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Alchemer vs. Satmetrix (discontinued)

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Alchemer

68 Reviews and Ratings

Satmetrix (discontinued)

16 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alchemer

    Score8.4 out of 10
    		N/AAlchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.

    $55

    per month per user

    Satmetrix (discontinued)

    Score8 out of 10
    		N/ASatmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available.N/A
    Pricing
    AlchemerSatmetrix (discontinued)
    Editions & Modules
    Collaborator
    $55
    per month per user
    Professional
    $165
    per month per use (maximum 3 users)
    Full Access
    $275
    per month per user (maximum 3 users)
    Enterprise and Business
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    AlchemerSatmetrix (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing on small team plans.—
    More Pricing Information
    Features
    AlchemerSatmetrix (discontinued)
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Alchemer and Satmetrix (discontinued)
    Feature
    Alchemer
    8.0
    14 Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Survey templates8.013 Ratings8.02 Ratings
    Themes7.014 Ratings8.02 Ratings
    Custom logo/branding9.013 Ratings8.02 Ratings
    Survey Content
    Comparison of Survey Content features of Alchemer and Satmetrix (discontinued)
    Feature
    Alchemer
    9.3
    15 Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Changes to live survey8.015 Ratings8.02 Ratings
    Question design help10.014 Ratings8.02 Ratings
    Multiple question types10.015 Ratings8.02 Ratings
    Survey Logic
    Comparison of Survey Logic features of Alchemer and Satmetrix (discontinued)
    Feature
    Alchemer
    9.0
    15 Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Survey logic flexibility9.015 Ratings8.02 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Alchemer and Satmetrix (discontinued)
    Feature
    Alchemer
    6.6
    15 Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Response tracking7.015 Ratings8.02 Ratings
    Data export6.015 Ratings8.02 Ratings
    Standard reports7.015 Ratings8.02 Ratings
    Custom reports8.014 Ratings8.02 Ratings
    Analytics5.013 Ratings8.02 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Alchemer and Satmetrix (discontinued)
    Feature
    Alchemer
    10.0
    13 Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Access controls10.012 Ratings8.02 Ratings
    Compliance10.012 Ratings8.02 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Alchemer and Satmetrix (discontinued)
    Feature
    Alchemer
    10.0
    14 Ratings
    Satmetrix (discontinued)
    -
    Ratings
    Vendor-offered crowdsourcing10.07 Ratings00 Ratings
    Respondent restrictions10.014 Ratings00 Ratings
    User Ratings
    AlchemerSatmetrix (discontinued)
    Likelihood to Recommend
    7.0
    (15 ratings)
    4.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.1
    (5 ratings)
    Usability
    8.7
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    6.7
    (5 ratings)
    -
    (0 ratings)