Amazon Simple Email Service (SES) vs. Mailjet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon SES
Score 5.4 out of 10
N/A
Amazon Simple Email Service (Amazon SES) is an outbound-only email-sending service useful for marketing and transactional email, relying on the infrastructure of Amazon. Amazon SES provides the requisite statistics and built-in notifications for bounces, complaints, and deliveries for optimization of campaigns. Emails are sent via SMTP or the Amazon SES API. Amazon's pricing is per usage, presently at $.10 per thousand sends. The service is free for users of Amazon EC2 (up to 62,000 messages),…
$0.10
for emails after the first 1,000
Mailjet
Score 9.0 out of 10
N/A
Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs. EMAIL MARKETING Mailjet’s user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send emails. Its drag & drop email builder helps users create responsive emails. The user management…
$17
per month
Pricing
Amazon Simple Email Service (SES)Mailjet
Editions & Modules
Sending Emails from an Application Hosted in Amazon EC2
$0.10 ($0.12)
for every 1,000 emails after 62,000 (for each GB of storage)
Sending Emails from Another Email Client or Software Package
$0.10 ($0.12)
for every 1,000 emails (for each GB of storage)
Receiving Email
$0.10
for emails after the first 1,000
Sending Emails from an Application Hosted in Amazon EC2
Free
for first 62,000 emails
Receiving Email
Free
for the first 1,000 emails
Essential
$17
per month
Premium
$27
per month
Free
Free
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Amazon SESMailjet
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe Essentials plan contains Mailjet’s core feature. Premium includes advanced features to leverage email strategy. A discount is available for annual billing.
More Pricing Information
Community Pulse
Amazon Simple Email Service (SES)Mailjet
Features
Amazon Simple Email Service (SES)Mailjet
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Amazon Simple Email Service (SES)
-
Ratings
Mailjet
8.3
Ratings
4% above category average
WYSIWYG email editor00 Ratings10.00 Ratings
Dynamic content00 Ratings6.00 Ratings
A/B testing00 Ratings5.00 Ratings
Mobile optimization00 Ratings10.00 Ratings
Email deliverability reporting00 Ratings10.00 Ratings
List management00 Ratings9.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Amazon Simple Email Service (SES)
-
Ratings
Mailjet
10.0
Ratings
26% above category average
Dashboards00 Ratings10.00 Ratings
Standard reports00 Ratings10.00 Ratings
User Ratings
Amazon Simple Email Service (SES)Mailjet
Likelihood to Recommend
7.9
(0 ratings)
9.0
(0 ratings)
Support Rating
8.3
(0 ratings)
-
(0 ratings)
User Testimonials
Amazon Simple Email Service (SES)Mailjet
Likelihood to Recommend
Amazon Simple Email Service comes with the bundle of Amazon Web Services (AWS) and it also offers a limited number of emails per month for free. One who has a technical background and wants to send custom emails with custom domains in a professional way can go with Amazon Simple Email Service. If you have no technical background or tech team, it might not be useful for you.
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I raised a ticket. It’s been four days and they won’t reply. So I raised another ticket asking why they are not replying. The issue was quite urgent. Then in a very short time, I saw the ticket was closed. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Very interesting.

Their attitude of doing nothing is the worst and the rudest I’ve ever seen in my years of working with several email service companies. And I see that they blame this on the pandemic. But many other good companies, they are not doing this. Your problem is your problem, don’t try to blame someone else.

So, please DO NOT buy it, consider others.
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Pros
  • As compare to other vendors that I have integrated response is very quick.
  • You can verify both domain or email to send out the emails from.
  • While setup you can easily configure it with your domain with few clicks like adding CNAME, DKIM records
  • Easy to use with or without access key and secret key within aws servers. You can directly map permissions to servers to go without credentials using boto3.
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  • Mailjet is good at "links", it's really easy to link your content and photos to outside links.
  • Mailjet is good at getting emails out in a timely fashion.
  • Mailjet is really cost-effective compared to their competitors for what all you get.
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Cons
  • Even if you do not want to spam, you cant send an email to the unverified users.
  • Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
  • When you want to send a lot of emails (in bulk), it takes a significant amount of time.
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  • They don't have any mobile application of it. This is the major drawback of this software.
  • Their support facility takes longer time to resolve issues. They should have instant chat option also for quick solutions.
  • Post campaign reporting functionality could be more diversified. It seems basic only.
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Usability
1. Very less cost. 2. Fastest in market. 3. Negligible downtime. 4. Easy to integrate with other systems. 5. Easy to setup with your domain and email.
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No answers on this topic
Support Rating
We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
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No answers on this topic
Alternatives Considered
Mailchimp has a fixed monthly price, and with the number of emails that we sent, it's pretty expensive. Since our mailings are quite infrequent, using Mailchimp didn't make financial sense for us, even though Mailchimp is a more polished, packaged solution for email marketing. We evaluated other email delivery solutions as well and didn't find anything that matches Amazon SES on reliability and pricing.
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The only real incentive to use Mailjet over Mailchimp is the price. They offer a better priced solution. A large email list can be very expensive but with Mailjet it was affordable. Only not worth the customer service lack that comes along with it
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Return on Investment
  • Amazon Simple Email Service has improved delivery rates and eliminated delivery issues everywhere we have impelmented it.
  • We have been able to enforce stricter security within our application environments because we are using Amazon Simple Email Service instead of handling email transmissions natively.
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  • Changing from active campaign to Mailjet decreased our mail spend by more than 50% in savings.
  • Been able to send so many emails for different campaigns increases our retention with active users who became engaged users. In our case, it is important to be in constant communication with customers.
  • Mailjet needs to be complemented with other tools, such as Zapier, in order to create better implementations. It might cost you for additional software but it is still cheaper than solutions that charge you by the number of users.
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ScreenShots

Mailjet Screenshots

Screenshot of Passport, which is Mailjet’s email editor used to create responsive emails and collaborate in real-time with other users inside the builder.Screenshot of the real-time collaboration tool.Screenshot of the statistics dashboard used to track campaign performance.Screenshot of an example of emails sent via SMTP relay or Send API.Screenshot of the drag-and-drop email automations builder