Alvaria Performance vs. Calabrio ONE
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Alvaria Performance | Score5.1 out of 10 | N/A | Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes a coaching module, which helps ensure staff gets the corrective training they need, and gamification to set up targeted challenges with rules, goals and rewards set by the supervisor. | N/A |
 Calabrio ONE | Score9.8 out of 10 | N/A | Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN. | N/A |
| Alvaria Performance | Calabrio ONE | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Alvaria Performance | Calabrio ONE | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.9 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 7.0 |
| Support Rating | - | 6.0 |
| Implementation Rating | - | 7.0 |