Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$55
per month per user
FormAssembly
Score 8.6 out of 10
N/A
The FormAssembly Data Collection Platform helps organizations collect, connect, and protect data. It features a no-code form builder that simplifies the process of collecting data in the most complex environments. Multi-stage workflows automate manual processes and business-critical integrations – including Salesforce, Google, and Microsoft – provide a connected data ecosystem that ensures data is where it’s needed, when it’s needed. Its operational standards, combined with…
N/A
Pricing
Alchemer
FormAssembly
Editions & Modules
Collaborator
$55
per month per user
Professional
$165
per month per use (maximum 3 users)
Full Access
$275
per month per user (maximum 3 users)
Enterprise and Business
Contact for quote
Basic
Contact Sales
Enterprise
Contact sales
Government
Contact sales
Team
Contact Sales
Essentials
Contact Sales
Offerings
Pricing Offerings
Alchemer
FormAssembly
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Discount available for annual billing on small team plans.
Qualtrics had many benefits in terms of reporting and analysis. However, it was lacking in the questions and survey building elements when compared to Alchemer
Alchemer has been very resourceful and compared to most competitors, it is superior in all aspects. It is affordable and no compromises on capabilities. It is also easy to use.
Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with …
While there are other survey platforms out there, SurveyGizmo stands out from the rest. It provides a much wider variety of question and filtering options and easily exports data and creates reports with the touch of a button. These features among others allow for greater …
Used to use SurveyMonkey at a previous company, and the functionality is quite similar. I recall SurveyMonkey having a few more bells and whistles, but that was years ago!
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with …
Survey Gizmo has similar survey complexity as Qualtrics (breadth of tools) and similar piping and logic. Survey Gizmo is better suited for slightly smaller enterprises since it has similar tools yet is not as expensive. Compared to Survey Monkey, Survey Gizmo takes a bit more …
We have been using SG for over 4 years now. SG definitely is quickly catching up with Qualtrics and there are more and more powerful features coming out. Pricewise, SG is also much more affordable.
For the functionality, especially with the additional features such as NPS and Max Diff, SurveyGizmo was all around the best option for the price. It allowed us to do everything we could with a previous tool and didn't have too many extra functions we were paying for but didn't …
Form Assembly allows for advanced data mapping, pre-filling forms with Salesforce data, and working with custom objects. FormAssembly excels in Salesforce Integration, as it is highly specialized and deeply integrated. Often considered the industry leader for Salesforce forms, …
FormAssembly has superior Salesforce configuration settings, but JotForm offers a much greater variety of systems integrations. We don't really use reports or workflows in FormAssembly, but the Jotform Report Builder is frustrating at best. Workflows feel comparable from my …
It is easier to design a form through Formassembly and integrate the results with Salesforce. When compared with docomotion, Formassembly is user-friendly. Additionally, the new feature in Formassembly that allows for designing signatures is beneficial.
Our website couldn’t handle self-hosting Formidable Forms as a plug-in on our website and would frequently crash. Titan Forms had poor communication and was difficult to schedule customer service. Formstack was self-hosted on our Salesforce, but was overpriced for our use case …
TargetX Forms is another option that I have. We decided to continue using FormAssembly due to the lack of features and flexibility available in TargetX Forms.
We have only used FormAssembly, once we were made aware of it by a consultant a few years ago. I checked the vendor recommendations against the Salesforce forums to see if it was recommended there and it was, plus I read the user-reviews on the AppExchange page. Once I got …
When we were researching options 2 years ago, FormAssembly beat other form tools hands down based on Salesforce integration features. The ability to declaratively set up prefill and post-submission data connectors supporting complex hierarchical data relationships was huge …
We considered a few others - Jot, conga, etc. We landed on FormAssembly mainly for the SalesForce integration. It's just so clean, and you get SO MANY options. The way that you can automatically create cases/leads (and do so conditionally) was huge for our support team. We've …
I think that FormAssembly does a good job of integrating with multiple platforms, making it appropriate for any use. I think that it is a little less user-friendly than WooBox, however.
