Comparison of Sales Force Automation features of Amdocs CES and Nimble| Feature | | |
|---|
| Customer data management / contact management | 10.01 Ratings | 9.529 Ratings |
|---|
| Workflow management | 3.01 Ratings | 8.428 Ratings |
|---|
| Territory management | 7.01 Ratings | 8.724 Ratings |
|---|
| Opportunity management | 7.01 Ratings | 8.128 Ratings |
|---|
| Integration with email client (e.g., Outlook or Gmail) | 10.01 Ratings | 9.429 Ratings |
|---|
| Contract management | 10.01 Ratings | 8.523 Ratings |
|---|
| Quote & order management | 8.01 Ratings | 6.621 Ratings |
|---|
| Interaction tracking | 8.01 Ratings | 9.227 Ratings |
|---|
| Channel / partner relationship management | 10.01 Ratings | 8.126 Ratings |
|---|
|
Comparison of Customer Service & Support features of Amdocs CES and Nimble| Feature | | |
|---|
| Case management | 10.01 Ratings | 7.922 Ratings |
|---|
| Help desk management | 5.01 Ratings | 8.321 Ratings |
|---|
| Call center management | 00 Ratings | 8.220 Ratings |
|---|
|
Comparison of Marketing Automation features of Amdocs CES and Nimble| Feature | | |
|---|
| Lead management | 10.01 Ratings | 8.426 Ratings |
|---|
| Email marketing | 10.01 Ratings | 9.026 Ratings |
|---|
|
Comparison of CRM Project Management features of Amdocs CES and Nimble| Feature | | |
|---|
| Task management | 7.01 Ratings | 8.529 Ratings |
|---|
| Billing and invoicing management | 7.01 Ratings | 8.418 Ratings |
|---|
| Reporting | 7.01 Ratings | 7.725 Ratings |
|---|
|
Comparison of CRM Reporting & Analytics features of Amdocs CES and Nimble| Feature | | |
|---|
| Forecasting | 10.01 Ratings | 8.923 Ratings |
|---|
| Pipeline visualization | 10.01 Ratings | 8.827 Ratings |
|---|
| Customizable reports | 8.01 Ratings | 9.023 Ratings |
|---|
|
Comparison of Customization features of Amdocs CES and Nimble| Feature | | |
|---|
| Custom fields | 6.01 Ratings | 9.029 Ratings |
|---|
| Custom objects | 6.01 Ratings | 8.322 Ratings |
|---|
| Scripting environment | 6.01 Ratings | 8.518 Ratings |
|---|
| API for custom integration | 10.01 Ratings | 8.820 Ratings |
|---|
|
Comparison of Security features of Amdocs CES and Nimble| Feature | | |
|---|
| Single sign-on capability | 9.01 Ratings | 9.424 Ratings |
|---|
| Role-based user permissions | 9.01 Ratings | 9.324 Ratings |
|---|
|
Comparison of Social CRM features of Amdocs CES and Nimble| Feature | | |
|---|
| Social data | 10.01 Ratings | 8.429 Ratings |
|---|
| Social engagement | 10.01 Ratings | 8.429 Ratings |
|---|
|
Comparison of Integrations with 3rd-party Software features of Amdocs CES and Nimble| Feature | | |
|---|
| Marketing automation | 6.01 Ratings | 8.725 Ratings |
|---|
| Compensation management | 7.01 Ratings | 8.919 Ratings |
|---|
|
|
