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Amdocs CES vs. Veeva CRM

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Amdocs CES

3 Reviews and Ratings

Veeva CRM

21 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amdocs CES

    Score9.4 out of 10
    		N/AN/AN/A

    Veeva CRM

    Score8.4 out of 10
    		N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
    Pricing
    Amdocs CESVeeva CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Amdocs CESVeeva CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Amdocs CESVeeva CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    8.1
    1 Ratings
    Veeva CRM
    9.1
    4 Ratings
    Customer data management / contact management10.01 Ratings10.04 Ratings
    Workflow management3.01 Ratings9.04 Ratings
    Territory management7.01 Ratings7.04 Ratings
    Opportunity management7.01 Ratings8.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings10.03 Ratings
    Contract management10.01 Ratings10.03 Ratings
    Quote & order management8.01 Ratings9.03 Ratings
    Interaction tracking8.01 Ratings10.04 Ratings
    Channel / partner relationship management10.01 Ratings9.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    7.5
    1 Ratings
    Veeva CRM
    9.3
    3 Ratings
    Case management10.01 Ratings10.03 Ratings
    Help desk management5.01 Ratings10.02 Ratings
    Call center management00 Ratings8.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Veeva CRM
    8.5
    3 Ratings
    Lead management10.01 Ratings9.03 Ratings
    Email marketing10.01 Ratings8.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    7.0
    1 Ratings
    Veeva CRM
    9.7
    3 Ratings
    Task management7.01 Ratings10.03 Ratings
    Billing and invoicing management7.01 Ratings10.03 Ratings
    Reporting7.01 Ratings9.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    9.3
    1 Ratings
    Veeva CRM
    8.7
    4 Ratings
    Forecasting10.01 Ratings8.03 Ratings
    Pipeline visualization10.01 Ratings9.03 Ratings
    Customizable reports8.01 Ratings9.04 Ratings
    Customization
    Comparison of Customization features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    7.0
    1 Ratings
    Veeva CRM
    8.8
    4 Ratings
    Custom fields6.01 Ratings8.04 Ratings
    Custom objects6.01 Ratings7.04 Ratings
    Scripting environment6.01 Ratings10.03 Ratings
    API for custom integration10.01 Ratings10.04 Ratings
    Security
    Comparison of Security features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    9.0
    1 Ratings
    Veeva CRM
    9.5
    4 Ratings
    Single sign-on capability9.01 Ratings9.04 Ratings
    Role-based user permissions9.01 Ratings10.04 Ratings
    Social CRM
    Comparison of Social CRM features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Veeva CRM
    8.5
    1 Ratings
    Social data10.01 Ratings8.01 Ratings
    Social engagement10.01 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    6.5
    1 Ratings
    Veeva CRM
    9.0
    2 Ratings
    Marketing automation6.01 Ratings9.02 Ratings
    Compensation management7.01 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Amdocs CES and Veeva CRM
    Feature
    Amdocs CES
    10.0
    1 Ratings
    Veeva CRM
    10.0
    4 Ratings
    Mobile access10.01 Ratings10.04 Ratings
    User Ratings
    Amdocs CESVeeva CRM
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)