Alterian Real-Time CX Platform vs. Fullstory
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Alterian Real-Time CX Platform | Score6 out of 10 | N/A | Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys. SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company. | N/A |
 Fullstory | Score9.1 out of 10 | N/A | Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights. | N/A |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Results and Analysis |
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| Alterian Real-Time CX Platform | Fullstory | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 9.7 |
| Usability | - | 10.0 |
| Availability | - | 9.0 |
| Performance | - | 8.0 |
| Support Rating | - | 8.3 |
| Implementation Rating | - | 7.5 |
| Configurability | - | 7.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 8.0 |
| Vendor post-sale | - | 8.0 |
| Vendor pre-sale | - | 8.0 |