Amdocs CES vs. Salesmate

Amdocs CES

3 Reviews and Ratings

Salesmate

53 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amdocs CES	Score9.4 out of 10	N/A	N/A	N/A
Salesmate	Score10 out of 10	Mid-Size Companies (51-1,000 employees)	Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …	$29 per month per user

Pricing

Amdocs CES

Salesmate

No answers on this topic

Basic: $29
per month per user
Pro: $49
per month per user
Business: $79
per month per user
Enterprise: Custom

Pricing Offerings
Amdocs CES	Salesmate
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

—

We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits

Features

Amdocs CES

Salesmate

Comparison of Sales Force Automation features of Amdocs CES and Salesmate
Feature	Amdocs CES 8.1 1 Ratings	Salesmate 8.1 46 Ratings
Customer data management / contact management	10.01 Ratings	10.045 Ratings
Workflow management	3.01 Ratings	9.945 Ratings
Territory management	7.01 Ratings	9.09 Ratings
Opportunity management	7.01 Ratings	9.941 Ratings
Integration with email client (e.g., Outlook or Gmail)	10.01 Ratings	7.345 Ratings
Contract management	10.01 Ratings	6.028 Ratings
Quote & order management	8.01 Ratings	5.626 Ratings
Interaction tracking	8.01 Ratings	7.839 Ratings
Channel / partner relationship management	10.01 Ratings	6.930 Ratings

Comparison of Customer Service & Support features of Amdocs CES and Salesmate
Feature	Amdocs CES 7.5 1 Ratings	Salesmate 7.7 19 Ratings
Case management	10.01 Ratings	7.417 Ratings
Help desk management	5.01 Ratings	00 Ratings
Call center management	00 Ratings	7.918 Ratings

Comparison of Marketing Automation features of Amdocs CES and Salesmate
Feature	Amdocs CES 10.0 1 Ratings	Salesmate 6.3 44 Ratings
Lead management	10.01 Ratings	6.743 Ratings
Email marketing	10.01 Ratings	6.042 Ratings

Comparison of CRM Project Management features of Amdocs CES and Salesmate
Feature	Amdocs CES 7.0 1 Ratings	Salesmate 8.4 41 Ratings
Task management	7.01 Ratings	8.941 Ratings
Billing and invoicing management	7.01 Ratings	00 Ratings
Reporting	7.01 Ratings	7.937 Ratings

Comparison of CRM Reporting & Analytics features of Amdocs CES and Salesmate
Feature	Amdocs CES 9.3 1 Ratings	Salesmate 7.6 43 Ratings
Forecasting	10.01 Ratings	7.831 Ratings
Pipeline visualization	10.01 Ratings	7.943 Ratings
Customizable reports	8.01 Ratings	7.137 Ratings

Comparison of Customization features of Amdocs CES and Salesmate
Feature	Amdocs CES 7.0 1 Ratings	Salesmate 6.9 45 Ratings
Custom fields	6.01 Ratings	7.344 Ratings
Custom objects	6.01 Ratings	6.733 Ratings
Scripting environment	6.01 Ratings	6.521 Ratings
API for custom integration	10.01 Ratings	7.127 Ratings

Comparison of Security features of Amdocs CES and Salesmate
Feature	Amdocs CES 9.0 1 Ratings	Salesmate 8.0 41 Ratings
Single sign-on capability	9.01 Ratings	7.834 Ratings
Role-based user permissions	9.01 Ratings	8.239 Ratings

Comparison of Integrations with 3rd-party Software features of Amdocs CES and Salesmate
Feature	Amdocs CES 6.5 1 Ratings	Salesmate 7.0 35 Ratings
Marketing automation	6.01 Ratings	7.035 Ratings
Compensation management	7.01 Ratings	00 Ratings

Comparison of Platform features of Amdocs CES and Salesmate
Feature	Amdocs CES 10.0 1 Ratings	Salesmate 6.3 42 Ratings
Mobile access	10.01 Ratings	6.342 Ratings

User Ratings
	Amdocs CES	Salesmate
Likelihood to Recommend	8.0 (1 ratings)	10.0 (46 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (2 ratings)
Usability	8.0 (1 ratings)	10.0 (45 ratings)
Support Rating	5.0 (1 ratings)	1.4 (42 ratings)
Implementation Rating	- (0 ratings)	9.1 (1 ratings)