Amazon Simple Email Service (SES) vs. Twilio SendGrid

Amazon Simple Email Service (SES)

Twilio SendGrid

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amazon SES	Score5.2 out of 10	N/A	Amazon Simple Email Service (Amazon SES) is an outbound-only email-sending service useful for marketing and transactional email, relying on the infrastructure of Amazon. Amazon SES provides the requisite statistics and built-in notifications for bounces, complaints, and deliveries for optimization of campaigns. Emails are sent via SMTP or the Amazon SES API. Amazon's pricing is per usage, presently at $.10 per thousand sends. The service is free for users of Amazon EC2 (up to 62,000 messages),…	$0.10 for emails after the first 1,000
Twilio SendGrid	Score8.5 out of 10	N/A	Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…	$15 per month

Pricing

Amazon SES

Twilio SendGrid

Sending Emails from an Application Hosted in Amazon EC2: $0.10 ($0.12)
for every 1,000 emails after 62,000 (for each GB of storage)
Sending Emails from Another Email Client or Software Package: $0.10 ($0.12)
for every 1,000 emails (for each GB of storage)
Receiving Email: $0.10
for emails after the first 1,000
Sending Emails from an Application Hosted in Amazon EC2: Free
for first 62,000 emails
Receiving Email: Free
for the first 1,000 emails

Basic: $15
per month
Advanced: $60
per month
Free: Free

Pricing Offerings
Amazon SES	Twilio SendGrid
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

—

Community Pulse
Key User Insights
	Amazon SES	Twilio SendGrid
Considered Both Products	Amazon AWS Verified User Chose Amazon SES I'd recommend SendGrid and MailChimp to most smaller business that can't dedicate engineers solely to their email pipeline. The price/value ration is fair and the tools are fairly flexible for the intended use cases. It's often a good idea to start to start there and only pivot … Incentivized Helpful? Dave Stack Member in Information Technology at North Coast Angel Fund (Consumer Goods, 1-10 employees) Chose Amazon SES I also use Sendgrid for sending all my transactional emails. It is more expensive than SES, but I feel it is more reliable with a better reputation than SES. I have also used Mailgun, but they are more expensive than SES and deliverability on a shared IP are as bad as SES. Incentivized Helpful? Ranu Singh Technology Manager in Research & Development at Kainoos (Information Technology & Services, 51-200 employees) Chose Amazon SES They have fix cost and not pay per use model like Amazon Simple Email Service (SES) and moreover selecting best suited plan is also difficult as per our organisation use case. Incentivized Helpful?	Twilio Jim Rubenstein Chief Technology Officer in Engineering at Storylift (Marketing and Advertising, 11-50 employees) Chose Twilio SendGrid SendGrid offers a ready-to-go solution to delivering e-mails to your users. They have integrated the most popular features/requirements for managing the Marketing aspect of your e-mail list with one of the best APIs for managing your lists, campaigns, creatives, and messages. … Incentivized Helpful? Dave Stack Member in Information Technology at North Coast Angel Fund (Consumer Goods, 1-10 employees) Chose Twilio SendGrid I like SendGrid best for my most important transsactional emails because I feel they have the highest chance of getting through. I also use Amazon SES, but only use them for less important transactional emails. SES is cheaper, but their reputation isn't as good with ISPs so … Incentivized Helpful? Tim Colling President in Corporate at A Servant's Heart Web Design and Marketing - Online Marketing & SEO for Those Who Serve the Elderly (Marketing and Advertising, 11-50 employees) Chose Twilio SendGrid Easier to use, especially easier than Amazon SES. Also, MUCH better support access than with Amazon. Incentivized Helpful? Alex Richards Chief Information Officer & Co-Founder in Information Technology at EvaluAgent (Internet, 11-50 employees) Chose Twilio SendGrid Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, … Incentivized Helpful? Verified User Chose Twilio SendGrid Originally our engineering team selected SendGrid because it was a well-known brand and highly regarded as the leader in email deliverability services. My executive team at the time was familiar with the brand as well, and had worked with key stakeholders at SendGrid prior to … Incentivized Helpful? Verified User Chose Twilio SendGrid Cost is effictive measurement when we want to get started with any email provider. SendGrid provides cost-effective solution than other competitors. Also, their dashboard is more user friendly for marketors and developers. They provide in-detail analytics for each events … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Amazon SES

Twilio SendGrid

Comparison of Email & Online Marketing features of Amazon Simple Email Service (SES) and Twilio SendGrid
Feature	Amazon Simple Email Service (SES) - Ratings	Twilio SendGrid 7.1 48 Ratings
WYSIWYG email editor	00 Ratings	7.035 Ratings
Dynamic content	00 Ratings	6.838 Ratings
Ability to test dynamic content	00 Ratings	5.636 Ratings
Landing pages	00 Ratings	8.023 Ratings
A/B testing	00 Ratings	7.228 Ratings
Mobile optimization	00 Ratings	7.036 Ratings
Email deliverability reporting	00 Ratings	7.448 Ratings
List management	00 Ratings	7.642 Ratings
Triggered drip sequences	00 Ratings	7.222 Ratings

Comparison of Reporting & Analytics features of Amazon Simple Email Service (SES) and Twilio SendGrid
Feature	Amazon Simple Email Service (SES) - Ratings	Twilio SendGrid 7.6 48 Ratings
Dashboards	00 Ratings	7.446 Ratings
Standard reports	00 Ratings	8.246 Ratings
Custom reports	00 Ratings	7.230 Ratings

Comparison of Pre-Send Testing features of Amazon Simple Email Service (SES) and Twilio SendGrid
Feature	Amazon Simple Email Service (SES) - Ratings	Twilio SendGrid 8.2 10 Ratings
URL Validation	00 Ratings	7.410 Ratings
Link Tracking	00 Ratings	8.210 Ratings
Image Validation	00 Ratings	9.08 Ratings
Inbox Display	00 Ratings	7.810 Ratings
Email Accessibility Tools	00 Ratings	7.810 Ratings
Spelling and Grammar Check	00 Ratings	8.28 Ratings
Spam Testing	00 Ratings	8.210 Ratings
Email Previews	00 Ratings	8.610 Ratings

User Ratings
	Amazon SES	Twilio SendGrid
Likelihood to Recommend	7.9 (21 ratings)	7.9 (59 ratings)
Likelihood to Renew	- (0 ratings)	7.0 (1 ratings)
Usability	- (0 ratings)	8.2 (6 ratings)
Support Rating	8.3 (8 ratings)	3.0 (9 ratings)

Amazon Simple Email Service (SES) vs. Twilio SendGrid

Amazon Simple Email Service (SES)

Twilio SendGrid

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