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Amdocs CES vs. vCita

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Amdocs CES

3 Reviews and Ratings

vCita

15 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amdocs CES

    Score9.4 out of 10
    		N/AN/AN/A

    vCita

    Score8.5 out of 10
    		N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    Pricing
    Amdocs CESvCita
    Editions & Modules
    No answers on this topic
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Offerings
    Pricing Offerings
    Amdocs CESvCita
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Amdocs CESvCita
    Sales Force Automation
    Comparison of Sales Force Automation features of Amdocs CES and vCita
    Feature
    Amdocs CES
    8.1
    1 Ratings
    vCita
    8.8
    5 Ratings
    Customer data management / contact management10.01 Ratings9.55 Ratings
    Workflow management3.01 Ratings8.04 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management7.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Quote & order management8.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings00 Ratings
    Channel / partner relationship management10.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Amdocs CES and vCita
    Feature
    Amdocs CES
    7.5
    1 Ratings
    vCita
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Help desk management5.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Amdocs CES and vCita
    Feature
    Amdocs CES
    10.0
    1 Ratings
    vCita
    7.0
    3 Ratings
    Lead management10.01 Ratings00 Ratings
    Email marketing10.01 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Amdocs CES and vCita
    Feature
    Amdocs CES
    7.0
    1 Ratings
    vCita
    8.0
    5 Ratings
    Task management7.01 Ratings00 Ratings
    Billing and invoicing management7.01 Ratings9.05 Ratings
    Reporting7.01 Ratings7.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Amdocs CES and vCita
    Feature
    Amdocs CES
    9.3
    1 Ratings
    vCita
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization10.01 Ratings00 Ratings
    Customizable reports8.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Amdocs CES and vCita
    Feature
    Amdocs CES
    7.0
    1 Ratings
    vCita
    6.8
    7 Ratings
    Custom fields6.01 Ratings6.67 Ratings
    Custom objects6.01 Ratings00 Ratings
    Scripting environment6.01 Ratings00 Ratings
    API for custom integration10.01 Ratings7.02 Ratings
    Security
    Comparison of Security features of Amdocs CES and vCita
    Feature
    Amdocs CES
    9.0
    1 Ratings
    vCita
    9.7
    6 Ratings
    Single sign-on capability9.01 Ratings00 Ratings
    Role-based user permissions9.01 Ratings9.76 Ratings
    Social CRM
    Comparison of Social CRM features of Amdocs CES and vCita
    Feature
    Amdocs CES
    10.0
    1 Ratings
    vCita
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Amdocs CES and vCita
    Feature
    Amdocs CES
    6.5
    1 Ratings
    vCita
    -
    Ratings
    Marketing automation6.01 Ratings00 Ratings
    Compensation management7.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Amdocs CES and vCita
    Feature
    Amdocs CES
    10.0
    1 Ratings
    vCita
    8.6
    7 Ratings
    Mobile access10.01 Ratings8.67 Ratings
    User Ratings
    Amdocs CESvCita
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.7
    (10 ratings)
    Usability
    8.0
    (1 ratings)
    9.5
    (4 ratings)
    Support Rating
    5.0
    (1 ratings)
    8.5
    (4 ratings)