Amazon Chime vs. TeamViewer

Amazon Chime

75 Reviews and Ratings

TeamViewer

2,592 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amazon Chime	Score5.6 out of 10	N/A	Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.	$0 per minute
TeamViewer	Score8.5 out of 10	N/A	TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.	$299 per year

Pricing

Amazon Chime

TeamViewer

Business Calling - Inbound: $0.002216
per minute
Business Calling - Phone Numbers: $1
per number per month, US Only
Meetings - Pro: $3
*per user per day
Meetings - Basic: Free
Business Calling - Outbound: Country Dependent
per minute
Business Calling - Receive Text: Free
US Only
Business Calling - Send Text: Country Dependent

Remote Access: $24.90
per month (billed annually) 1 Licensed User
Business: $50.90
per month (billed annually) 1 Licensed User
Premium: $102.90
per month (billed annually) 15 Licensed Users
Corporate: $206.90
per month (billed annually) 30 Licensed Users

Pricing Offerings
Amazon Chime	TeamViewer
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

*up to $15.00 per user per month

—

Community Pulse
Key User Insights
	Amazon Chime	TeamViewer
Considered Both Products	Amazon AWS Chris Beckel Operations Manager at Beat Insurance Services, LLC. (Insurance, 1-10 employees) Chose Amazon Chime We like the Amazon Chime versus Teams - more features and easy to use. We are able to use instant messages - create rooms and do instant training with screen sharing immediately when needed. All of our users have picked it up quickly and really like it. We quit using teams … Incentivized Helpful?	TeamViewer Peter Vadelnieks Customer Support and Project Manager in Customer Service at SES-imagotag (Retail, 501-1000 employees) Chose TeamViewer Chime seems more like a text chatting platform than a remote session platform. Microsoft Teams seems better streamlined, but it feels very memory heavy and I've seen it lag. Webex seems slightly better, but is very clunky and has a less than stellar User experience. It seems … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Amazon Chime

TeamViewer

Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and TeamViewer
Feature	Amazon Chime 10.0 26 Ratings	TeamViewer - Ratings
High quality audio	10.026 Ratings	00 Ratings
High quality video	10.026 Ratings	00 Ratings
Low bandwidth requirements	10.021 Ratings	00 Ratings
Mobile support	10.021 Ratings	00 Ratings

Comparison of Screen Sharing features of Amazon Chime and TeamViewer
Feature	Amazon Chime 9.2 25 Ratings	TeamViewer - Ratings
Desktop sharing	10.025 Ratings	00 Ratings
Whiteboards	8.311 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Amazon Chime and TeamViewer
Feature	Amazon Chime 9.7 25 Ratings	TeamViewer - Ratings
Calendar integration	10.022 Ratings	00 Ratings
Meeting initiation	10.024 Ratings	00 Ratings
Integrates with social media	8.39 Ratings	00 Ratings
Record meetings / events	10.023 Ratings	00 Ratings
Slideshows	10.021 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Amazon Chime and TeamViewer
Feature	Amazon Chime 10.0 22 Ratings	TeamViewer - Ratings
Live chat	10.022 Ratings	00 Ratings
Audience polling	10.010 Ratings	00 Ratings
Q&A	10.012 Ratings	00 Ratings

Comparison of Online Events Security features of Amazon Chime and TeamViewer
Feature	Amazon Chime 10.0 22 Ratings	TeamViewer - Ratings
User authentication	10.018 Ratings	00 Ratings
Participant roles & permissions	10.021 Ratings	00 Ratings
Confidential attendee list	10.016 Ratings	00 Ratings

Comparison of VoIP system collaboration features of Amazon Chime and TeamViewer
Feature	Amazon Chime 10.0 1 Ratings	TeamViewer - Ratings
Video conferencing	10.01 Ratings	00 Ratings
Audio conferencing	10.01 Ratings	00 Ratings
Video screen sharing	10.01 Ratings	00 Ratings
Instant messaging	10.01 Ratings	00 Ratings

Comparison of Remote Administration features of Amazon Chime and TeamViewer
Feature	Amazon Chime - Ratings	TeamViewer 8.4 470 Ratings
File transfer	00 Ratings	8.7440 Ratings
Instant message	00 Ratings	8.5406 Ratings
Access to sleeping/powered-off computers	00 Ratings	7.9305 Ratings
Session record	00 Ratings	8.5307 Ratings
Annotations	00 Ratings	7.387 Ratings

User Ratings
	Amazon Chime	TeamViewer
Likelihood to Recommend	10.0 (27 ratings)	8.7 (521 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (64 ratings)
Usability	- (0 ratings)	9.0 (57 ratings)
Availability	- (0 ratings)	9.1 (5 ratings)
Performance	- (0 ratings)	9.1 (5 ratings)
Support Rating	8.8 (9 ratings)	9.4 (50 ratings)
In-Person Training	- (0 ratings)	9.1 (2 ratings)
Online Training	- (0 ratings)	9.1 (4 ratings)
Implementation Rating	- (0 ratings)	8.9 (80 ratings)
Configurability	- (0 ratings)	9.1 (4 ratings)
Ease of integration	- (0 ratings)	9.1 (5 ratings)
Product Scalability	- (0 ratings)	9.1 (5 ratings)
Vendor post-sale	- (0 ratings)	8.4 (5 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (5 ratings)