The big differentiator for me with FormAssembly has always been the Salesforce integration. I have yet to find an alternative form builder that makes building integrations with Salesforce any easier than FormAssembly. I like the look and feel of Typeform forms better than …
We evaluated FormSpring, and Caspio among the products we were interested in. Considering that FormAssembly was available in an on-site version went a long way towards our decision, but frankly, it was just an easier product to use at a very reasonable price for what has the …
I was not the key decision maker in purchasing this product; I only provide administrator and user support for the product. FormAssembly works fairly well for our needs as an organization and we have not explored any other products for our business needs. If considering similar …
Features
Alchemer
FormAssembly
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Alchemer
8.0
Ratings
0% above category average
FormAssembly
9.4
Ratings
17% above category average
Survey templates
8.00 Ratings
9.80 Ratings
Themes
7.00 Ratings
8.50 Ratings
Custom logo/branding
9.00 Ratings
10.00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Alchemer
9.3
Ratings
9% above category average
FormAssembly
10.0
Ratings
16% above category average
Changes to live survey
8.00 Ratings
10.00 Ratings
Question design help
10.00 Ratings
10.00 Ratings
Multiple question types
10.00 Ratings
10.00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Alchemer
9.0
Ratings
9% above category average
FormAssembly
10.0
Ratings
19% above category average
Survey logic flexibility
9.00 Ratings
10.00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Alchemer
6.6
Ratings
21% below category average
FormAssembly
9.5
Ratings
15% above category average
Response tracking
7.00 Ratings
10.00 Ratings
Data export
6.00 Ratings
10.00 Ratings
Standard reports
7.00 Ratings
10.00 Ratings
Custom reports
8.00 Ratings
10.00 Ratings
Analytics
5.00 Ratings
7.50 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Alchemer
10.0
Ratings
14% above category average
FormAssembly
9.0
Ratings
3% above category average
Access controls
10.00 Ratings
7.90 Ratings
Compliance
10.00 Ratings
10.00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Price to performance, Survey Gizmo is a great tool. There are a couple hiccups but it has a ton of features that you can't get from some of the SMB competition and it even rivals some of the Enterprise competition. If you are looking for a large scale surveying platform, it may be worth it to go with one of the more expensive, team-oriented enterprise versions, but if you're part of a mid sized enterprise or SMB team, SurveyGizmo is worth it.
FormAssembly has been an essential tool to have in our back pocket. It's best when you need a form quickly and can compromise on some of the dynamic elements that would be possible in Visualforce. It serves a particularly critical need when skilled developers are at a premium, but clever admins are available.
SalesForce integration is really nice. You can map to specific fields with form values, or you can use detailed formulas. You can also choose to bypass assignment rules on a per-form basis, and create customized logic for when cases are created, when leads are created/merged, etc. It's very robust.
Form creation in general is very simple. They've gotten good over the years of creating an intuitive, drag and drop interface that's quick to edit. I like that you can also assign values to fields so conditional form building gets easy.
I like that you can customize how responses are viewed in the response window. Choose what columns show up so you can find records with ease, and with just one glance. OR you can download everything to excel in a snap too.
Advanced logic - more difficult than what it should be. If I'm piping answers to another question, I shouldn't have to create a lengthy logic script for it to perform (this is just with advanced logic).
Too "bubbly" of a template - I didn't like the clouds so I had mine switched to a more basic format.
Accounts - should be able to create different accounts for different users and separate the surveys based on the user.
The information coming from Salesforce to use in the choices for an answer does not always appear as needed. (API vs name).
Ability for Admins to see and edit every user's forms. This would be useful in the event that someone is no longer with the institution.
When a form is cloned, it would be nice if the connector were also cloned but not active. This would allow us to verify and turn on without having to rebuild everything.
One major point for us is our migration to a completely Microsoft infrastructure. IN addition to that, the afore mentioned need to ingest external data resources means that we do have our eyes open toward the landscape so that we can fill these needs. This in no way indicates a move away from FormAssembly: their support is first rate, and so far the product has always stood up to the tests we've put it through.
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Given how many sophisticated features appear in the form builder itself, the back-end management can feel strikingly skimpy at times. More dynamic or visually appealing confirmation messages/email notifications would realign these with the existing capabilities of the forms themselves. This is a small issue though because data capture is our primary priority in form fills and it is always excellent in Salesforce!
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with the tools. SurveyGizmo fills an extremely valuable role within business analytics. It helps gain the voice of the customer (or end-user) while offering a wide-ranging functional platform for data gathering and organization. SurveyGizmo is up to the task when competing with other high-profile tools and is a fantastic business option for those looking for a proficient survey tool.
Form Assembly allows for advanced data mapping, pre-filling forms with Salesforce data, and working with custom objects. FormAssembly excels in Salesforce Integration, as it is highly specialized and deeply integrated. Often considered the industry leader for Salesforce forms, Formstack has strong integration, but may not offer the same level of granular control as FormAssembly.
