

Incentivized

It's very difficult to navigate. Most systems have a job management side and a candidate management side. Breezy only has a candidate management side. It never pulls our jobs to Indeed. The user interface is so challenging to navigate. It will remove vital parts of the screen if you expand a menu. It freezes constantly. It's a great idea, but it has so many software bugs. There is something wrong with this platform and nobody wants to find the bugs.

It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed

Incentivized

The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.

Incentivized

The customer support team is always very responsive, and they are genuinely interested in helping you solve your issue. If the issue is something they cannot solve or guide you through, they always send it to their tech team to fix from the back end. They are also very receptive when you send along ideas or suggestions.

Incentivized

Encourage your team to watch the training videos available.

Incentivized

It was really easy to get up and running, and the few questions I did have were answered nearly immediately via the in-app chat.

At the time we purchased Akken, it was the least expensive on the market that met our needs. It was fairly intuitive, which is important, and we liked the idea that it was hosted remotely because we had had several instances with our inhouse system going down and nearly lost all of our CRM/ATS databases at one time.

Incentivized

We did several trials with other programs, including Workable. Ultimately, the user friendliness of the platform and the customer service was what set them ahead. Some platforms we trialed were twice the cost, so getting the full program and all the features at what seemed to be a high price (but only half of the competitors) was worth it

Incentivized

• The company has pumped enough money into trying to make Akken good that they aren't interested in changing again.
• Seriously a terrible ATS which slows people down due to the useless functions.
• More time lost from people needing to fix issues that arise due to the system requirements.

Incentivized

• Breezy HR has cut our recruitment work load by about 30%. Breezy HR automates a lot of the process and cuts out a ton of manual work. This has allowed our recruiters to focus on the more important parts of the process thus resulting in higher quality hires.

Incentivized